Chatway Live Chat FAQ WhatsApp
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Live chat, helpdesk & FAQ app for live chat customer support. Live chat customer service & WhatsApp.
Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS
- Access Shopify cart, orders, coupons data & more through live chat support inbox
- Canned responses saved replies & FAQ for better live chat customer support
- Mobile apps for iOS & Android to live chat and provide customer support anywhere
- Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS
- Monitor inbox customer service chats & invite customer support chat agents
- Highlights
- Works with the latest themes
Languages
English
Works with
- Facebook Messenger
- iOS
- Android
- Live Chat
Categories
Real-time messaging
Automated responses
Pricing
Free
Free
- 1 Agent
- Unlimited Chats
- FAQ in chat widget & Canned responses
- WhatsApp, Messenger, SMS, & chat buttons
- Facebook Messenger chat integration
- Live chat widget customization
- iOS & Android mobile chat applications
- 30 Days chat history
Pro
$15 / month
or $108/year and save 40%
- $9 per agent/month - invite your team
- Unlimited live chat history
- Live translation & multilingual widget
- Private notes for live chat & reminders
- Email integration
- Page targeting & country targeting
- Custom live chat icon
- Tags, custom data & segments
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (237)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for boosting customer engagement and conversion rates with its real-time chat and FAQ features. They appreciate the easy setup, seamless integration, and user-friendly interface. The responsive support team enhances its reliability, while cost-effectiveness and customization options support small businesses and align with brand identities. The ability to manage chats on mobile devices is also a significant benefit.
I think the chatway software is really very useful!!!Whether it's the automatic translation function or the Settings of some plugin details, they are all very practical!!!
It was our first time to set up an independent website. After trying many of over a thousand chat apps, we chose chatway.In fact, it didn't disappoint us either.
I hope chatway can keep improving and develop more new features in the future. Currently, what I'm most looking forward to is the PC version!!!
We will also continue to use it and hope to make progress together！
I switched to Chatway after years of using Willdesk, and it was the best decision. From the get go, the user interface is much simpler. It's easy to set up. In just two weeks, I've gained more inquiries. The Free plan is perfect for small businesses like mine. Highly recommend!
I'm loving the live chat from Chatty Live Chat . It's actually allowing me to connect with my customers easily. My favorite feature is the live visitor feature . Sometimes I pop on the chat to greet them to ask them if I could help them in anyway and hopefully bag a sale at the same time . Great feature . They have been great at customer service as well
Support
App support provided by Premio.
Get supportResources
Launched
September 7, 2023
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