Reviews (322)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value its intuitive interface, easy setup, and features such as chat buttons and contact forms that facilitate communication across multiple platforms. The app also offers real-time reporting to help refine marketing strategies and improve user experiences. Performance is noted as reliable, and the customer support team is praised for their responsiveness and helpfulness, ensuring 24/7 assistance.

October 12, 2020

This is really a great app. Give a try for the app and you know there's something It is capable of while other similar apps don't !!!
Besides being a great app, I especially love their responsive and effective customer services. I would like to express my sincere appreciation to Karina Dramova from the support team, a very helpful staff, for her long and patient support !!!

HeyChoices
Hong Kong SAR
18 days using the app
November 19, 2021

A must-have for all Shopify sellers, well designed and top of features available, + a Premium customer support!

Baker's Secret
United States
17 days using the app
November 24, 2019

I use Chaty as a chat button solution for our available chat channels.
By using this app I allow my clients to reach out via their favorite chat providers whether it's WhatsApp, Viber or any of the other available channels.

ֿֿWell done

Wedding Partiez
United States
16 days using the app
November 18, 2023

very help full for me
i am very happy

Gadgets Galoria
Pakistan
14 days using the app
March 15, 2023

Super schnelle Einrichtung und Funktionsweise. Der kostenlose-Plan bietet sich eher für kleine Webseiten an, die wenig Traffic haben.
Der Support ist super schnell und hilfreich.

Host-Events
Germany
14 days using the app
October 10, 2023

Wellcome to

My Store
Pakistan
11 days using the app
February 27, 2023

works great, it would be great if I can text and reply on the same page, instead jump to WhatsApp web.

MAXLOAD
China
10 days using the app
November 21, 2019

Love this app!! It has all possible options in a single app. The icons look great.

The support is super responsive and awesome!

Jasmin's Zodiac Charms
Israel
10 days using the app
December 20, 2019

Nice App. Easy to install and gives you choices as to how you want to interact with your customers. and GREAT support. What more could you need in an app really? Install it for yourself and see what I mean!

Eazei Store
United States
10 days using the app
March 31, 2023

Easy to use, chat was very responsive to our questions and it saves us tons of time! We are excited about adding it to our website.

My Perfume House
United States
9 days using the app