Checkout Blocks , 39 avaliações

Classificação geral
4,7
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
14 de março de 2024

Love checkout blocks and their support team! They are always super quick to respond and resolve any issues I am having within one email. The app itself is very easy to use and is super helpful in creating upsells and displaying messaging to customers within checkout.

RipSkirt Canada
Canadá
9 meses usando o app
21 de abril de 2024

As a user of this application, I have encountered numerous problems while using it. One of the most frustrating things is the lack of an online chat feature. Whenever I need support, I have to wait for hours to get a response. Unfortunately, the support service is probably the worst that I have ever encountered. When I do get a response, it's usually just incomprehensible screenshots and messages stating that my request has been sent to the technical department.

One time, I spent my entire day trying to change the name of the delivery. However, I had to wait for hours just to get a response from the support team. Even after numerous requests, the problem persisted and nothing was done to resolve it. Eventually, they wrote that they would transfer the information about the problem to someone else, which was not helpful at all.

Overall, my experience with this application has been very negative, and I regret having purchased a plan for 1 year. I do not recommend it to anyone looking for a reliable and efficient application.

Filler Lux™
Estados Unidos
4 meses usando o app
Checkout Blocks deixou uma resposta 22 de abril de 2024

Hi there,

Sorry to hear you are unhappy with the support we provided which was 24/7 within an hour over the weekend. Mind you, this is above and beyond many apps who would not respond to you over the weekend. Our support team worked through multiple setup issues on your end and our technical team is investigating your most recent inquiry (less than one business day as well). As you can tell from our other 5 star reviews, our support goes above and beyond.

26 de março de 2024

This is a great app! It has helped us make sure customers have the information they need at checkout time. Thank you for the time you've put into making a great app.

PIERCE
Estados Unidos
25 dias usando o app
7 de março de 2024

This is one of the most complete and customizable checkout block apps out there. For the price it will let you to take advantage of all the new checkout customizations available to sellers, replacing a large number of smaller checkout customization apps.

Incredibly well documented and customizable!

PowerBlock B2B
Estados Unidos
29 dias usando o app
7 de fevereiro de 2024

Support is not very responsive or helpful with Checkout Blocks. On average it took 3.5 days for a response and often requires a follow up reminder. The interface is clunky and not intuitive but I understand it make take some creativity to integrate with the existing checkout codebase. We are still waiting to hear back about a bug that we reported 1/11.

NEVO Electric Vehicles
Estados Unidos
Aproximadamente 1 mês usando o app
Checkout Blocks deixou uma resposta 8 de fevereiro de 2024

Unfortunately the bug in question is on Shopify’s end. We’re at their mercy on when (if ever) it will be fixed.

We’ll work to lower the average response going forward with our dedicated support team. Thanks for your feedback!

28 de março de 2024

Pretty versatile tool - provides the option for deeper customization for the tech-savvy but remains entirely straightforward for the average person.

Customer support is great and knowledgeable.

Only downside is the price-tag being a bit unreasonable for most merchants.

A-ZDarts
Estados Unidos
Aproximadamente 21 horas usando o app
16 de fevereiro de 2024

Still early days using the app but it is clearly VERY powerful and well thought-out. Incredible potential here and excited to grow with them.

PlayBetter
Estados Unidos
1 dia usando o app
1 de dezembro de 2023

If you want to easily customize your checkout, regardless of your coding knowledge, this app is all you need!
Want upsells, special messages, reminders and more? Look no further, Gil has created an app that will soon be in every store!
Highly recommend

BOMBERG
Suíça
9 meses usando o app
27 de novembro de 2023

This app is great. We especially love it because of it's display rules around discount codes in the checkout, as we do a lot with it and couldn't find it in in any other app. Additionally, the support ist next level. Gil ist super nice and helpful. Big recommendation! Best regards from Germany :)

Trelino® Composting Toilets
Alemanha
4 meses usando o app
18 de janeiro de 2024

Gil is extremely helpful with all aspects of the app. Whatever you need, without code, this app can provide in checkout.

Fairfax & Favor
Reino Unido
Aproximadamente 2 horas usando o app