Recensioner (26)
Förfina
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Efter omdömen
An upsell went live even after support team promised:
- it would follow the scheduling rule and start on a certain date which I confirmed with the support team.
- It started adding the free gift even if customers didn't meet the minimum required cart value.
This has caused massive chaos across our store and very upset customers.
Your support and app has failed to uphold what you guys have promised and I have given this a proper go, hence, with falsely managed expectations and failing logic, I have now uninstalled and leave this review.
UI has been well built but none of that means anything when the logic doesn't work.
Do not recommend.
nothing displays on my thank you page
Sorry for this experience. As discussed over email, the block wasn't placed on the thank you page editor and hence it wasn't visible. The setup instructions mentioned how to place the block.
We would've loved to help and get it up and running, but since it was 3 AM here, our support team wasn't online at that point.