App was exactly what we needed, except it's super broken. We had a simple setup: click the facebook or twitter button to make a post, then that message is replaced with the "post-share message" that contains a link with a coupon code. It works about a third of the time. The rest of the time, either 1) the post-share message never appears or 2) the message appears, but the link isn't clickable. I emailed support to report the issues. We've had reports from Android, iOS, and computers (Chrome) - we get about 5 angry customer emails per day accusing us of fraud ("you said if I posted I could get a free item, but clearly it's just a scam!"). Support was super unhelpful - basically said there wasn't a problem with the app, and then stopped replying. We'll be looking for another solution.
The Damson Collection
CUSTOMER SUPPORT WAS SUPERB! feel free to check out our website www.thedamsoncollection.co.nz to see the app in action :)
Should be called "Item Share" not "Checkout Share". I wasted ages setting this up only to realise after all the work was done that the user can only share one item out of their cart. You're better off using a wishlist app.
The other problem is it forces a dirty big popup window over the cart. Where is the option to add a "Share Cart" button to the cart so the user can choose to share their cart? We wrote some custom code to make this work, only to have the show stopped by the first problem.
DO NOT INSTALL THIS APP !!!!
They are stealing your customer informations from your store.
This app has installed them Facebook pixel to my store and tracks all my conversions. I will also report them to the Shopify.
We've tried contacting you about a dozen times now to clarify the situation for you but have not heard back from you. We want to stress that Checkout Share does NOT steal customer data and does NOT insert Facebook pixels onto our user's stores.
In the one email you did reply to, you provided a screenshot of what you thought was our pixel. However, in that screenshot, you highlighted the APP_ID. That is NOT a Facebook Pixel. APP_ID is required by Facebook in order to initiate the share popup. You can read more about this on Facebook pages - https://developers.facebook.com/docs/sharing/reference/share-dialog.
If any user has any concerns, please contact us anytime at firstname.lastname@example.org and we'd be happy to address your concerns.
We'd welcome the opportunity to clear this up with you if you'd respond to our emails.
- Dom, Co-Founder
The Black Seed Co
Fantastic customer support from Tom! The app is very easy to set up and looks great at the checkout page. Thanks :)
Not a single share from customers. App fees for nothing! I wouldn't even bother with this app if it were free.
This app is good and seeing a little conversion. I would like to be able to add more than 1 one rule with "OR". Right now all I can do is set only 1 rule because ALL rules have to be met, so this limits my pre-checkout popup to only 1 product.
The app works well. The low score is because they've removed the ability to view analytics on the lower paid plan so I pay $120 a year and have no idea how it's performing. This is poor form!
I expected this app to be easy to use, but it is being a real pain. When I initially installed it and set it up, I could easily check the flow by going through a checkout. I had a few issues I tweaked but now I can't even get it to pop up.
I try using the share dialog preview and it just says something went wrong check the logs....
It's extremely frustrating knowing that it may be showing incorrectly to my live user base and not being able to test it in anyway. I have tried using incognito, different browsers different devices, and it only seems to pop up when it wants
topic starter tees
I am ready to launch and thought this app has an interesting purpose, to share their recent purchase with their people. I only have the email notification switched for on now, but will turn on the social media sharing capabilities soon, What a cool app.