Overall rating
4.9
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient inventory management and ability to handle high-volume orders. They value its automation features, such as mapping shipping speeds, which streamline the fulfillment process. The app's integration with platforms like Shopify, eBay, and Amazon, and its capability to manage dropshipping and multi-vendor operations are also praised. Merchants report that the app has positively impacted their businesses, allowing them to focus on growth and customer service. The customer support is noted for its responsiveness. The user-friendly interface, easy setup, and transparent pricing are additional features that merchants appreciate.

January 21, 2024

Have been using ChinaDivision Order Fulfillment
from the beginning and never had any problems with it in the slightest. It just works! Orders from Amazon, Ebay, Etsy and our online shop are pulled into the ChinaDivision Order Fulfillment
platform making processing orders really simple and time efficient. They even sent me a mug when our 10,000th order was processed

SweetByMikaela
Germany
6 days using the app
January 21, 2024

I can’t think of a better way to describing ChinaDivision Order Fulfillment
services tha excellent. The way it integrates with shopify and all of my shops is just great. Would recommend it to anyone who’s willing to save all the admin time and concentrate on promoting and growing the business.

Thank you for the great services offered.

VisionaryDivine
Germany
6 days using the app
January 21, 2024

We throughput c.35k orders a month as a single brand. ChinaDivision Order Fulfillment
is very reliable and no downtime or major technical issues for a year now. Good basic features, good price. Lacks advanced automation workflows which some others have but on the plus side it is simple and effective. KISS. Very good customer support. Willing to make software changes or build features based on feedback, which gives the company a nice personal feel and more like a partnership than just a provider. Unusual!

DivineBlankets
Germany
6 days using the app
January 21, 2024

I Have used ChinaDivision Order Fulfillment
for about 18 months and it saves lots of time and the staff have been very helpful in what I wanted, and helped make a custom label for me.
Also for peak times of year its so easy to upgrade and downgrade the plans with no additional costs. It is also super easy to use.
It has definitely helped our business.

MystifyByGreen
France
6 days using the app
November 26, 2023

ChinaDivision lost my products which cost a large sum of money. It took them months to investigate with which I got a reply “ the products were destroyed due to overdue fee’s “

My balance is still in the hundreds of USD
Which is now going to mediation court hearing.

Dishonest staff, no liability.

M A T T J A M E S
Australia
About 3 years using the app
January 21, 2024

We've been using ChinaDivision Order Fulfillment
since we launched almost a year ago and we are absolutely happy with the service. The interface is simple and very easy to use and finding your way round is not a hassle. Not to mention cutting down shipping time. The team there are very responsive and helpful, which is an added bonus for us. We will definitely continue to use ChinaDivision Order Fulfillment
as long as we are in the e-commerce business.

LiteralMichelle
Italy
6 days using the app
December 22, 2023

I have been using ChinaDivision Order Fulfillment
for many years now and cant fault it

Imports all orders in from Shopify, eBay, Amzon and more and then enables me to print Royal Mail and DPD labels for those orders with a couple of clicks.

Multiple Shopify stores - no problem. Same with eBay and Amazon too

Everything intergrates well and almost never goes wrong but if it does the team are available by chat/email/phone and will resolve things quickly

10 out of 10 for me

Payne Russell
United States
7 days using the app
November 21, 2023

I've been using ChinaDivision Order Fulfillment for our Shopify site for many years, starting with their older app. The recent changes in the new app have been amazing! It runs very smoothly, and I've never encountered any issues with inventory management and syncing products. In this newest version, they've reduced a lot of the day-to-day workload, especially in terms of manually selecting shipping speeds per order, which was often cumbersome in previous iterations (though it's entirely possible I was using these wrong back then). Once set up, it automatically maps shipping speeds to the customer's order and pushes the order with the correct shipping speed noted.

Amazon's support has been fantastic too. We were wondering if we could automatically fulfill each other without having to confirm it each time, and they helped us out in a matter of seconds, saving us hours each week! (For those wondering, it's a setting under your Shopify Settings: Settings/Checkout/Order Processing/Automatically fulfill the order's line items = yes)

I plan to continue using ChinaDivision Order Fulfillment for many more years to come!

VoyeuristicArt
United Kingdom
About 2 months using the app
December 22, 2023

We've been using ChinaDivision Order Fulfillment
for several years and have no complaints. It's a really useful tool for shipping across multiple shopping platforms and the interface and setup make everything smooth and easy to use for the whole team.

On the odd occasion that we do run into a problem, the team are quick to respond and provide excellent customer service.

LyricalGreens
Taiwan
7 days using the app
November 21, 2023

We initially tried a different Order Fulfillment tool on Shopify, but ChinaDivision's Order Fulfillment tool outshines it by miles. The setup and configuration are incredibly user-friendly, unlike similar tools where I spent hours with support just mapping our SKUs. The standout feature of this tool is its automation. Once an order is placed, customers receive tracking details promptly. Having been in e-commerce for a while, I can confidently say this is a game-changer!

AggressiveHandwrought
United Kingdom
About 2 months using the app