Chizy: AI Chatbot & AI Agents

The best AI chatbot I have tried yet. The funcionality and AI answers are good, most customers cannot tell its not human. App has also great support that can solve any issues and custom requests.

We’ve tested several AI chatbot solutions for our store, and has honestly been one of the best support experiences we’ve had with any Shopify app.

What impressed us most is not only the chatbot itself, but the team behind it. They are incredibly responsive, open to feedback, and genuinely committed to improving the product based on merchant needs.

During our setup, we shared advanced use cases related to our customer service workflow with , Click & Collect order statuses, AI knowledge training, and cart/theme integration. The Chizy team listened carefully, escalated technical issues quickly, and fixed important functionality on our store, including cart refresh issues and order fulfillment status interpretation, in a very short time.

What really stands out is that they don’t just provide standard support replies, they actually collaborate with you to make the product better. They took our technical suggestions seriously, reviewed Shopify GraphQL logic we shared, and implemented fixes that made the chatbot much more accurate for our business.

The app has huge potential, and if they continue at this pace, it can become one of the strongest AI customer service tools in the Shopify ecosystem.

Highly recommended, especially for merchants looking for a team that truly listens, acts fast, and keeps improving.

5 stars from us.

LOVE this app! I want to create trust mechanisms in my store throughout the experience. The app set-up took 5 minutes, and it is perfect! If I have any question at all, Jade has been there to take it on. What is great about Jade, not only does she answer my questions, but she also thinks about the next 5 steps ahead. Thanks Jade & team!

The chatbot was easy to train and Jade from support was very helpful. They even give you suggestions on how to improve customer experience when using the chat. They fixed everything for me! It took me a while to choose which AI chatbot to go with and I'm glad I chose Chizy.

We set up this app with the great support of Evelynn. Her guidance during the setup and the follow-up support in customizing and optimizing the AI chatbot were excellent. Everything works smoothly, the design looks great, and the integration with Shopify Inbox is seamless. We’re excited to use all the features this app offers. Thank you, Evelynn, for the outstanding service.

Probably the best AI chatbot out there. It automatically learns from your pages/products and gives really good answers. Great way to help people decide which product to take and it can also give a size recommendation. Would 100% recommend!!

Really impressed with this chat app so far. It was easy to set up, looks clean on the storefront, and makes supporting customers feel seamless. Their team was also amazing and helped me get everything configured quickly which I really appreciated. I love the AI features and feel like this app has a lot of potential! Highly recommend!

Dit is echt een goede oplossing als je opzoek bent naar een proffesionele ai chatbot. Je kunt de ai goed trainen door de benodige informatie te voeden. Aanpassingen zijn gemakkelijk te maken. Grootste plusplunt is de support die Chizy heeft, wij hadden wat vragen en die werden binnen minuten opgelost, echt top!

This app works really well, and the AI is very advanced. The app is really easy to use, and customer support is very helpful. They have helped me set up my AI and chat box as I have needed and response time is very reasonable. I would definitely recommend this app if you are looking to help your customer with live hat or quick answers.

gracias a AI chatbot & AI Agents puedo decir que con ella uno trabaja mejor, tiene buena atención al cliente y para–Ally's Store mi primera tienda en su lanzamiento responde a todas las preguntas a los clientes, otra es que tiene de una importante el agregar productos al carrito eso me encanta de ella.