RT: Christmas Snowfall Effects , 193 条评论

整体评分
4.7
每个评分等级的数量
  • 86% 的评分是 5 星
    166
  • 7% 的评分是 4 星
    13
  • 3% 的评分是 3 星
    6
  • 1% 的评分是 2 星
    1
  • 4% 的评分是 1 星
    7
2024年2月12日

I need help it won’t load

Monetts.customs
美国
17天 人在使用应用
2023年12月2日

Shit as fk

Pyrope Beauty
匈牙利
27分钟 人在使用应用
2021年2月9日

I used this app, the snowfall worked fine but there is no setting to set up the Valentine theme. I could not find it anywhere in the setup. The heading is misleading because I mainly wanted the valentine's theme and that is the reason I downloaded the app. I thought I will be able to use the Valentine theme but it is now showing up in my setup options.

RJ Collection - Your Shopping Genie
英国
接近2年 人在使用应用
RoarTheme已回复 2021年2月10日

Hi there,

First, I'm so sorry for your case.

When you installed the app, we will insert default settings for you because there have many features.

If you want to show for Valentine, you can type the "Valentine" keyword on the search bar, we will show the Valentine effects for you.

Please refer to the below video. It will help you how to do it
https://www.screencast.com/t/sPADFvIP

If you have more questions. Please let me know, I would be glad to help you.

Hope this helps :)

Hope this helps :)

2021年12月13日

This app did not work in my store. I can't contact customer support either so I don't know where to turn for help.

Kindred & Crew
美国
大约2个月 人在使用应用
RoarTheme已回复 2021年12月13日

Hi there,

First of all, thank you for your interest in our app.

Regarding your question,
Please let me know your problem details via app@roartheme.com, our support team will help you ASAP :)

Thank you!

2021年1月3日

I can't remove the snow effect from my store for 3 days, customers service didn't respond yet (3 days man), today app is finally worked already. Too much headache for just a snow effect

kindtouchlovers
美国
大约1个月 人在使用应用
RoarTheme已回复 2021年1月4日

Hi kindtouchlovers,

I've checked your store and the snow effect no longer exists, just like what you want. Also, my support team kindly asked you for a "staff account" info to check the issue but no response from you until now (ticket #2647477). Frankly, I have never kept clients waiting more than 1 day. I think it's just a misunderstanding here and I am so sorry about this, so our app is wrongfully rated in this case. And if you need anything, I am willing to help.
I hope this makes sense.

Thank you so much.

2023年3月15日

Does not work, emailed support one week ago with no response. Thats what you get from a shit dev that focuses only on pumping out new apps with no care about existing apps or merchants.

LinkLogic
加拿大
12天 人在使用应用
2020年12月31日

This app don't work very well. I can't integrate in my shopify RoarTheme. When I Enable it, don't work.

LIV3FIT
西班牙
大约14小时 人在使用应用
RoarTheme已回复 2020年12月31日

I think you previewed or published nee theme without running the app's install wizard again to add required code.

By default, after installing the app, we only add required code into you live theme. If you change your live theme to others, you need to run the installation wizard again.

Please go to the below link, and our installation wizard will let know the next steps.
http://haloroar.com/app/xmas/support/install

Please help me to check it again and let me know your results.

Hope this helps :)

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