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Returns, refunds, exchanges & warranty claims — handled in one self-service customer portal.
Claimify is a complete returns, refunds, exchanges, and warranty claims management app for Shopify. Customers submit RMA requests from a branded self-service portal, the thank-you page, or their account. Merchants resolve every claim. Return, refund, exchange, or warranty, from one dashboard with auto-approval rules, custom workflows, and analytics. A modern post-purchase and after-sales experience without the support ticket chaos.
- One dashboard for every claim, returns, refunds, exchanges, warranty or damage.
- Self-service customer portal, customers file claims from their account, TY, ...
- Auto-approval rules — resolve predictable claims instantly, without human touch.
- Custom workflows for any scenario — RMA, store credit, replacement orders, more.
- Kanban board + analytics — see every claim's status at a glance, spot trends.
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- Kundekontoer
- Shopify Flow
- Shopify-administrator
- Customer account
- Gorgias
- klaviyo
- Make
- Webhooks
- Zapier
Kategorier
Dekningstype
Registreringsopplevelse
Priser
Free
Gratis
Funksjoner
- 1 Claim form
- Basic validation rules
- Email support
- Standard templates
- Up to 3 Claim Reasons
Plus
$19 / måned
eller $190/år og spar 17 %
Funksjoner
- Unlimited claim forms
- Advanced validation rules
- Custom validation logic
- Priority support
- Advanced analytics
- Smart Auto-Approval Rules
- Custom branding
3-dagers gratis prøveperiode
Business
$49 / måned
eller $490/år og spar 17 %
Funksjoner
- Everything in Plus
- Build workflows for any claim scenario
- Sending Domain Integration
- Custom Domain Settings
- Dedicated account manager
- Priority support
- Returns Management
3-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag.
Omtaler (8)
- 100 % av vurderingene er 5 stjerner
-
0 % av vurderingene er 4 stjerner
-
0 % av vurderingene er 3 stjerner
-
0 % av vurderingene er 2 stjerner
-
0 % av vurderingene er 1 stjerner
Claimify has made managing customer claims so much simpler for us. Refunds, returns, exchanges, and warranty requests all land in one dashboard, which has cut out a ton of the back-and-forth we used to deal with. The setup was straightforward and it slotted into our store without any fuss.
What's really set the team apart is how forward-thinking they are. They gave us early access to their AI helpers, their warranty management features, and the new forms editor before they rolled out widely and all three have been great additions. The forms editor in particular makes building claim workflows quick and flexible, and warranty management has been a big help for our after-sales process.
On top of the product itself, the support has been responsive and genuinely helpful whenever we've had questions. Highly recommend any store looking to bring order to their claims process.
I was looking for a straightforward way to handle returns and warranty claims, and Claimify delivered. What I appreciate most is how easy it was to get started—the setup was quick, and the dashboard is very intuitive. It automates the tedious parts of the workflow, allowing us to process requests much faster than before. If you want a reliable tool that doesn't have a steep learning curve, I highly recommend this app.
Before installing Claimify, managing customer claims was a messy process of back-and-forth emails and lost photos. This app has completely streamlined everything. It’s incredibly easy to use, both for our team and our customers. The interface is clean, and it makes the submission process feel professional and trustworthy. It has significantly reduced our support response times and made our post-purchase experience much smoother.
I highly recommend it!
Brukerstøtte
App-støtte leveres av XCO Apps.
Ressurser
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
Utvikler
GREAT FALLS, MT, US
Lansert
9. mai 2025
Tilgang til data
Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring .
Se kundedata:
Sensitive data, data om enhet og aktivitet
-
Sensitive data
Navn, e-postadresse, telefonnummer, fysisk adresse
-
Data om enhet og aktivitet
Geolokalisering, IP-adresse, nettleser og operativsystem
Se data om ansatte og bidragsytere:
Butikkeier
-
Butikkeier
Navn, e-postadresse, telefonnummer, fysisk adresse
Se og rediger butikkdata:
Kunder, produkter, bestillinger, rabatter, gavekort, butikkvaluta, Shopify Payments, Nettbutikk, egendefinerte data
-
Rediger kunder
Kundedata
-
Rediger produkter
Produkter, varelager, samlinger
-
Rediger bestillinger
All bestillingshistorikk, returer, bestillingsutkast
-
Rediger rabatter
Rabattkoder og kampanjer
-
Rediger gavekort
Gavekorttransaksjoner, gavekort
-
Rediger butikkvaluta
Kredittkontoer i butikk, transaksjoner for kredittkonto i butikk
-
Se Shopify Payments
Shopify Payments-tvister
-
Rediger nettbutikk
Tema, Sideinnhold i nettbutikken på en bane som kontrolleres av appen
-
Rediger egendefinerte data
Metaobjekt-definisjoner, metaobjekter
-
Rediger andre data
Steder, Nettbutikk-navigasjon
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