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After having a few issues installing the app, I reached out to the Clearpay team and they sorted it for me, quickly and efficiently, so now we have Clearpay calculations on each product page under the price and on the checkout - just what we wanted! (We've noticed since then that the installation instructions have been updated, allowing us to install ourselves on our second site.) If you have any issues like we had, just reach out to the Clearpay team :)
my account is still in review from 19th of august 2024!! it says it should only take 2-3 business days to get reviewed.
I keep receiving the same message (this is now 4 months and still not able to fully add Clearpay to my website.
"Clearpay On-Site Messaging needs to be updated by the app developer. Contact them for support or uninstall the app."
very dificult to use , nobody answer , klarna is better.
I filled out the acceptance request form several weeks ago and they haven't answered me. I´ve ClearPay available at the checkout of my store and I´d like to have the message "you can pay in 3 installments..." under the product title, however they don't seem to be interested, and I don't know the reason. I´ll leave the app in my store for a few days in case someone contacts me with a solution
Hey Mounty. Our team will be happy to look into this for you. Can you please reach out to: https://afterpay.formstack.com/forms/global_merchant_technical_support
The team will be on standby to assist!
rubbish app. even though i aleady have clearpay when connecting the account it only allows you to sign up t clearpay again. waste of time
Not working at all! I contacted the autor and they implemented the widget using a specific code for my product page. That's why I update my review.
Thank you!
I am sorry to hear this. Checking with our support team, it appears they are assisting you with your issue now. I have forwarded your feedback to our team as well to see where your response was sent. Thank you for your patience while we work on resolving this issue for you.
Doesn't work - I got sent a message to fill in a form but it wont send without my merchant ID which I do not know. I tried to edit the code to what they sent to me and that doesn't work either - no customer service or chat facility.....