Omtaler (62)

Samlet vurdering
4
Antall per vurderingsnivå
  • 90 % av vurderingene er 5 stjerner
  • 0 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 8 % av vurderingene er 1 stjerner
25. juli 2021

So relieved to have protection against chargebacks. The process to get ClearSale up and running is so easy and the small charge is well worth it. I lost so much money in one month before using ClearSale that it has been a struggle to recover. I can't believe that people in the world use these tactics to get goods for free. It's so sad. I think a lot of people also don't realize that you aren't getting money back from a bank, you are taking money directly from a small business. . Thank-you ClearSale!

All Things EFFY
New Zealand
16 dager bruker appen
ClearSale svarte 28. juli 2021

Thank you Carolyn for the wonderful review.
We are happy that you found us and that we can help your business!

~Ralph

28. april 2021

We have installed ClearSale not so long ago and wish we would find much earlier saving us thousands on fraudulent purchases. Thanks Ralph and the rest of the team for being always on point and very fast with analysis.

Dubitz
Australia
Over 1 år bruker appen
ClearSale svarte 28. april 2021

Thank you Andre for the kind words.

It has been great having you onboard and we're so glad to hear that the solution is working as intended.

-Ralph

20. desember 2020

ClearSale is the best Fraud Detection software. Saves us a ton of time and instills confidence on the orders they approve. Very high approval rate for orders. Other options are overpriced compared to ClearSale. Switch to ClearSale right away!

MFI Medical
USA
Rundt 1 år bruker appen
ClearSale svarte 21. desember 2020

We appreciate the nice words and the confidence you have in ClearSale, MFI Medical team!

29. april 2021

So far Clearsale has given me piece of mind. Before this I was merely cancelling all the orders that were marked by Shopify as medium or high risk. Now Clearsale handles all that and I have got 100% approval so far. There is room for improvement. Sometimes the approval may take up to 48hrs according to the contract by Clearsales and that has a set back on our delivery promise to customers. We look forward to expedite that process. Clearsales is definitely a must for all shopify users.

Furmidore
Singapore
Rundt 1 år bruker appen
ClearSale svarte 29. april 2021

Thanks Furmidore for the feedback and review. We appreciate the opportunity to protect your store and provide you with more approved (and protected orders). Regarding the time to review orders, keep in mind that these are orders that are suspect and would have been declined in your previous scenario. we sometimes need a little bit of time to dig in deeper to see if there is a way we can approve the customer. We never want to make you miss on your promises to customers or change your workflow. Our team can reach out and talk about the option to work through different SLAs for completion of reviews so that it is a fit for everyone.

17. juli 2020

The app integrates very well with my store, decisions are made very quickly. It's a relief to know I am insured against fraudulent purchases. I had a minor issue with setting up my correct bank account for refunds and some communication errors with the company, but when they realized the situation they were very quick to get it resolved, cc'ing me on all communications. Overall very happy with the service and how they resolved my issue.

Ride and Go Electrics
Canada
11 måneder bruker appen
ClearSale svarte 20. juli 2020

Thanks Ride and Go for the nice review, and especially for the partnership! We look forward to making sure you don't have any issues with chargebacks while still allowing the good orders to come through. Sorry that you had some issues with the bank account details, but glad it got resolved. You should be up and running now and rest assured, your sales are safe with us!

22. mai 2020

absolutely wonderful ! the app and the folks behind it. top of the line customer service will take their time to explain what is needed and don't rush you into any decisions. this is a fabulous way of keeping yourself safe and also being covered against any fraud. couldn't have asked for more :) go for it!

yantraaexim.com
India
9 måneder bruker appen
ClearSale svarte 12. juni 2020

Thanks Yantraaexim.com for taking the time and for the nice review! We pride ourselves on customer service and are here to help you!

Redigert 15. september 2020

Updated review: ClearSale reached out to me and fixed the issue. If you guys are scared about fraud payments pick these people. They are super helpful!

Old review: I love their service, but the only problem is they are charging me 1% for offline orders too which is ridiculous. I hate how they do this

Harford Road Liquors
USA
7 måneder bruker appen
ClearSale svarte 1. oktober 2020

Thanks for working with us to identify and remove your point of sale orders. We are focusing in on the card not present orders and are happy that all is working well. Thanks for your partnership!

Redigert 7. desember 2020

We sell a high risk category of product and clearsale has been great putting in a guarantee against chargebacks. The integration was top notch with deep integration into the sales orders meaning the pick pack team don't need to lookup an additional page. We are running on their express service allowing us to hit our quick delivery timeframes that we price ourselves on.
Looking forward to increasing our sales with the confidence of not worrying about fraud and chargebacks.

Simply-LEDs.com.au
Australia
4 måneder bruker appen
ClearSale svarte 21. desember 2020

Happy to help Simply-LEDs and your sales in Australia and throughout the world. Thanks for your partnership!

23. oktober 2020

In recent years, fraud has increased so much, that we couldn't make an online shop because we were afraid of fraud as our shop dealing with high-priced products, but we meet ClearSale, sold and shipping the products with confidence.
Guarantee is also the biggest reason for choosing.

82K.com.au
Australia
4 måneder bruker appen
ClearSale svarte 13. november 2020

Thanks for taking time to review ClearSale. We appreciate your partnership and look forward to helping you grow your sales in Australia and beyond!

Redigert 2. juni 2021

Nice and easy to use and integrate. Support is quick and responsive. Thank you Ralph for all of your help. Looking forward to having Clearsale continue to protect all of our orders and mitigate our risk.

Pink Kimberley
Australia
3 måneder bruker appen
ClearSale svarte 3. juni 2021

Thank you, Dan, for the kind words. It's great to see that our solution is helping the business in reducing fraud while increasing revenue! We look forward working with you on the other websites in the future.

-Ralph