Avaliações (62)

Classificação geral
4
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 8% das avaliações são de 1 estrelas
28 de setembro de 2024

We have worked with Clearsale for over 4 years and their platform, customer service, and dev teams are all top notch. They have even handled special customization(s) that are important to our business.

Feature
Estados Unidos
Mais de 4 anos usando o app
ClearSale deixou uma resposta 1 de outubro de 2024

Thank you, Feature.

Your partnership is extremely important to us and I'm glad I could help you on this journey. Our goal is to ensure you and your team have the best experience possible, and we will be sure to continue to do so.

-Edu Pelaez

29 de outubro de 2024

ClearSale Fraud Protection has been essential for our business in the US and Honduras. It gives us the peace of mind to focus on growth without the constant worry about fraud. The app works smoothly in the background, letting us avoid the stress of potential scams. Plus, the cost is fair for the level of protection it provides. ClearSale has become something we rely on every day.

Privé Perfumes
Estados Unidos
Aproximadamente 3 anos usando o app
ClearSale deixou uma resposta 31 de outubro de 2024

Thank you for trusting ClearSale! Let's continue to increase sales and keep fighting the bad guys.

~Carlos

4 de junho de 2024

I'm writing this review on my first day using the service. My first impression is simply GREAT! Setting up and integration of service were so easy and straight forward. Then I had an issue with an order not submitted to Clear Sale for review. As soon as I emailed the customer service, I saw a lot of communication back and forth among customer service, technical support and sales to fix the issue and give me a quick decision. I realized the agent Kaio and analyst Yasmin did great job to coordinate among all departments and prioritize my issue till I got a resolution within few hours. I'm really impressed!! Thank you so much!

The Kiddo Depot
Estados Unidos
15 dias usando o app
ClearSale deixou uma resposta 22 de agosto de 2024

Thank you, Kiddo Depot team. This means a lot to us! Glad we were able to give you reassurance from the first day and looking forward to our continued work together!

~Chris

Data de edição: 21 de agosto de 2024

had issues, my account manager Mirella was amazing at helping.

LaBellePerfumes
Estados Unidos
11 meses usando o app
ClearSale deixou uma resposta 23 de agosto de 2024

Hi Jon,

Thank you very much for the feedback.

I'm glad I could help, and it's always my goal to ensure you have the best experience possible.

Don't hesitate to reach out whenever you need anything.

~Mirella

17 de maio de 2024

Excellent app! I highly recommend it for anyone running an online store. The system is easy to install and the customer support is fantastic, making it ideal for selling products with confidence.

G Collections
Reino Unido
Aproximadamente 2 meses usando o app
ClearSale deixou uma resposta 27 de junho de 2024

Thank you for this great review! We are happy to hear ClearSale is giving you peace of mind as you grow your online business!

~Brian

20 de maio de 2020

Clearsale has been a lifesaver and game-changer for my business. Very easy to install and integrate into a Shopify store. World-class support system. No more fear of fraud or the dreaded chargeback. I sleep easier at night knowing that I have Clearsale integrated into my Shopify store. Best decision I've made since being in business. Highly recommended. Don't do online business without ClearSale...it's not worth the risk. Tremendous value for peace of mind.

Project 3D Printers
Estados Unidos
Mais de 3 anos usando o app
ClearSale deixou uma resposta 20 de maio de 2020

Thank you for the kind words Project 3D Printers team! We are happy you can sleep easy and we've got you covered. Thanks for your partnership!

4 de junho de 2021

It is a pretty straightforward app. Easy to install. They have a helpful sales and technical team. They respond very quickly. It gives the security we need in dealing with customer orders. They offer 100% insurance on fraudulent orders so you're fully protected. Ralph also was always there to make sure we are supported.

Mearth-E-scooter
Austrália
Mais de 3 anos usando o app
ClearSale deixou uma resposta 4 de junho de 2021

Thank you for the kind words and having your websites running with us. Look forward to working together for a long time.

-Ralph

9 de novembro de 2020

We have been looking for a fraud protection solution for Shopify that helps us identify and protect us from fraud orders. And the only real solution that we found that works is Clearsale. They work with small businesses and give us the peace of mind. It is super easy to install and if you have any suggestion or request, the development team is fast to response and super helpful. We found this to be the best solution for a small Shopify shop.

Tico Coffee Roasters
Estados Unidos
Mais de 3 anos usando o app
ClearSale deixou uma resposta 13 de novembro de 2020

Thanks for your generous words and review. We appreciate your partnership! We look forward to helping you grow your company!

25 de abril de 2021

Unfortunately online fraud attempts are a daily reality for us these days. We had a manual process in place that took up more and more of our time as our store has grown. With Clearsale we now have an automated process in place that gives us piece of mind while we can focus on more customer value added activities. Ralph, our local Australian rep is very responsive when we have any questions or issues.

Sounds Easy
Austrália
Quase 3 anos usando o app
ClearSale deixou uma resposta 26 de abril de 2021

Thank you for the kind words and great to hear that the solution is working for you as we had envisioned.

Looking forward to many years of working together

-Ralph

31 de março de 2022

Phenomenal team, and it does what it says on the box.
Has brought significant peace of mind to our operation that was suffering outsized fraud liabilities.

Storm Rides
Nova Zelândia
Mais de 2 anos usando o app
ClearSale deixou uma resposta 12 de julho de 2022

Thank you David for the feedback.

Good to know hear that everything is working.

Looking forward to see the business grow.

~Ralph