整體評分
4.1
各級評分數量
  • 93% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2020年12月20日

ClearSale is the best Fraud Detection software. Saves us a ton of time and instills confidence on the orders they approve. Very high approval rate for orders. Other options are overpriced compared to ClearSale. Switch to ClearSale right away!

MFI Medical
美國
使用應用程式 大約1年
ClearSale 已回覆 2020年12月21日

We appreciate the nice words and the confidence you have in ClearSale, MFI Medical team!

2021年4月29日

So far Clearsale has given me piece of mind. Before this I was merely cancelling all the orders that were marked by Shopify as medium or high risk. Now Clearsale handles all that and I have got 100% approval so far. There is room for improvement. Sometimes the approval may take up to 48hrs according to the contract by Clearsales and that has a set back on our delivery promise to customers. We look forward to expedite that process. Clearsales is definitely a must for all shopify users.

Furmidore
新加坡
使用應用程式 大約1年
ClearSale 已回覆 2021年4月29日

Thanks Furmidore for the feedback and review. We appreciate the opportunity to protect your store and provide you with more approved (and protected orders). Regarding the time to review orders, keep in mind that these are orders that are suspect and would have been declined in your previous scenario. we sometimes need a little bit of time to dig in deeper to see if there is a way we can approve the customer. We never want to make you miss on your promises to customers or change your workflow. Our team can reach out and talk about the option to work through different SLAs for completion of reviews so that it is a fit for everyone.

2020年7月17日

The app integrates very well with my store, decisions are made very quickly. It's a relief to know I am insured against fraudulent purchases. I had a minor issue with setting up my correct bank account for refunds and some communication errors with the company, but when they realized the situation they were very quick to get it resolved, cc'ing me on all communications. Overall very happy with the service and how they resolved my issue.

Ride and Go Electrics
加拿大
使用應用程式 11個月
ClearSale 已回覆 2020年7月20日

Thanks Ride and Go for the nice review, and especially for the partnership! We look forward to making sure you don't have any issues with chargebacks while still allowing the good orders to come through. Sorry that you had some issues with the bank account details, but glad it got resolved. You should be up and running now and rest assured, your sales are safe with us!

2020年5月22日

absolutely wonderful ! the app and the folks behind it. top of the line customer service will take their time to explain what is needed and don't rush you into any decisions. this is a fabulous way of keeping yourself safe and also being covered against any fraud. couldn't have asked for more :) go for it!

yantraaexim.com
印度
使用應用程式 9個月
ClearSale 已回覆 2020年6月12日

Thanks Yantraaexim.com for taking the time and for the nice review! We pride ourselves on customer service and are here to help you!

編輯時間:2020年9月15日

Updated review: ClearSale reached out to me and fixed the issue. If you guys are scared about fraud payments pick these people. They are super helpful!

Old review: I love their service, but the only problem is they are charging me 1% for offline orders too which is ridiculous. I hate how they do this

Harford Road Liquors
美國
使用應用程式 7個月
ClearSale 已回覆 2020年10月1日

Thanks for working with us to identify and remove your point of sale orders. We are focusing in on the card not present orders and are happy that all is working well. Thanks for your partnership!

編輯時間:2020年12月7日

We sell a high risk category of product and clearsale has been great putting in a guarantee against chargebacks. The integration was top notch with deep integration into the sales orders meaning the pick pack team don't need to lookup an additional page. We are running on their express service allowing us to hit our quick delivery timeframes that we price ourselves on.
Looking forward to increasing our sales with the confidence of not worrying about fraud and chargebacks.

Simply-LEDs.com.au
澳洲
使用應用程式 4個月
ClearSale 已回覆 2020年12月21日

Happy to help Simply-LEDs and your sales in Australia and throughout the world. Thanks for your partnership!

2021年9月29日

This Application and the guys at ClearSale is by far the best defence against chargebacks and fraud available on shopify. Not only are they insuring me against chargebacks they are also approving orders that shopify see as high risk that i used to have to knock back. This is also done at a extremely reasonable price. 100% highly recommended.

SHOPADO
澳洲
使用應用程式 4個月
ClearSale 已回覆 2021年10月1日

Thank you Scott for the great feedback.
Looking forward seeing your store grow in the next few months ahead!

~Ralph

2020年10月23日

In recent years, fraud has increased so much, that we couldn't make an online shop because we were afraid of fraud as our shop dealing with high-priced products, but we meet ClearSale, sold and shipping the products with confidence.
Guarantee is also the biggest reason for choosing.

82K.com.au
澳洲
使用應用程式 4個月
ClearSale 已回覆 2020年11月13日

Thanks for taking time to review ClearSale. We appreciate your partnership and look forward to helping you grow your sales in Australia and beyond!

2021年9月30日

Top company, a must for fraud prevention and protection. Highly recommend, we would not sell anything with out clear sale on our side. Shout out to Ralph here in Australia. Thank you for all your support over the years and great customer service.

The Boating Emporium
澳洲
使用應用程式 3個月
ClearSale 已回覆 2021年10月4日

Thank you Stephen for being with us for so many years and trusting us with your websites.

Looking forward to catch up when we can!

~Ralph

編輯時間:2021年6月2日

Nice and easy to use and integrate. Support is quick and responsive. Thank you Ralph for all of your help. Looking forward to having Clearsale continue to protect all of our orders and mitigate our risk.

Pink Kimberley
澳洲
使用應用程式 3個月
ClearSale 已回覆 2021年6月3日

Thank you, Dan, for the kind words. It's great to see that our solution is helping the business in reducing fraud while increasing revenue! We look forward working with you on the other websites in the future.

-Ralph