Características
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Se usa directamente en el panel de control de Shopify
Acerca de esta aplicación
Protección contra el fraude que ayuda a los comercios a vender más mientras mejora la CX.
ClearSale usa datos científicos para proteger las compras en línea y evitar problemas como contracargos y falsos positivos. Su objetivo es mejorar la experiencia de compra, ya que el fraude y los contracargos pueden afectar a un negocio y los falsos positivos pueden alejar a clientes reales. Utilizan tecnología avanzada de inteligencia artificial y análisis para maximizar los ingresos de una empresa, aprobando la mayor cantidad de pedidos válidos y asegurando la satisfacción de los clientes
- Evita el fraude: protege tus ingresos y detén la actividad fraudulenta
- Recupera las pérdidas por contracargos: la garantía de contracargos te protege
- Mejora la experiencia del cliente: apruebe más pedidos y evite falsos positivos
Precios
ClearSale podría facturar los cargos externos por separado de tu factura de Shopify. Más información
Instalación gratuita
Nuestros precios te dan la flexibilidad de diseñar un programa que cubra las necesidades específicas de tu negocio
Instalación gratuita
Nuestros precios te dan la flexibilidad de diseñar un programa que cubra las necesidades específicas de tu negocio
Todos los cargos se facturan en USD. Ver todas las opciones de precios
54 reseñas
Our experience with ClearSale began positively with a smooth onboarding and setup process, and we were optimistic about the partnership to effectively manage our risk exposure. However, the journey presented significant challenges. The increase in chargeback rates, which reached nearly 5% against an expectation to remain below 1%, substantially impacted our financial health and customer trust. This necessitated our intervention to manually decline transactions flagged as "High Risk" by Shopify, despite ClearSale's approvals.
Further complicating matters, the integration with ClearSale contributed to the loss of access to the Shopify Shop sales channel, which was a crucial and growing source of revenue for our company. We also experienced persistent technical issues with the ClearSale dashboard, including incorrect reporting of transaction values and difficulties in securely maintaining bank information for chargeback refunds.
Communication challenges added to the frustration. In nearly every case, we had to initiate multiple follow-ups to understand the reasons behind declined chargeback claims, which were typically reversed only after an email exchange with no new information outside of our initial claim.
Additionally, ongoing delays and the failure to receive over $25,000 in approved reimbursements have underscored profound inefficiencies and inconsistencies within ClearSale's decision-making processes. This situation has been further complicated by inconsistent resolutions from different internal agents, leading to repeated flip-flopping on decisions regarding our reimbursements. We are still awaiting payment on approved chargeback refunds dating back to 11/30/2023.
These cumulative issues have not only disrupted our operations but have also led to irreparable harm to our business's growth and reputation. Consequently, we have made the decision to terminate our contract with ClearSale and seek alternative solutions for our risk management needs.
We cannot recommend ClearSale if your industry is prone to high levels of fraud, your business maintains a relatively high average order value (AOV), or if your operations cannot afford the cashflow risk of delayed chargeback refunds.
Gracias a que instalamos ClearSale en supernaturista.com logramos apagar un incendio de contracargos y pedidos fraudulentos que teníamos.
Nuestra tasa de fraude ha bajado considerablemente y adicional a eso, el servicio personalizado que ofrecen es muy bueno. Trabajan de la mano para la implementación, capacitación, etc...
Clearsale has been a lifesaver and game-changer for my business. Very easy to install and integrate into a Shopify store. World-class support system. No more fear of fraud or the dreaded chargeback. I sleep easier at night knowing that I have Clearsale integrated into my Shopify store. Best decision I've made since being in business. Highly recommended. Don't do online business without ClearSale...it's not worth the risk. Tremendous value for peace of mind.
Thank you for the kind words Project 3D Printers team! We are happy you can sleep easy and we've got you covered. Thanks for your partnership!
We have been looking for a fraud protection solution for Shopify that helps us identify and protect us from fraud orders. And the only real solution that we found that works is Clearsale. They work with small businesses and give us the peace of mind. It is super easy to install and if you have any suggestion or request, the development team is fast to response and super helpful. We found this to be the best solution for a small Shopify shop.
Thanks for your generous words and review. We appreciate your partnership! We look forward to helping you grow your company!
Unfortunately online fraud attempts are a daily reality for us these days. We had a manual process in place that took up more and more of our time as our store has grown. With Clearsale we now have an automated process in place that gives us piece of mind while we can focus on more customer value added activities. Ralph, our local Australian rep is very responsive when we have any questions or issues.
Thank you for the kind words and great to hear that the solution is working for you as we had envisioned.
Looking forward to many years of working together
-Ralph
Acerca de esta aplicación
Creada por ClearSale
Acerca de ClearSale
Calificación promedio: 4,3
4 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
7300 Biscayne Blvd, Suite 200, Miami, FL, 33138, US
Soporte técnico
Enviar un mensajeMexico@clear.sale