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Ottima e davvero intuitiva,davvero consigliata,anche se si e' alle prime armi si riesce davvero a far partire una prima campagna
Salve proprietario del negozio sneakersheadcommunity,
Grazie per averci lasciato una recensione a 5 stelle! Apprezziamo sempre il feedback perchè ci aiuta a migliorare il nostro servizio giorno per giorno.
Siamo contenti di sapere che trovate la nostra app molto intuitiva.
Se avete qualsiasi domanda sulla nostra applicazione potete contattarci all'indirizzo support@cleverads e saremo lieti di aiutarvi.
Cordiali saluti,
Marina, Jr. Acount Manager
I Use this app and it is helpful. I wish there was clearer instructions and help guides. Overall it is a great app.
Thank you for the feedback! We appreciate it - let us know if you need any help at all.
Simple and intuitive app, makes life easier with its user-friendly interface. Highly recommend. Can have some more simple step by step instructions
Hi Pet Oasis,
Thanks so much for leaving such a positive review!
We also appreciate your suggestions. To that end, we've reached out to you via email with some very important updates regarding your account with us. Please have a look out for an email from support@cleverads.com.
We hope to hear from you soon!
Warm regards,
- Ben, Customer Success
love this app very helpful. using for my Shopify store. google has brought more traffic to my store then other apps.
Hi there Tasha Velvet Boutique owner,
Thanks so much for taking the time to leave us such great feedback!
We're delighted to learn that you're loving advertising with our app.
Please don't hesitate to reach out to us at support@cleverads.com if you have any doubts or concerns regarding the app. We will be more than happy to assist you.
Best regards and hapy selling!
Marina, Jr. Account Manager
clever product seems good so far.
Most terrible customer experience I had so far on here. DONT INSTALL
They are only here for the quick money.
Customer support tried 2 Times to set it up, they FAILED!
Then the COO intervened, only to waste another 3 WEEKS apologizing and NOT DELIVERING ANYTHING.
IN THE END THEY ONLY DELETED MY HANDMADE ADS!
Without any reason and then ghosted me again.
Disgusting behavior, I wasted days and money and will report this to shopify.
Background:
So they set it up for me, TWO TIMES
90% of the keywords are not usable, because 0 people search for it, google doesnt even deliver those ads.
2. try setting it up for me, I still have no actually working ads, 60+ ad spent for one random purchase and at least 3 hours spent on seting this up.
cannot recommend, maybe only for 1 product stores or if youre ready to do it all per hand afterwards anyway. The automatic setup is terrible and the customer support for setup has no real idea what they are doing.
hate it when people waste my time
Hello, Natureschoen
We are glad to see you were able to contact your account manager about these concerns! Please, don't hesitate to reach out with any other questions you may have. Best of luck!
Seems ok an easy enough to understand and start using, however need to leave a review to get started
Eu gostaria de retificar a minha avaliação. Estou dando agora 4 estrelas. John Clever me ajudou a resolver os problemas que eu tive com o App.
We are sorry for your bad experience. When you uninstall the app, we do no longer can make any changes on your Google Ads account so there is no way for us to cancel the campaigns we created. The Google Ads account is yours and has always been, so after uninstalling our app you are responsible for running the campaigns. Regarding the remarketing campaign, please note that Google requires a minimum of 1000 users in the remarketing list order to start running the remarketing campaign.
It looks like a good tool but a little hard to get used to. I am still into day two of trying to navigate it.
They don't have the option to pay annually (customer service emailed me back), even though the app store appears to suggest that you could get 20% off if you pay annually.
Hi ZNOMS!
Thank you for your review!
We're glad to hear that you think we've created a good app so far, but we're sorry to hear that you're having trouble navigating it. We'd be more than happy to help you get started and answer any questions you may have.
Regarding the issue you mentioned about the annual payment option, we apologize for any confusion we may have caused. We take full responsibility for the misunderstanding. We want to clarify that you can indeed purchase an annual plan at a 20% discount.
We appreciate that you reached out to our customer service team to inquire about this matter, and we're glad that we were able to clarify the issue through email. We hope that the updates we provided you were helpful and addressed your concerns.
Please don't hesitate to reach out to us if you need further assistance. We look forward to your reply to our email!
Warm regards,
- Ben, Customer Success
New to the app. Ads not live yet. This is to skip the line. Will see how the app works. hopefully it helps with my sales and traffic. Will update review accordingly.