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Update: Updating to 5 stars. I received excellent customer service, including the correction of coding errors I couldn't find myself. It even looks like the days of my free trial were reset for the days I lost. Thanks! I would love to be able to use this app properly, but I am running into error messages from Google, and whenever I reach out to Support via their provided links, I never receive a response :(
Hi, Changless Beauty! Thanks for leaving us a review. As per our email conversation, we'd like to know if we have resolved this issue for you. We'd be happy to help you in case you need additional help.
-Carlos, Senior Account Manager
Looks good and may have potential but you need to be able to access and work on Google Ads. My account with Google Ads is messed up and I cannot access it (it loops the login screen requesting 2FA even though it is setup, have already been working with Google). I have been getting a charge monthly from Google for $500 plus another charge for around $120 and could not figure out where it was coming from since I couldn't get into my Ads account. Turns out, it was CleverPPC (I finally got a transaction log with more detail) - even though the Clever AD panel: "Your campaigns haven't taken off yet" and I thought I hadn't activated anything because of this, it was charging me a ton... and I would not have approved that nor did I see any benefit from that as my store has been struggling the past 9m as many retail shops have. I have been fighting with Google to figure out where this was from and finally was able to stop it by uninstalling per Shopify, but what an expensive mess. Very misleading and frustrating for me and a huge cost that I did not approve. Waiting on feedback from CleverPPC, will update. Be very careful what you setup if you are thinking you are just checking it out and seeing how it works. You will be paying even if it says "Your campaigns haven't taken off yet" all across the top and lists steps you still need to complete.
Hi Biddle and Bop!
We are terribly disheartened to read this review.
We thank you for the time it took to give us this detailed feedback, and we want to assure you that we've already reached out to you via email with important information and updates! Please check your email for our response.
We are standing by to assist you and get your issues sorted out as soon as possible.
We hope to hear from you soon.
Warm Regards,
- Ben, Customer Success
Works wonderfully! It created new display and search campaigns in Google Adwords. I made some changes myself after everything was created, but really top notch work!
A regular marketing company would charge hundreds of dollars to do the same thing.
This app really changed things up for us. They build some good remarketing and text ads. We had to clean a few things, but it really helped.
Their segmentation and bidding point were much better than what I had before (I was bidding way too much and they showed me that a cleaver lower bid can work much better).
It is only a beginning - plenty to still improve here and there - but they put you on the right path.
Google is the biggest search engine around. Google Merchant is really helpful in assisting me in acquire traffic and sales.
This is one of the main points we like to stress, so thank you for your support and leaving a review!
This makes optimising google ads so simple. Easy to understand and quick to set up.
Hoping this generates some extra revenue.
Thank you for your feedback! We look forward to hearing back from you and helping you along the way!
easy zu installieren und bringt was, habe gleich Ergebnisse gesehen. Allerdings haben sich die Ergebnisse gleich am Start gezeigt und danach leider nur noch stockend. Werde es also noch verfolgen.
Hello there Mamakarussell store owner,
Thank you for your review of our app! We're glad to hear that the installation was easy and you saw immediate results. We understand that the results may not have been as consistent as you'd hoped after the initial start.
If you have any questions or need assistance with our app, please feel free to reach out to us at support@cleverads.com. Our team is always ready to help and assist you in making the most of our app.
Best regards,
Marina, Jr. Account Manager
Top wäre wenn die App auch deutsch kann!
Pefekt!
I LIKE THIS