Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 68 % der Bewertungen sind 5 Sterne
  • 19 % der Bewertungen sind 4 Sterne
  • 6 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
12. November 2018

Beware! App autostarts a bunch of campaigns without permission. I installed hoping to look into it later. This app burned through almost $50 with 9 different ad campaigns I don't even know how it decided on them all that they were ok to do. And I didn't even get any sales and hardly any clicks from their campaigns so not sure how they spent so much in such a short time.

Media Revive
Vereinigte Staaten
5 monate mit der App
21. November 2018

No contact information. Horrible service. Just bids high with no one to help. Very hard to navigate. Horrible service.

Limoges Box Boutique
Vereinigte Staaten
4 monate mit der App
2. Dezember 2018

This is not worth it because it does not deliver lke they promise. For just a couple of clicks but not really does not generate sales.

Under12dollargifts
Vereinigte Staaten
4 monate mit der App
9. Juli 2022

till date waiting the result of my campaign. let's see what happened but paying the add fee but there is no sale yet

Grocery Depot USA
Vereinigte Staaten
4 monate mit der App
Clever Ads hat geantwortet 11. Juli 2022

Hi Grocery Depot USA Owner,

Thank you for your review. We take our users' feedback very seriously and we wish to resolve any issues or concerns you may be experiencing with our app.

Your Account Manager has already reached out to you via email with updates on your account and important, actionable items. We hope to hear back from you and help you reach success as soon as possible!

Warm regards,
Ben, Customer Success

1. Oktober 2018

would not recommended this app. The manager was not following the keywords set I have given and wasted thousands of dollar without one single conversion.

Pawjoy
Vereinigte Staaten
4 monate mit der App
27. November 2020

I've WASTED one week of my time and sales with this app and it's customer services team. This ad doesn't work and when it works it doesn't set up the ads currently. They also never wanted to give me a full refund. Shopify please remove this app. Screenshots:
https://prntscr.com/vlw6hw
https://prntscr.com/von9at
https://prntscr.com/vpe0c8

True Sports Fan
Vereinigte Staaten
4 monate mit der App
Clever Ads hat geantwortet 30. November 2020

Hi there,

Thank you for leaving us your feedback and we are sorry to see you did not enjoy our app. One of our representatives will be contacting you to see what we can do to resolve this situation right away.

All the Best,
The Clever Team

Bearbeitet am 18. Januar 2020

When I first used this app for free it seemed like it was generating traffic to my site. However, none of the clicks were generating any revenue. So, I upgraded to premium to see if Clever would help me get results. There are multiple issues I came across. 1) The account manager didn't respond to my request or help me. Seemed like there were generic responses and no action taken. 2) The shopping feed from Clever to my Google Merchant Center didn't work. Google saw many problems with it. 3) When I tried linking my Google Analytics to Clever, Google said they are not a verified app. 4) There support chat always says they are out of office. This app doesn't seem well maintained or supported.

BleuBambi Jewelry
Vereinigte Staaten
3 monate mit der App
Bearbeitet am 15. Mai 2019

Horrible customer service. I've used this app for a few months now and just finished uninstalling it.

Our campaigns weren't effective, so I reach out to our campaign manager and asked for us to review our campaigns and come up with a strategy going forward. (Trying to be helpful) Each time I was told to send over what we wanted and they would upload it for us.

There was no effort to try and get to know our business, products or target audience, which I feel you need to know in order to put together a good marketing campaign.

What I felt ended up happening was I sent over keywords I thought was a good start, ad banners we created, etc and our campaign manager uploaded them for us. There was no effort to work with us and/or improve our campaigns further. Even when some of our banners were rejected by Google, there was no effort to correct them or reach out to us to let us know they were rejected.

Maybe we just got a back campaign manager. I don't know, but it wasn't worth the cost considering what we also pay to Google too.

PNP Supplements
Vereinigte Staaten
3 monate mit der App
17. Juli 2019

Big disappointment. The campaign was set up without any keyword research, most of the traffic from India, although specifically was told what countries need to be set. Waisted money and time. Hope they will improve in the future.

MetaPora
Vereinigte Staaten
3 monate mit der App
Clever Ads hat geantwortet 13. September 2019

Regarding the keyword reserach, we use the name of the products on your store to create the keywords for your campaigns. During the setup process, you were asked to choose the countries you wanted to target.
Please note that we do not manage campaigns that are not created by us. The Indian traffic may have come from a different source (Facebook, Instagram...) but not from our campaigns.

Bearbeitet am 5. Februar 2021

I have paid $25 to these people and I'm still waiting to find out why. Still waiting on someone to explain or provided the service I paid for. Customer Service is weak to say the least.

Sappy ~Inspo~ Tees
Vereinigte Staaten
3 monate mit der App