Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 68 % der Bewertungen sind 5 Sterne
  • 19 % der Bewertungen sind 4 Sterne
  • 6 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
24. Januar 2024

I haven't seen results with this app yet, but I think it's because of me. I created so many business accounts already using different emails to connect to my two websites, and I always seem to get confused which is which. Google is a pain in the behind and always suspends my account even without me using it properly. I'm still learning, and I NEVER give reviews on apps. So, for now, I will give 3 stars because I am not sure if the app works or not since I know that most of my struggles is coming from me and not the app. I'll come back for an update once I figure things out and get them fixed.

Panoptic Handmade
Vereinigte Staaten
Etwa 2 monate mit der App
Clever Ads hat geantwortet 26. Januar 2024

Hi Panoptic Handmade!

Thank you for your honest review and for taking the time to share your thoughts. We understand that managing multiple accounts and navigating Google's systems can indeed be challenging. It's a learning curve that many of us experience, so please know that you're not alone in this.

We appreciate your patience and your willingness to learn, and we're here to support you every step of the way. In fact, we've already reached out to you via email today with some important information to help you get your account up and running smoothly.

Please check your inbox and let us know if you have any questions or need further assistance.

We're committed to ensuring that you have a positive experience with our app, and we're confident that with a little bit of guidance, you'll start seeing the results you're looking for.

We look forward to hearing your updates and are here to help whenever you need us.

Warm regards,
- Ben, Customer Success

2. Dezember 2023

Me obligais a ponerla para seguir.

Pole dance trading
Spanien
2 monate mit der App
Clever Ads hat geantwortet 11. Dezember 2023

Hola Pole Dance Trading,

Realmente apreciamos sus comentarios, así que gracias por dejar esto para nosotros.

Ya nos hemos puesto en contacto contigo vía email (Charlie y Alvaro del equipo) para ponerte al día de tus dudas con tu cuenta de Clever Ads y esperamos haber resuelto cualquier duda que tuvieras anteriormente. Es un placer servirle.

Un cordial saludo,
- Ben, Atención al cliente

23. April 2024

Honestly, I'm giving this 3 stars because they're requiring me to review as a part of my setup. I'm not down with providing feedback until I have tried the product.

Soulful Trading
Vereinigte Staaten
6 minuten mit der App
Bearbeitet am 17. Dezember 2023

I have updated my comment (from 1star to 3star) after getting some help from the App Owner. I received support and some free premium duration, which I didn't prefer to use.

The app didn't work for me, but hope someone benefits.

---old review is below---

It didn't work for me. After testing and adjusting the ad settings no additional click or conversion occurred.

I was able to reach someone who helped me little, but the output was not good.

It might work for someone but I don't think it worths any investment.

ps: Customer service: 0/100
ps2: Despite giving me extra free trial, they charged me way before its deadline

studiomoien.com
Luxemburg
28 tage mit der App
Clever Ads hat geantwortet 7. Dezember 2023

Hi Studiomoien!

We appreciate this feedback and the time you've taken to give it — thank you.

We're very disappointed to read about your experience, as we've been working hard to get you the results you're looking for. To that end, we've reached out by email to demonstrate a few things that are important for your account. Also, we've sent important action items for you, based on your specific requests to us.

We truly hope to hear from you soon and remedy this situation.

Warm regards,
- Ben, Customer Success

7. Dezember 2023

no es sencilla de usar, tiene errores

Crea+
Spanien
21 tage mit der App
Clever Ads hat geantwortet 11. Dezember 2023

Hola Crea+,

Realmente apreciamos tu comentario, es la mejor forma que tenemos para mejorar.

Nos hemos puesto en contacto contigo vía email para ayudarte con los problemas o dudas acerca de tu cuenta Clever Ads. Es un placer servirte.

Un cordial saludo,
- Alvaro, Atención al cliente

22. März 2024

To use the trial, you have to review the app. Hence the reason they have so many reviews.

Waxhaw Beads
Vereinigte Staaten
7 minuten mit der App
29. Oktober 2023

It worked great 6 months ago. I stopped using it and when I came back I was not able to create / edit ads.

The FUT Buyer
Rumänien
10 monate mit der App
Clever Ads hat geantwortet 30. Oktober 2023

Hi FUT Buyer!

Thanks very much for this important feedback!

We've already been in touch with you via email today and earlier last week with important updates! Please keep you eye out for an email from premium@cleverads.com which I sent you today. There you'll see our latest updates on your account and important actions we need your help with.

Together we will get your account off to the best possible start :)

We look forward to hearing from you.

Warm Regards,
- Ben, Customer Success

4. Dezember 2023

aparentemente bom mas nao conecta nas contas

Fashion Flare
Japan
Etwa 8 stunden mit der App
Clever Ads hat geantwortet 5. Dezember 2023

Hi Fashion Flare!

We appreciate your feedback, thank you for leaving this for us.

We've already reached out to you by email to solve this issue and we hope that you'll respond soon. We're committed to setting up your account as soon as possible and we've offered you some freebies in our email :)

Looking forward to hearing from you and getting you ready for success on Google and Microsoft Ads.

Warm regards,
- Ben, Customer Success

11. Januar 2023

Send like a good app. We are still in the beginning stages of launching our site. We will update when we officially launch.

CULTURAL OASIS
Vereinigte Staaten
Mehr als 4 jahre mit der App
Clever Ads hat geantwortet 13. Januar 2023

Hi Cultural Oasis,

Thank you for sharing that information, and for your feedback.

We wish you all the best in your official launch and look forward to seeing your site live. Let us know if there is anything we can do to support you in this process.

Warm regards,
- Ben, Customer Success

20. März 2023

this first test google ads shop on my shopify store, let ads help our web grow with this ads new soft ware

Beauty Zone Nail Supply
Vereinigte Staaten
Mehr als 3 jahre mit der App
Clever Ads hat geantwortet 28. März 2023

Hi there Beauty Zone Nail Supply store owner,

Thank you so much for your great feedback!

I have already reached out to you regarding some important actions for you to take. Please keep an eye out for an email from support@cleverads.com and let us know if you have any questions or concerns, we will be happy to assist you.

All the best, Marina Cantais, Account Manager