CA: Google Ads Performance Max , 3 153 avis
Affiner
-
Par note
Simple and intuitive app, makes life easier with its user-friendly interface. Highly recommend. Can have some more simple step by step instructions
Hi Pet Oasis,
Thanks so much for leaving such a positive review!
We also appreciate your suggestions. To that end, we've reached out to you via email with some very important updates regarding your account with us. Please have a look out for an email from support@cleverads.com.
We hope to hear from you soon!
Warm regards,
- Ben, Customer Success
will edit once I really figure it out. for now Im still in testing mode so I cant really give a informative feedback.
Hi Moxie Clothing Line!
Thank you for taking the time to leave a review.
We understand that you're still in the testing phase of our app and we appreciate your patience as you familiarize yourself with its features and functionalities.
We want to assure you that we're committed to providing you with the best user experience possible. To that end, we've recently sent you an email with important updates about your account.
These updates are meant to enhance your overall experience and address any issues you might encounter during this testing phase. Please take a moment to check your inbox (and perhaps your spam folder) for our email. We believe the information within will be beneficial to you.
Thank you once again for your patience and understanding. We look forward to your informative feedback in the future.
Warm Regards,
- Ben, Customer Success
easy setup once the site is loaded. looks like i have 2 accounts when i only set up one. will check fourth into the second account
Hi there Shop Brats Bargins store owner,
Thanks so much for taking the time to leave us a review on our app!! We wanted to let you know that we have already reached out to you via email, providing crucial information regarding your account.
Please don't hesitate reaching out to us if you have any doubts or regards and we'll be more than happy to assist you in addressing any challenges you may be facing and ensuring a smooth advertising process.
All the best,
Marina, Jr. Account Manager.
It appears to have the right integration tools. But I am finding it bit hard to navigate through the tasks to complete my first campaign. I will revisit this review after completing the campaign.
Hi Jaffyscollection!
Thank you for taking the time to share your feedback on our platform. We appreciate your recognition of our integration tools and understand that you’ve encountered some difficulties in navigating the tasks for your first campaign.
We are committed to providing a user-friendly experience, and your input is invaluable in helping us improve our platform.
We wanted to let you know that we have already reached out to you via email, providing important updates and further information regarding your account. Our team is eager to assist you in addressing any challenges you may be facing and ensuring a smooth campaign setup process.
Please check your inbox for our email, as it contains detailed guidance as well as additional resources to help you navigate the platform more effectively.
Warm regards,
- Ben, Customer Success
I had installed this app 2 days later and its showing pending steps so i did it. I hope i got better result.
Hi My Best Shop Owner,
Thank you for sharing your experience with us. We appreciate your feedback and want to ensure that you achieve the best results with our app.
I noticed that you mentioned some pending steps, and I'm here to assist you in completing them successfully. To provide you with the best possible support, we have already sent you an email with very important actions for you to take. Please keep an eye out for an email from support@cleverads.com from your Account Manager, Paola.
We look forward to your reply!
Warm regards,
- Paola, Digital Account Manager
To early to tell
Hi Glory To the Heroes owner!
Thanks for taking the time to left us a review!
We are committed to offer you a quality support service. To that end, we've already sent you an email to see if there's anything else we can help you with. Also, there's important information in the email we've sent you from support@cleverads.com
We're looking forward to your reply.
Best regards,
Carlos, Account Manager
good but needed support
Hi The Gir Farmer,
Thank you for your feedback!
I have contacted you to resolve the support issue. We discussed the matter regarding your account and how to resolve any issues. A friendly reminder to add the billing information and your Google Ads account so that it can start working.
Our goal is to ensure that all of our clients have the support and information they require in a timely and efficient manner.
We hope to hear from you soon!
Kind regards,
-Carlos, Account Manager
no es sencilla de usar, tiene errores
Hola Crea+,
Realmente apreciamos tu comentario, es la mejor forma que tenemos para mejorar.
Nos hemos puesto en contacto contigo vía email para ayudarte con los problemas o dudas acerca de tu cuenta Clever Ads. Es un placer servirte.
Un cordial saludo,
- Alvaro, Atención al cliente
easy to use
So far it is far too complicated and we are thinking of disconnecting from the app. We would want more guidance.
Hi there,
We apologize for any inconvenience you may have experienced while using our app. Your feedback is valuable to us, and we are committed to providing a user-friendly experience for all our clients.
We wanted to let you know that we have already reached out to you via email, providing crucial information regarding your account.
Please feel free to reach out to our customer support team via email. We will be more than happy to assist you with any questions or issues you may have.
Thank you for your patience and understanding.
Best regards,
Carlos, Account Manager