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I believe the right question would be “How do you rate this app and the people behind it?”.
The app itself works well but the people and the amount of support deserve 10 stars! I worked mainly with Ben (Benjamin Grimes) and his knowledge and the amount of support is amazing! We exchanged several emails back and forth to make sure the campaigns are properly setup and well optimized. Not only that but Ben and his team went way above my expectations and their standard support level in order to fix some mistakes in my account that were crucial. I also worked with Carlos and he was helpful as well. So what this app and the company separates from any other is their great customer service and the knowledge. I strongly recommend this team and their product to everyone and more importantly to all store owners that have a little or no knowledge about advertising methods and techniques. Truly 10-STARS team!!
Easy and user-friendly. Very useful. A must have.
We've been using this app for a while and have had a great time with it. It cuts out a huge amount of work having to create your own ads and the customer service is fantastic - I had a few questions and the developers were on it within literally an hour or so. Note that this is all on the Free version - we'll likely be looking at going Premium soon.
Great customer service and great looking banner they have created. Looking forward to seeing how well it performs :) Thanks guys
La mia prima recensione negativa su Shopify app store , abbiamo solo perso tempo con questa app e 12$ .
Hello!
Thank you for leaving us a review - this helps us improve our services. We are here to help you with any issues you might be having, please let us know!
All the best,
Clever Team
My ad campaign has been under review for about 2 months.
Very easy to setup, clear dashboard, you can link google + microsoft in the same time, metrics are very precise
I received an email that my Google Ad Words Account was up and running from Clever and I was really excited to check it out!
Upon looking at my account, I noticed my company name was not completely spelled out, it was cut off and a period mark replaced the rest. The color scheme of red was horrible since I didn't have one single item with any red in it nor did it match any of my product photos.
The ads seemed rushed, sloppy and not put together well at all.
I emailed Clever several time expressing my concern for my business name being cut off and the Ad's not looking up to par to me....no response. I reached out to the Google Ad Words Department directly and they told me they could not help me revise a campaign that another service company had started, but can walk me through starting from the beginning.
I suspended my Ad Words Account until I can figure out how to do them myself. The only reason I am giving this review 2 stars is because I know the Clever concept works.
Would I want my business be directly related to the Clever Google Ad Words Campaign...no.
Very useful tool to be honest. I was looking for an app that could help me advertise my store in a very easy way, and this worked
Hey there!
Thanks so much for the feedback - we appreciate it! :) Best of luck, if you need any assistance don't hesitate to reach out.
the Clever Team
easy walk through, still not in German.
Let's have a look how it works