CA: Google Ads Performance Max , 리뷰 3,155개
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The support is rather useless. I asked a question, but it does not get answered. Instead they write something which is irrelevant to the question I asked. Even the second mail did not get answered.
Just installed and will update further down the road. Hoping this will help us create ads to boost our sales.
Thank you for installing the app!! We hope it all went smoothly.
Please, feel free to update your review further down the road :) we just ask for a rating at the beginning for the installation process.
ust started using. this app and tells to review first! Very excited to get boost my sales and conversions
Hello, Lion City Company!
We'd love to hear an update from you once things get going. Let us know how everything works for you!
not
Hi,
We do not know exactly what you are referring to. Could you reach us by email and explain to us how we can help you? Thanks a lot.
keep getting issues with google shopping and contacting the customer service, they apparently keep working on it but issue is never solved. Also the communication is complicated as it seem I am talking every time with someone else and not my original ad manager so i have to write again and again . Original: Good help from Carlos to set up our first campaigns and clever tips on how to run them. Need to test the app on the long run but seems to be working just fine and integrates all possible kind of campaigns, including retargeting
Hi, Finerblack Jewelry owner!
Thank you for taking the time to leave us your thoughts.
I am glad that Carlos was able to assist. We would be more than happy to help you at support@cleverecommerce.com with any further questions.
All the best,
Isaiah, Account Manager
great thnkfjnlnejngeljng oejgelkgneljgejbrgejgnekjrgejgkejrglejrgnkejrbgkejrgljgnlejrgkejgelrjgnlejrngejrgnlejrgnlejrgnlejrgnlejrgnlejrgnelrjgnlejgnlerj
Hi Strange Candy Co,
Thank you for your feedback!
I've already reached out to you via email to see if there is anything specific that you would like to know or discuss.
Please let us know by email and we will do our best to provide you with the information you need.
Our goal is to ensure that all of our clients have the support and information they require in a timely and efficient manner.
We hope to hear from you soon!
Warm regards,
- Paola, Account Manager
The interface is not so fluid, I would like to see more editing capabilitiess while creating marketing campaigns.
Hello Joséphine Cosmetics!
Thank you for your feedback!
Our interface is as simple as possible in order to facilitate the process for the users. However, in the premium plan which is available for upgrading you can find a lot more editing and customization options.
Do not hesitate to contact our support team in case you need assistance.
great! ty. so far everything has worked very well. This has made centralizing my efforts very easy . thank you to the team
Hello L'Ella Jewelry,
We are so delighted to read your positive feedback!
We love hearing from our customers because it helps us to keep improving our service for you. Your Account Manager will be reaching out to you shortly to assist you with anything you might need.
Welcome aboard!
Best,
Ben, Customer Success
Struggling to get my add account linked up. Not very easy to get it going. Wish it was more user friendly!
Hi Pacifrica,
Thank you for giving us this valuable feedback!
We're very sorry to hear that you're experiencing issues during our app setup. We appreciate you bringing this to our attention.
We have already reached out to you via email to help resolve the issue asap. If you haven't already, please check your inbox (and spam folder, just in case) for our message. We would be happy to assist you with any problems you are experiencing and provide guidance to resolve them.
We take great pride in providing top-notch customer support, and we apologize for any inconvenience or frustration that this issue has caused. Please don't hesitate to reach out to us if you have any further questions or concerns.
Warm regards,
- Ben, Customer Success
Wasn’t a very quick set up, it should be a more less particular process so that people do not feel intimidated by something that may be doing this for there first time.
Hi there,
Thanks for taking the time to leave us your feedback as it helps us improve our service for future users. We have tried making set up as easy as possible in 5 easy steps so users start on the right foot. If you would like to specify your concern in depth, please reach out to us at support@cleverecommerce.com.
Warm wishes,
Isaiah, Account Manager