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Not one to post negative reviews because I try to work it out first. But after waiting for a week with no solution or even an attempt to try to understand my problem, I got a bit frustrated. For paying premium, I'd expect faster resolution time or at least updates. Ads had not been running for the whole month of April. Part of premium states that you will get account alerts if there is anything unusual. I'd say that after my ad spend dropped to zero, it should have been alerted to me. I have been so busy and it finally hit me that my ads weren't running. Long story short, I figured out the issue myself. The $49 dollars i'm paying are not justified. App in itself, isn't bad I cannot say the same about support for the price paid monthly.
Hello, Zocalo Foods
We are so sorry to hear you had this negative experience with us. We care about our customers and value your feedback as it helps us improve our services. One of our representatives will be reaching out to you to see what we can do to fix this problem!
Thanks a lot,
Clever Team
I originally had an issue with the service due to a re-branding, the ads would show the wrong URL. After talking with them they fixed my issue within a few days.
Saves a lot of time for me, great free tier.
Really stoked with how easy this was to setup. If your scared of Adwords let Rodrigo make it easy.
Simple to use and user friendly. Let's see how it works afterwards. However waiting four days is too long.
Excellent and easy to use. Look forward to getting more results with the team here. Great user interface
Hi, MDC owner!
Thanks for taking the time to leave us your feedback - we're glad to hear that you are enjoying the user interface! If you have any questions or concerns, please send us a message at support@cleverecommerce.com.
All the best,
Isaiah, Account Manager
THIS APP IS GREAT. THIS APP IS GREAT. THIS APP IS GREAT. THIS APP IS GREAT. THIS APP IS GREAT. THIS APP IS GREAT.
Hi HOWHIGH2FLY,
Thank you for leaving us a review! We're glad that you're finding our app useful and effective! We hope you continue to use our services.
Warm Regards,
Pedro, Account Manager
So far so good. I am extremely impressed with how quickly my they got my campaigns up and running. It is exactly what I was looking for. I can't believe I am getting all this for free. I will update this review in a couple of months after I start to see results and I am able to make a comparison with what I had set up myself on adwords. I have to say though, that this already looks much better than what I had done myself. I am looking forward to seeing results from the retargeting campaigns.
Excellent app to boost your sales , i highly recommend it for all shopfiy stores, looking forward to see the results
Hi there!
Thank you so much for your kind words and recommending our app to other Shopify store owners! We truly appreciate as we are here to help!
Happy selling,
Isaiah, Account Manager
I am new to this app,still learning about it's functions,but I can see that it is quite powerful.Thank you so much.
Thanks for downloading our app! We hope it can assist you in your journey and we are happy to answer any questions you might have along the way.
Great app to use for a business. it has a step by step set up to help get an online business started.
Hi Malcom,
This is great news!! We always try our best to make it as easy as possible, simplicity and guidance are key.
Best of luck with your conversions!
The Clever Team