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The app is not syncing my products. I have tried multiple times to move forward. It keeps saying my campaigns are in review. This has been an ongoing problem for a few days now.
Hi LVM LOS ANGELES,
Thank you for your feedback and the detailed information!
We apologize for the inconvenience you are experiencing and have already reached out to you via email to help resolve this issue. Please keep an eye out for our message and let us know if there's anything we can do to assist you further.
We value your feedback and are committed to providing the best experience possible.
Warm regards,
- Ben, Customer Success
Many thanks for your time this week Ben! – Amazing customer service.
You were very patient with me and our sessions were very focused.
You worked through my problems and were extermely solutions focussed...I can't revirew the app per se - need to wait and see if I get a bounce - great first impression though....
Hello there NUDE Microphones store owner,
Thank you for your kind words and for taking the time to share your experience with Clever. It was a pleasure to assist you, and I'm glad to hear that our sessions were beneficial to you.
Here at Clever Ads, we believe in being patient, solution-focused, and making sure our customers feel supported, so your feedback means a lot. As you continue to use our app and await results, please remember that we're here for you.
If you have any further questions or if any doubts arise, don't hesitate to reach out to us at support@cleverads.com. We'll be more than happy to assist you.
Thank you again for your feedback and for choosing Clever Ads!
Best regards,
Ben, Customer Succes.
Easy to set up but will have to wait and see how the ads perform before I can fully rate the app.....
Hi there Just Popped Popcorn store owner,
Thanks so much for your review! We're glad to hear that the app was easy to set up.
We hope that the ad performance will meet your expectations and that you will continue to find our app useful. If you need any assistance or support, please don't hesitate to contact us at support@cleverads.com. We will be happy to assist you.
Kind regards,
Marina, Jr. Account Manager.
i just integrate my store , seems good so far.I will update when it is start working , Thanks
I love this app, i was able to get my ads out there like i wanted. I was about to attract a lot of traffic
Thank you for your review! We are happy to hear your experience with Clever Google Ads on Shopify has been successful!
the app itself is fantastic, but your customer support needs to improve. Sure things get addressed but like 3 days after I submit a ticket.
Hi there ozonlineshopper store owner,
Thank you for taking the time to share your feedback with us!
We're glad to hear that you find our app fantastic, and we apologize if there was any delay in addressing your support ticket. We strive to provide excellent customer support, and we understand that timely responses are crucial.
If you have any further concerns or questions, please don't hesitate to reach out to us at support@cleverads.com and we'll be happy to assist you.
Best regards,
Marina, Jr. Account Manager.
Great app. Getting to know it more. It is helpful and hope it helps me generate traffic and make some good sales.
Hey there,
Thanks for the feedback!
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Hi there Zamudio V Heel store owner,
Thanks so much for taking the time to leave us a 5 star review! We’re glad you are finding our app helpful.
If you have any questions or concerns don’t hesitate to get in touch with us via email at support@cleverads.com. We will be happy to assist you.
All the best,
Marina, Jr. Account Manager
saved a lot of time creating ads one at a time just cleaning and choosing what you want and don't want and changing some of the ad copy but works pretty good
Hello My Little Wedding!
Thank you for your feedback! Our mission is to help merchants save time in order to focus on the important matters of their business!
Good app. It's helpful, easy to use and helps keep track of your ads. Budget function is very handy.