Clever: Google Ads & Shopping , 2.941 avaliações
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It worked great 6 months ago. I stopped using it and when I came back I was not able to create / edit ads.
Hi FUT Buyer!
Thanks very much for this important feedback!
We've already been in touch with you via email today and earlier last week with important updates! Please keep you eye out for an email from premium@cleverads.com which I sent you today. There you'll see our latest updates on your account and important actions we need your help with.
Together we will get your account off to the best possible start :)
We look forward to hearing from you.
Warm Regards,
- Ben, Customer Success
I did not understand why you need this application, because everything is in Google Ads, All settings are more correct and reliable to do directly through Google. This app was supposed to replace the freelancer you hired to manage your ads, but it doesn't. I'm sorry, but we're not on the same path.
Hi California Wallpaper!
Your feedback is so crucial for us because it enables us to see where we've fallen short and improve, for you. Thank you very much for this.
We've already reached out to you via email with very important updates on your account and clarifications for you to extract as much value as possible from our service.
We truly hope to hear from you soon.
Warm Regards,
- Ben, Customer Success
will edit once I really figure it out. for now Im still in testing mode so I cant really give a informative feedback.
Hi Moxie Clothing Line!
Thank you for taking the time to leave a review.
We understand that you're still in the testing phase of our app and we appreciate your patience as you familiarize yourself with its features and functionalities.
We want to assure you that we're committed to providing you with the best user experience possible. To that end, we've recently sent you an email with important updates about your account.
These updates are meant to enhance your overall experience and address any issues you might encounter during this testing phase. Please take a moment to check your inbox (and perhaps your spam folder) for our email. We believe the information within will be beneficial to you.
Thank you once again for your patience and understanding. We look forward to your informative feedback in the future.
Warm Regards,
- Ben, Customer Success
its ok still learning how to use it it seems lkike im going in circles with no sales but hopefully soon or ill have to call it quits this online store isnt as easy as portrayed and not as cheap i thought i would of made one sale by now but i havent i only been coming out the pocket for everything you wanbt to do or need cost i aquirred about 500 in bills a month not including what ads are gonna cost not fun its putting me in debt and i was sold on how easy and free it was well its not easy and its not free at all everything costs on here
Hi Everything furry!
Thank you for your detailed feedback! We're sad to read about your difficult experience with creating your online store and we'd urge you to contact Shopify support for any issues related to your online store setup/costs. You can reach them here: support@shopify.com
Regarding your account with Clever Ads, we've already reached out via email with very important information and updates! Please have a look and we hope to see your response soon.
We aim to get you back on track as soon as possible.
Warm regards,
- Ben, Customer Success
I had installed this app 2 days later and its showing pending steps so i did it. I hope i got better result.
Hi My Best Shop Owner,
Thank you for sharing your experience with us. We appreciate your feedback and want to ensure that you achieve the best results with our app.
I noticed that you mentioned some pending steps, and I'm here to assist you in completing them successfully. To provide you with the best possible support, we have already sent you an email with very important actions for you to take. Please keep an eye out for an email from support@cleverads.com from your Account Manager, Paola.
We look forward to your reply!
Warm regards,
- Paola, Digital Account Manager
good but needed support
Hi The Gir Farmer,
Thank you for your feedback!
I have contacted you to resolve the support issue. We discussed the matter regarding your account and how to resolve any issues. A friendly reminder to add the billing information and your Google Ads account so that it can start working.
Our goal is to ensure that all of our clients have the support and information they require in a timely and efficient manner.
We hope to hear from you soon!
Kind regards,
-Carlos, Account Manager
easy to use
Im still learning as i use. Will make an update review in the next week or so however since using its been okay.
To early to tell
Hi Glory To the Heroes owner!
Thanks for taking the time to left us a review!
We are committed to offer you a quality support service. To that end, we've already sent you an email to see if there's anything else we can help you with. Also, there's important information in the email we've sent you from support@cleverads.com
We're looking forward to your reply.
Best regards,
Carlos, Account Manager
I need help. Really someone who can help. If I could speak to someone when I'm not sure what I'm doing, I would feel so much better. I don't know if this app will help or not.
Hi there Earth Lover Goods!
Thanks so much for taking the time to leave us a review on our app!!
We wanted to let you know that we have already reached out to you via email, providing crucial information regarding your account.
Please don't hesitate in reaching out to us if you have any doubts or concerns, and we'll be more than happy to assist you in addressing any challenges you may be facing. We want to ensure a smooth advertising process for you!
All the best,
Paola, Account Manager.