CA: Google Ads Performance Max , 3.155 avaliações
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Read the one star reviews before you download this app. Most of the positive reviews are from people who just installed the app, and most likely the free version. The issues I had are covered by other one star reviews. I upgraded to premium so I could have an account manager, but they only responded to my emails at 3-4AM. Yesterday I received an email that said to click here if I was interested in a phone call with my account manager, I replied yes and received this as a response "Thanks a lot for contacting me, I'm so sorry but phone calls are only for our "Custom" premium clients, so in your case, you have a Premium but not custom." So I guess for $49 you don't get phone calls, and you still don't get one even if they inadvertently tell you they do. Overall a complete waste of $49.
On our Premium plan we include phone calls and hangout calls but not every day phone support
because we have a Custom Premium plan with more services and support.
This app is streamlining our marketing process. A small curve but useful once you get used to the tools.
Hello MASF Supplements store owner,
Thanks so much for leaving us a 5 star review! Feedback is always a great tool for us to keep on improving our services day by day.
We hope you’re enjoying our app! Please don’t hesitate to reach out to us at support@cleverads.com if you have any questions concerning the app or if you have any suggestions that could help us improve.
Best regards,
Marina, Jr Account Manager.
Signed up easily but that's all. I contacted them due to my ads have been pending for a week. No help only a chat box with no answers. The account says I can preview the campaigns but I have yet to see them. No support on final set up.
Hello,
Thank you for letting us know you were having some issues. One of our representatives has reached out in order to see what we can do to fix this! We tried previously to contact you this past weekend, what is the best way to reach you?
I'm a new one without experince for starting shopify, but this app setup was easy to use. Now, I'm looking for the outcome results.
Hello there Wood Would Wood store owner,
Thank you for your 5-star review and for sharing your initial experience with Clever Ads. We're thrilled to hear that you found our app easy to set up, especially as you're new to Shopify.
We're here to help you succeed, so if at any point you have questions or doubts as you await your outcome results, don't hesitate to reach out. You can email us at support@cleverads.com and we will be more than happy to assist you.
We look forward to hearing about your success with our tool and we're here to support you every step of the way.
Best regards,
Marina, Jr. Account Manager
seems easy to use and can't wait to see its functionalities to create google shopping and performance
Hi there MULTIVERSITY STORE owner,
Thank you for your feedback. We're glad to hear that you find our app easy to use and are looking forward to exploring its functionalities for Google Shopping and performance tracking. We've worked hard to create an intuitive and effective tool, and we're excited for you to experience all it has to offer.
As you delve deeper into the app's features, please remember that we're here to assist you. If you have any doubts or questions, don't hesitate to email us at support@cleverads.com. We're always ready to help you make the most of our app.
Best ,
Marina, Jr. Account Manager.
Awesome app not started yet but hopefully will help me raise my store to better results !
I just started to use this App. It looks awesome, but I want to see resoults first
I used this APP To cut down on the time spent on GOOGLE ADS, and it worked... So far an easy set up and clear future projections. I would give this app ago, if you wanna enter the Google ad arena.
Hi,
We are very glad to hear that our app is helping you save some time!
Great experience and very user friendly highly recommend if you are new to google ads. With its powerful targeting capabilities, flexible ad formats, and detailed analytics, it's a valuable tool for reaching potential customers online.
Hello The Rustic Lakehouse store owner,
Thank you for taking the time to leave a review of our app on Shopify.
We're delighted to hear that you had a great experience using our app and found it to be very user-friendly. We're glad to know that you found our app valuable, especially with its powerful targeting capabilities, flexible ad formats, and detailed analytics.
If you have any further questions or need assistance while using our app, please don't hesitate to reach out to our support team at support@cleverads.com.
Best regards,
Marina, Jr. Account Manager
They ask a review at the beginning. I can only say that to start with the app is easy. Let's see with next steps. Thanks
Hi Une Licorne!
Thank so much for your nice review! If you have any questions, please do not hesitate to contact us at support@cleverecommerce.com, we will be happy to help you.
Happy selling,
Carlos González
Junior Account Manager