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I only start use and not know how the work.
After when I see how work apps I can tell more about
to apps is frendly or not
Thank you for the review! We look forward to working with you and helping you along the way!
Tool ist einfach zu nutzen, allerdings fehlt mit die richtige Spracheinstellung. Wir arbeiten für die Schweiz und benötigen die Deutsche Unterstützung
Hello Ohne Limit store owner,
Thank you so much for taking the time to leave feedback on our app!
I have already reached out to you via email regarding your the issue you're pointing at. We are sorry to hear about it but happy that we were able to assist you in resolving the misunderstanding.
If there’s anything else you’d like to suggest you can contact us at support@cleverads.com and we’d be happy to help you. Hope to hear back from you soon.
Warm regards,
Marina, Jr. Account Manager
So far it is far too complicated and we are thinking of disconnecting from the app. We would want more guidance.
Hi there,
We apologize for any inconvenience you may have experienced while using our app. Your feedback is valuable to us, and we are committed to providing a user-friendly experience for all our clients.
We wanted to let you know that we have already reached out to you via email, providing crucial information regarding your account.
Please feel free to reach out to our customer support team via email. We will be more than happy to assist you with any questions or issues you may have.
Thank you for your patience and understanding.
Best regards,
Carlos, Account Manager
This app is very confusing to use and I can't link or finish setting up my merchant account. I think it would be great if it was a little more user friendly.
To use the trial, you have to review the app. Hence the reason they have so many reviews.
Hi Waxhaw Beads,
First of all I would like to thank you for taking the time to give us your feedback.
We are sorry for the misunderstanding, as leaving a review is not mandatory to use our app.
Please feel free to contact us at support@cleverads.com with any questions you may have, we will be happy to assist you.
Best regards,
Carlos González, Account Manager
aparentemente bom mas nao conecta nas contas
Hi Fashion Flare!
We appreciate your feedback, thank you for leaving this for us.
We've already reached out to you by email to solve this issue and we hope that you'll respond soon. We're committed to setting up your account as soon as possible and we've offered you some freebies in our email :)
Looking forward to hearing from you and getting you ready for success on Google and Microsoft Ads.
Warm regards,
- Ben, Customer Success
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Leaving the review to skip the line. Still waiting for Ad to be created. Will be back to update rating once Ads get published
EDITED: I had some initial problems which is why I am giving it 3 stars. I originally gave it 1 star. I may increase it again, once everything is really going.
My initial set up was screwy in part because there was an issue with the SSL certs for my domain. As a hands-on person, I found the app to be frustrating because I couldn't make the bulk modifications to correct the issue that Google Adwords indicated was cause to reject all of my ads.
I've increased the rating because after my initial review, the support folks for Clever Adwords contacted me and have bent over backwards to explain how what is going on and offer advice. It's sometimes hard to give up control, but I'm willing to try it out. :)