CA: Google Ads Performance Max , 3,155 รีวิว
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The customer support is non existent, they are not bothered how the campaigns are performing.
Have emailed them several times but did not hear any response whatsoever. There are so many recommendations on my google ads account by Clever has not acted on any of them.
Please at least respond to emails.
Hi MOM & YOU Clothing shop owner!
Firstly, I would like to extend our deepest apologies for any inconvenience you may have experienced. We pride ourselves on our customer support and the high standards we set, and it appears we have not met those expectations in your case.
I want to assure you that your feedback is extremely important to us and we take it very seriously. We are here to support you and your campaigns, and it's disheartening to hear that you felt this was not the case.
It appears there may have been a misunderstanding, as our records show that we have reached out to you via email with important updates on your account several times. I wonder if perhaps these emails may have ended up in your spam or junk folder, as sometimes automated emails can mistakenly be filtered there. I would kindly suggest checking these folders, and if you still can't find our emails, please let us know.
We value your business and are committed to ensuring your satisfaction. Please feel free to directly contact me if you need any further assistance, clarification or any other information. We are here to assist you and make your experience with us better.
Warm Regards,
- Ben, Customer Success
Bien, crea campañas de una manera mas sencilla y rápida, recomendable para los principiantes en marketing
Hola dueño de la tienda online BestSellerWebShop,
Muchas gracias por su reseña de 5 estrellas! Nos alegra mucho saber que nuestra aplicación le ha permitido crear campañas de manera sencilla y rápida, y que la recomendaría a los principiantes en marketing.
Recuerde, si tiene alguna duda o pregunta, no dude en ponerse en contacto con nosotros a través de support@cleverads.com. Estaremos encantados de asistirle en todo lo que podamos para asegurar el buen funcionamiento de sus campañas.
Saludos,
Marina, Jr. Account Manager.
Bit misleading with prices but good experience overall.
Would use again in the future if it seems to make a difference in our targeted goals.
Hello there TWIN RAVEN CO store owner,
Thank you for your honest feedback on our app. We apologize if you found the pricing a bit misleading, and we appreciate the overall positive experience you've had. Your satisfaction is important to us, and we will take your feedback into consideration for future improvements.
If you have any questions or need assistance, please don't hesitate to contact us at support@cleverads.com. We're always here to help!
Best regards,
Marina, Jr. Account Manager.
seems easy to use and can't wait to see its functionalities to create google shopping and performance
Hi there MULTIVERSITY STORE owner,
Thank you for your feedback. We're glad to hear that you find our app easy to use and are looking forward to exploring its functionalities for Google Shopping and performance tracking. We've worked hard to create an intuitive and effective tool, and we're excited for you to experience all it has to offer.
As you delve deeper into the app's features, please remember that we're here to assist you. If you have any doubts or questions, don't hesitate to email us at support@cleverads.com. We're always ready to help you make the most of our app.
Best ,
Marina, Jr. Account Manager.
A must have to sell!
this app is a must have
nice work
Google Shopping and Analytics are fantastic tools for businesses. They streamline workloads and provide valuable insights. A must-have combo
Hello there DecorativeHarmony store owner,
Thank you for your positive review and endorsement of our app! We're delighted to hear that you find the combination of Google Shopping and Analytics to be a valuable asset for your business.
If you have any questions or need assistance, please don't hesitate to reach out to us at support@cleverads.com. We're always here to help and ensure you continue to get the most out of our app.
Warm regards,
Marina, Jr. Account Manager.
very good zealguy.store, very good shopping ads for all online shop
Really Helpful with bulk ads, couldn't recommend more, wish they added more ads tho, like facebook or pinterest
Hi there Brandeal store owner,
Thank you for your positive review and for recommending our app. We're glad to hear you've found it helpful for managing bulk ads, as we strive to make the experience as efficient as possible.
We appreciate your suggestion to add more ad platforms such as Facebook and Pinterest. Your feedback is invaluable to us as we continuously work on improving and expanding our services to better meet our users' needs.
In the meantime, if you have any doubts or need further assistance, don't hesitate to reach out to us at support@cleverads.com. We're here to help and ensure you get the most out of our app.
Thank you once again for your feedback. We look forward to serving you better in the future.
Best regards,
Marina, Jr. Account Manager