CA: Google Ads Performance Max

Hello there ninetyunion store owner,

Thank you for your kind words and positive 5 star review. We're thrilled to know that you're enjoying using our app.

If you ever find yourself with any doubts or need further assistance, please feel free to reach out to us at support@cleverads.com. We're always here and happy to assist you.

Best Regards,
Marina, Jr. Account Manager

Hi there ALAVYA HOME store owner,

We apologize for any difficulty you may have experienced while using our services. We understand the importance of a smooth and efficient process and we regret that we have not met your expectations.

We would like to assist you in any way we can to resolve any issues you may be facing. Could you please reach out to our customer support team at support@cleverads.com ? Our team will be more than happy to help you navigate through any complicated features and ensure that your experience with our service is as positive as possible.

Thank you for your feedback and we hope to have the opportunity to serve you better in the future.

All the best,
Marina, Jr Account Manager.

Hi there TwoDollars,

Thank you for taking the time to provide us with your feedback on our app.

We're glad to hear that you find it easy to use. We apologize for any inconvenience you may have experienced with the app's ad category feature.

We appreciate your support and if you have any other suggestions or concerns, please feel free to let us know by contacting us at support@cleverads.com.

Best regards,
Marina, Jr. Account Manager

Hi, Amani Air! Thanks for your feedback. I'm not quite sure why the app store didn't let you choose how many stars you want to leave, but you can definitely update this review as you see fit.

With regards to your tech issue, I have sent you an email from support@cleverecommerce.com so we can work out a solution. Please check your spam folder as well just in case.

I'd also like to say that I'm sorry for the inconvenience this has caused you. I look forward to hearing from you soon.

-Nikki, Junior Account Manager

Hello Does this look good clothing store owner,

Thank you for taking the time to leave us a 5 star review!

We are delighted to know that you are finding our app an efficient tool; we’re also glad to learn that the set up process and linking your accounts were easy and self explanatory steps for you.

If in the future you have any questions or concerns please feel free to contact us at support@cleverads.com and we will be happy to help you out.

Kind regards,
Marina, Jr. Account Manager.

Hello there,

Thank you for leaving us your feedback and we are sorry to see you had this issue come up! Our records show you have been in contact with our support center about this and one of our representatives has also reached out to see how we can help.

Best,
The Clever Team

Hi Cupoclick,

If you reach out to us through Zendesk or directly to your account manager we can forward the issue to tech support and get this resolved.

Thanks!
Clever Team