CA: Google Ads Performance Max , 3,155 条评论

JUNK app. Doesn't work.
I had it for 2 years and wasted money. It used to be free, it was "upgraded"" to 29usd per month to do nothing. I didn't even know I was paying.
Ripped me off.
Today I've tried to use it and nothing worked.
Unable to see any meaningful statistics. Stiill connected to UA3, dead analitycs. Never opened it, never knew I was paying. Stay away from them. They do nothing more than Google or Bing. Actually they do less.
I've reinstalled to leave a review.

The app and service are terrible. I have the premium package with "supposedly" a dedicated account manager, but there has been no management for over two years now. Google charged me for generic campaigns that were not customized or updated. The campaigns showed sold-out products and ignored 80% of our current products. When I spoke to the account manager, he didn't even know he managed our account. I requested a refund for the past two years, but despite promises, nothing has been resolved. The account manager blamed the merchant team and refused to set up a call. He canceled appointments and muted himself during a call. New campaigns were ineffective, so I deactivated them and have now decided to cancel my subscription. I still haven't received a refund.

The app not work,
Sent message to support, no replay

I sign up for a 14-day trial through the 50% discount, wanting to put it on a different credit card. There was no option to put it on a different card, so I am trying to cancel. I can't cancel as there is no option anywhere to do so, and they are stating I will be charged the full $135.00 in 14 days rather than the 50% discount $67.50 stated when I signed up. Will edit my review if this is rectified.

Can't work without review

NO, I SIGNED UP FOR A TRIAL AND IT STILL COSTS MONEY

Not one to post negative reviews because I try to work it out first. But after waiting for a week with no solution or even an attempt to try to understand my problem, I got a bit frustrated. For paying premium, I'd expect faster resolution time or at least updates. Ads had not been running for the whole month of April. Part of premium states that you will get account alerts if there is anything unusual. I'd say that after my ad spend dropped to zero, it should have been alerted to me. I have been so busy and it finally hit me that my ads weren't running. Long story short, I figured out the issue myself. The $49 dollars i'm paying are not justified. App in itself, isn't bad I cannot say the same about support for the price paid monthly.

This app has terrible customer service. Its almost non responsive.

I would like to change my google account from 903-110-3719 to 486-082-4564.

I have sent several request, you already have access to the new account. I dont understand what's taking so long to change.

I would recommend shopify take this app down until they can fix this issues.

no results at all. I have been paying and I still don't see results. no results at all. I have been paying and I still don't see results.

Dont know what I'm wasting money for... After a while when I check back my Google Ads account, feel disappointed...