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I have updated my comment (from 1star to 3star) after getting some help from the App Owner. I received support and some free premium duration, which I didn't prefer to use.
The app didn't work for me, but hope someone benefits.
---old review is below---
It didn't work for me. After testing and adjusting the ad settings no additional click or conversion occurred.
I was able to reach someone who helped me little, but the output was not good.
It might work for someone but I don't think it worths any investment.
ps: Customer service: 0/100
ps2: Despite giving me extra free trial, they charged me way before its deadline
Hi Studiomoien!
We appreciate this feedback and the time you've taken to give it — thank you.
We're very disappointed to read about your experience, as we've been working hard to get you the results you're looking for. To that end, we've reached out by email to demonstrate a few things that are important for your account. Also, we've sent important action items for you, based on your specific requests to us.
We truly hope to hear from you soon and remedy this situation.
Warm regards,
- Ben, Customer Success
Great App!! Technically ...
Need to improve Costumer services specially in the beginning of the Account plan!
Thank you for your feedback Lux Nightwear, we will work harder and improve it!
I am just starting this App it is Sad that Review is needed in advance before even starting the process
Hi!
We typically ask users to provide feedback on how the installation process went, then update with how the app is working later on. Please let us know!!
not understanding how to connect things if i could get some help with that i think this could be a great app
Hi Babies Escape in Style store owner,
Thank you for your review. We appreciate your feedback and would like to apologize if our app wasn't clear on how to use our features. We've tried reaching out to you via email. We would really appreciate it if you could provide us some additional feedback regarding this issue and possibly see if we can work something out for you.
Warm regards,
Abby, Account Manager
Not sure yet if this is going to work for me, but will be testing it. If possible will write an update for it
Thanks a lot for trusting us. Looking forward to your review after using our app.
I was asked to review this immediately after the install. What do you expect me to say? I care about getting sales and cannot comment of the effectiveness of the application.
Thanks for the review. We would like to let you know that you have the ability to edit your review after you have used our product. Nonetheless, we hope our app serves you well.
worst experience for linking accouns good luck and have fun, i recommend support chats etc but good luck
Hi My Paw Buddy Co,
Thank you for sharing your experience with us.
We apologize for any inconvenience you experienced while trying to link your accounts. We take all feedback seriously and will use your comments to help improve this process, specifically.
Your experience is what matters most to us and to that end, we have already reached out to you via email today (your Account Manager Paola, and I) with solutions, updates and more guidance. Keep an eye out for an email from Premium@cleverads.com — we hope to see your reply soon!
We are here to help and want to ensure that you have a positive experience with our platform.
Warm regards,
- Ben, Customer Success
Hopefully you can ad a feature after you’ve made us a sale, this would encourage lots of small businesses
Hi LCo store owner!
Thank you for taking the time to provide your feedback. We are committed to giving you the full 5-star experience, and sometimes that means we should make improvements.
We would love to hear more about your experience, and what is the particular feature you're looking for but not finding! Please keep an eye out for our email to you and don't hesitate to reach out if there is anything else you would like to share.
Best,
- Ben, Customer Success
I really waiting for the results, and sure I will provide you with my review of the app. how you ask me about the program before I even start with you?
Hi, Family Business (AESC). Thanks for your review! We ask for feedback from the start to know how your setup process was like. You can always update your review anytime. We'd love to know how we can improve your experience with our app. Please don't hesitate to contact us at support@cleverecommerce.com.
-Nikki, Junior Account Manager
no es sencilla de usar, tiene errores
Hola Crea+,
Realmente apreciamos tu comentario, es la mejor forma que tenemos para mejorar.
Nos hemos puesto en contacto contigo vía email para ayudarte con los problemas o dudas acerca de tu cuenta Clever Ads. Es un placer servirte.
Un cordial saludo,
- Alvaro, Atención al cliente