Overall rating
4.5
Counts per rating level
  • 68% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and precise targeting options. It's praised for boosting sales through features like Shopping Ad and dynamic remarketing. The app provides comprehensive performance insights and automation capabilities, saving time on keyword optimization and ad targeting. The customer support, especially Benjamin Grimes, is commended for exceptional assistance. It's particularly useful for those unfamiliar with Google ads/shopping, streamlining campaign optimization, bid management, and performance tracking.

December 21, 2018

Installed 12/5/18.
As of today, 12/21/18, the app still has this message:

Your Google Ads campaigns are now under construction
Please be patient, we do great things

I have sent an email (12/7) and chat message (12/9) with no response to either.

Bandana Fever Customs
United States
15 days using the app
March 16, 2018

Horrible customer services, I have emailed them 5 times and still do not have any adds running. I realize this is a free services but I certainly wouldn't pay for your services with the experience I have had. If you use them I would watch your account.

Navigationforboats
United States
15 days using the app
December 2, 2019

I used the same budget that I do with the regular Google Shopping app which gives me over 4,000 clicks a week. With this app, I got 8 clicks in 14 days. No thanks.

The Regal Phoenix
United States
15 days using the app
February 7, 2019

WATCH OUT: They are creating advertisement for their own products and use your ad budget for it. We have contacted them with proofs and they are not answering since weeks! Do not download this app.

VON DÖRNBERG - MUNICH
Germany
14 days using the app
Clever Ads replied June 6, 2019

Hello,

We're sorry for any confusion and we contacted you as soon as you made the review. We do not have any store ourself as we are a software company so we could not advertise our product. There must have been a misunderstanding and we sent you an email with all the information. Please contact us if you want to shed more light about the issue and solve anything else needed to be solved. Sorry again for any confusion and thank you!

August 3, 2016

Installed the app and it said that my campaign would take 2 days to review. I waited over a week for my ads to be reviewed and created. I reached out and they said that their team was on vacation. They apologized and said it would be done later that day or tomorrow. Several days pass and I have to reach back out to find out whats going on. I specified an ad spend of $20 per day but within only a few hours after my ads went live on Google my bill had reached $104.51. CleverPPC had put $30 per day ad spend on every keyword. If I had not noticed this the bill would easily have gone into the hundreds as we track many keywords. I would not recommend this app!

Yourturnkeystore 198
United States
13 days using the app
Edited May 3, 2018

Installation was really quick, less than 24 hours to set up and my web visitors quadrupled, however, the quality of the traffic as well as the ad creative was very poor, therefore there was a lot of wasted budget. Hardly any conversions from the increase in traffic. Customer service was poor. I took up the premium option to have access to an account manager. They sent me an email (probably automated) i emailed them a couple of times to ask some questions and never heard back. even the message chat service was poor. I would not recommend.

Emporiumofnatural
Australia
13 days using the app
September 19, 2021

All traffic is definitely coming from a click farm, I can see that all clicks are from a single region . Google Analytics is telling me that this is 'Direct Traffic' - meaning it's coming from individuals directly typing my site name, or a bot is reopening site saved in their bookmarks. I downloaded this app in hopes of getting help with ad optimization. Instead this app is creating bad traffic and throwing off any additional ad effort that I am making. Worst of all, even though I deleted the app, and removed code, I'm still receiving bad traffic. I've even written to them to end my subscription, and never gotten a response (for months). I'd recommend all users to stay away from this scam of a site.

Lylah's
United States
12 days using the app
Clever Ads replied September 23, 2021

Hi Lylah's

I hope everything is going well for you.

First of all I would like to clarify that we do not work with click farms in any case.
On the other hand we only deal with "Paid Traffic", not "Direct Traffic" as you mention in the review, also you stopped receiving traffic with our app when your campaigns were paused.

Finally, we have never received an email from you requesting support from us. We have only received a message from you via chat to which we replied but we did not get a response, so we could not help you with the problem you were having.

I hope this has shed some light on the problem you mentioned.

If you have any other questions or suggestions, we will be happy to help you.

Best regards,

Carlos González
Account Manager

Edited October 14, 2019

UPDATE ON 14-10-2019

These piece of shits of David and Carlos are creating campaigns NOW WITHOUT OUR PERMISSION in my Adwords account after a week I've uninstalled the app!!

---

This app SUCKS, worst I have used in Shopify since 2016. It doesn't do anything and just says they are still taking time to create their ads after 2 weeks.

Customer support took over a week to reply and just told me to change my product names and search the keywords myself.... If I'm searching the keywords I'm creating the ads so this bs is worthless.

Not recommended at ALL.

App and support sucks

FirmSkin
Portugal
11 days using the app
Edited September 13, 2019

It looks promising... need to go through the ads that they created one by one to check if everything is okay. Just be careful with when they will start your ads. I just got surprised and in like 15 minutes 15 ads went on, got charged like 20 dollars without any email from the team. Thanks to the notification on my phone that shows me 15 ads! They just activated all of them. And I had to pause them because 15 x 10 dollars a day is 150 USD times 30 days in a month is a lot of money!

Update: Also, to get an email with a message that I need to be 'more connected to the reality' from a Senior Account Manager David Menutti because instead of 20 USD I wrote 60 USD in my first review is a bit of a slap in the face for your client.

Thanks for your work guys I appreciate your time, but I think I'm gonna work with a person like this who attitude is not right.

14/09/2019 It's not about the money now but your worker language... that's all guys. Shame that those words came from someone who has a senior position.

MAYL Wear
Hong Kong SAR
11 days using the app
Clever Ads replied September 13, 2019

We are sorry for the misunderstanding. We sent you a confirmation email when we uploaded the campaigns. As we told you on a previous email, that expends did not come from the campaigns we created. Please note that the maximum daily spend will not exceed the budget you set on the App on a 30-day average.

November 26, 2017

Thank you for throwing my money.
Generated ugly ads and not relevant AT ALL!

Gosh Badass Club
France
11 days using the app