Reviews (3,172)

Overall rating
4.5
Counts per rating level
  • 68% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
February 7, 2019

WATCH OUT: They are creating advertisement for their own products and use your ad budget for it. We have contacted them with proofs and they are not answering since weeks! Do not download this app.

VON DÖRNBERG - MUNICH
Germany
14 days using the app
Clever Ads replied June 6, 2019

Hello,

We're sorry for any confusion and we contacted you as soon as you made the review. We do not have any store ourself as we are a software company so we could not advertise our product. There must have been a misunderstanding and we sent you an email with all the information. Please contact us if you want to shed more light about the issue and solve anything else needed to be solved. Sorry again for any confusion and thank you!

December 26, 2019

Its nice but still need some more information. But Google is always very handy and is the biggest searching site in the world

Sofizara
Bosnia & Herzegovina
14 days using the app
Clever Ads replied January 13, 2020

Thank you for the review and downloading our app! If you have any further questions or concerns with the platform, please feel free to contact us at support@cleverecommerce.com.

April 14, 2021

Its too soon to be sure about this app.
The interface looks great. I will write detail review when I use it more time

anelia.gr
Greece
6 days using the app
Clever Ads replied April 21, 2021

Thanks for your review! You can definitely update it at any time. I'm sure potential customers would love to know how our app has helped you. We'd also love to know what we can do to make your experience better. If you have any questions or suggestions regarding our app, please feel free to contact us at support@cleverecommerce.com.

-Nikki, Junior Account Manager

August 9, 2019

I hope it will work. and , I just trying the free version for now. thank you for the support!I hope that I have sales.

Mia,Bob and friends
United States
About 16 hours using the app
Clever Ads replied August 9, 2019

Thank you for the review! We are excited to work with you and develop successful campaigns! We hope to get updated feedback from you as you continue to use the app.

Edited September 23, 2019

i have just signed up and by a mile this has been the best experience on any Shopify app thus far. I may come back to give 5 stars if this App actually creates Campaigns that drives growth, Even a small one.

African Accessory
United Kingdom
6 days using the app
Clever Ads replied September 23, 2019

Hello African Accessory!
Thank you for your feedback! We are happy to know that you have a good experience with our app!

Edited December 26, 2022

good app very easy to use

EL HEFE CAFE
United States
About 15 hours using the app
Edited March 9, 2023

It is easy to set up and use I like to thank them for the easy understanding of this app as most are highly complicated.

AMAFIA
United States
13 days using the app
Clever Ads replied March 12, 2023

Hi AMAFIA!

Thank you so much for your positive feedback! We love hearing from our clients and we're so happy to know that our app has made this complicated process easy for you!

We've taken an even closer look at your account and have already sent you an email with very important actions for you to take. Please keep an eye out for an email from premium@cleverads.com.

We look forward to your reply!

Warm regards,
- Ben, Customer Success

October 7, 2021

It can be confusing set up, too many accounts to link to use the website. I am not sure why I am forced to write a review before I even set up my account and see results from it..

Cay's Creative Designs
United States
13 days using the app
Clever Ads replied October 14, 2021

Hi Cay's Creative Designs owner,

Thank you very much for taking the time to leave us your thoughts as use customer feedback to better our services at Clever.

I would like to note that customers are not forced to leave a review as doing so would go against our status as a Shopify Partner. If you still have lingering questions, please do not hesitate to reach out to us at support@cleverecommerce.com as we'd be more than happy to help.

Warm regards,
Isaiah, Account Manager

August 3, 2016

Installed the app and it said that my campaign would take 2 days to review. I waited over a week for my ads to be reviewed and created. I reached out and they said that their team was on vacation. They apologized and said it would be done later that day or tomorrow. Several days pass and I have to reach back out to find out whats going on. I specified an ad spend of $20 per day but within only a few hours after my ads went live on Google my bill had reached $104.51. CleverPPC had put $30 per day ad spend on every keyword. If I had not noticed this the bill would easily have gone into the hundreds as we track many keywords. I would not recommend this app!

Yourturnkeystore 198
United States
13 days using the app
Edited May 3, 2018

Installation was really quick, less than 24 hours to set up and my web visitors quadrupled, however, the quality of the traffic as well as the ad creative was very poor, therefore there was a lot of wasted budget. Hardly any conversions from the increase in traffic. Customer service was poor. I took up the premium option to have access to an account manager. They sent me an email (probably automated) i emailed them a couple of times to ask some questions and never heard back. even the message chat service was poor. I would not recommend.

Emporiumofnatural
Australia
13 days using the app