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I like it, its a simple application, its user friendly, and you can create advertisements really easily.
Worst ads quality ever seen, yet automated, in that they were activated without warning right away. 4 days of waiting to get access (BCFM = 4), with no reason at all (we are working on it, the claim was). The alarming fact was that there was a mystery manager account attached to our own with ownership rights! When asked to downgrade their access rights so we add our own MCC nobody had a clue what was that (I assumed it was theirs, how else they would "manage"). And it was only then that they "realized" that they didn't have access (but you were supposed to be working on it?!?!). When I eventually removed the mystery account and added them, the platform opened. And It was the moment I was faced with the worst setup, creative etc ever. And Activated! They were kind enough to even create ads for our free postcards (we sell Jewellery). Not a chance to work by starting from scratch as everything worth the effort was paywalled. The most notable moment is when the platform opened (thanks to my intervention) and right before I entered to see the ugly truth, the support person sent me this. https://i.imgur.com/KKZJaqI.png "Also, if it is not too much to ask, can I ask a little favor?
Could you take 60 right now to go to https://appsshopify.com/cleverppc?±mQdaEshQUäReuiewListingMQdal
and share your happy experience with Clever ecommerce and our services?And on a personal note, if you could mention that I helped you, it would be great." exhibit A: https://i.imgur.com/KKZJaqI.png Essentially, one can infer whether the rest of the reviews have been gamed or not. Update: In response to the vendor's comment, and specifically the part: Additionally, I would like to mention that our ads are generated by our advanced software; however, they were double checked with our Account Management staff and OK’d as they contained high-quality keywords related to your products. I would like to present 3 samples https://i.imgur.com/ruO8DTy.png
https://i.imgur.com/ZnUqQMW.png
https://i.imgur.com/tbUo0lI.png The above were produced by your tech and checked out by your high ranking exec... God forbid
Hi Pico The Store owner,
We appreciate you taking the time to leave us your feedback as it helps improve our services for future users.
We apologize for this inconvenience due to the linking issues that took place during the installation process. However, once you reached out to us, we quickly sent you an invitation to relink your Google Ads account which was successful.
Additionally, I would like to mention that our ads are generated by our advanced software; however, they were double checked with our Account Management staff and OK’d as they contained high-quality keywords related to your products. I apologize if the quality did not meet your expectations.
Again, I apologize for any inconvenience this may have caused you as customer satisfaction is our utmost priority at Clever.
If you have any lingering questions, please feel free to reach out to us at support@cleverecommerce.com.
All the best,
Isaiah, Account Manager
--------------------------------
December 1, 2021 (In response to your review update)
Hi again,
Thank you for updating your review.
The screenshots that you provided contain the completely free Display ads that Clever created for you. We kindly remind you that you obtained said ads at absolutely no cost to you. Additionally, if customers desire to have more personalized ads, they can opt for our Premium plan so one of our experts can created custom-tailored banners for their Google Ads campaigns.
Again, we thank you for providing you this feedback as it helps us advance our software for future users.
We wish you nothing but the best on your ecommerce journey.
Warm regards,
Isaiah, Account Manager
It wasn't made clear that the app or developer/company of app would automatically build and place ads without our permission and/or approvals. Not to mention the ads were totally off-brand (see the poor choice of typography). Add to that the ads that were placed appear to have been completely ineffective. Strongly advise not using this app.
We are sorry you feel that way about our app. Please note that when you download the app, there is a checkbox which authorizes us to create and upload the campaigns we create to your Adwords account. Also, we sent you a confirmation email when we uploaded the campaigns and we have acknowledged of you reading it. Regarding the off-brand ad design, we have a banner customizer tool available under our Premium Plan.
Wasted my money. Sent bounce rate really high. Not a single sale as a result. Will be looking for alternatives..
After almost 2 week, my campaign is still under construction. They need to automate more.
it looks like it works. we think that its working but we can't see the banners, its too soon to tell
Thank you. Very useful having this app linked into shopify so everything is in one please :D Thank you!
We’re very glad to hear that we could help out! We strive for customer satisfaction and it is a payoff to hear this from you.
I'm still learning how to use it, but it seems like a "plain english" version of Google Ads which is good, since I've always thought Google Ads was seriously complicated. I'm not sure where you can add pictures to ads, but we'll see how it goes. Update - reduced from 5 to 2 stars. I have a pretty customer-centric web site and when I market directly to people, I get pretty good sales. I do not want to waste a lot of money on ads that clearly don't work. Clever tells you to enter certain phrases and sentences, almost like MAD LIBS. They take these and mix them up and jumble them into a variety of ads so they don't really make any grammatical sense on a Google ad when you put certain phrases together. I'd rather go directly into Google Adwords and craft them myself.
Hi Ferocious Beard Company,
Thank you for your feedback. Your experience with our service is extremely important to us and we take this very seriously.
We have already reached out to you via email with updates on your account and we have requested some information from your end.
We hope to hear back from you soon and help you reach success as soon as possible!
Warm regards,
Ben, Customer Success
I was so excited about this app only for the ads to run for 1 day and then stop. Every time I contacted Support, they kept saying my ads are running when in fact they were not. I really wished this could have worked for me, but it just doesn't.
Thank you for the feedback. We are sorry for the misunderstanding with the support team and we will contact as soon as possible to find a solution! We want your experience with our app to be successful and effortless.
i set my ads to run in the USA, the ad ran world wide. I set the ad to target women (we sell cosmetics)... my ads ran in Russia and Turkey, and when the users got to my site they searched for porn and sex toys.
No thanks.