Reviews (3,172)
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Péssimo aplicativo, me cobrou quase 400 reais de marketing em menos de 7 dias, não tive nenhuma venda somente visitas indesejadas de indianos e outros países distante, sendo que só vendo para o Brasil. Não instale não é de graça como falam. Tem cobranças abusivas e absurdas
Hi,
We are sorry to hear about your disappointment. As we have told you by email, the only campaign that generated any cost was the display campaign and all the traffic was coming from Brazil. With our campaign, you only spend $183, a cost that is under your daily budget. However, we would like to help you with this issue. Please contact us to schedule a call.
The best ad app out there i was an easy setup for me. Works perfect with Shopify i hope the ads are also good.
Hi there Cadstarters store owner,
Thank you for your positive review of our app. We're glad to hear that you found it easy to set up and that it works perfectly with Shopify. We hope that you're
enjoying using our app.
If you have any doubts or questions about your ads or any other aspect of our app, please don't hesitate to contact us at support@cleverads.com. We will be happy to assist you.
Best regards,
Marina, Jr. Account Manager.
Alles top, bin schon gespannt auf die ersten Ergebnisse!
Super! Wird alles gut erklärt und der Aufbau auch, wird einem echt alles erleichtert. Kann ich nur weiterempfehlen.
Hi there Nomera-Shop owner,
Thank you so much for your review, we're glad to hear that you found our app helpful and easy to use.
If you ever have any doubts or questions, don't hesitate to reach out to us at support@cleverads.com and we'll be happy to assist you. Thanks for recommending us!
Best regards,
Marina, Jr. Account Manager
I just started using the app will report when there is something to report.
We look forward to hearing back from you on your experience!
Very easy to set up the campaign but the ad itself did not reflect the products at all. Still needs some works for the free version. I'm guessing if you use the paid version it could be worth it.
Just got started but it looks great. Setup interface could use some work. On Edge and IE its hard to click on text entry boxes and a some boxes aligned offscreen
aparentemente bom mas nao conecta nas contas
Hi Fashion Flare!
We appreciate your feedback, thank you for leaving this for us.
We've already reached out to you by email to solve this issue and we hope that you'll respond soon. We're committed to setting up your account as soon as possible and we've offered you some freebies in our email :)
Looking forward to hearing from you and getting you ready for success on Google and Microsoft Ads.
Warm regards,
- Ben, Customer Success
Perfekt, måske den kommer til at virker er ikke helt nem at sætte op, men tænker at det lykkes men nået god vilje
Hi Lifestylesport !
Thanks for taking the time to give us this feedback!
We are committed to bringing qualified traffic to your store. To that end, we've already sent you an email to see if there's anything else we can help you with. Also, there's important information in the email we've sent you from premium@cleverads.com
We're looking forward to your reply.
Warm regards,
Marta, Account Manager
The customer support is non existent, they are not bothered how the campaigns are performing.
Have emailed them several times but did not hear any response whatsoever. There are so many recommendations on my google ads account by Clever has not acted on any of them.
Please at least respond to emails.
Hi MOM & YOU Clothing shop owner!
Firstly, I would like to extend our deepest apologies for any inconvenience you may have experienced. We pride ourselves on our customer support and the high standards we set, and it appears we have not met those expectations in your case.
I want to assure you that your feedback is extremely important to us and we take it very seriously. We are here to support you and your campaigns, and it's disheartening to hear that you felt this was not the case.
It appears there may have been a misunderstanding, as our records show that we have reached out to you via email with important updates on your account several times. I wonder if perhaps these emails may have ended up in your spam or junk folder, as sometimes automated emails can mistakenly be filtered there. I would kindly suggest checking these folders, and if you still can't find our emails, please let us know.
We value your business and are committed to ensuring your satisfaction. Please feel free to directly contact me if you need any further assistance, clarification or any other information. We are here to assist you and make your experience with us better.
Warm Regards,
- Ben, Customer Success