Reviews (3,172)
Refine
-
By rating
Everything great! Keep up the good work. will recommend it to all users.
Easy usage. yes, a plus....
Hi Reflections - Online Furniture store owner,
Thank you so much for taking the time to leave us a 5 star review. Feedback is always appreciated and very helpful for our improvement.
We are excited to know that you are finding our app useful and efficient; we’re glad you would recommend us to other Shopify users!
Please feel free to reach us out via email to support@cleverads.com with any concerns or suggestions you may have.
Best regards,
Marina, Jr. Account Manager.
It's pretty easy to set up, but I am having issues with one thing, and I cannot figure out where to find information . . . the "chat" feature doesn't allow chatting.
Hello there Maggie Mae's Boutique and Custom Printing store owner,
Thank you very much for taking the time to post a review.
We have sent you an email with more information about the issue you mention in your review.
We are available via email at support@cleverads.com with any questions or suggestions that may follow.
Once again, thank you for trusting Clever Ads services.
Best regards,
Carlos González, Account Manager
Its user friendly and navigation as well . I highly recommend for business growth and marketing. It was easy to start out.
Hi Lovely Leny Virtual Store owner,
Thank you so much for leaving us your thoughts on our app! We hope you are having a positive experience with your business growth.
Happy selling,
Isaiah, Account Manager
poor app does not meet our requirement need to improve a lot before subscribing to get money improve it
Hi Indian Gardens,
We appreciate you sharing this feedback about our app. We understand that in some way we fell short for you, and we apologize for any inconvenience caused. We would love to hear from you about how we can improve.
We've already contacted you via email with important information regarding your account. Please keep an eye out for our email from premium@cleverads.com
We hope to hear from you soon.
Warm regards,
- Ben, Customer Success
very simple application that works fast! Congratulations
Hey there! I'd love to share my experience with Clever: Google Ads & Shopping. Overall, I found their platform to be really user-friendly and intuitive. I appreciated the level of customization available, which allowed me to tailor my ads to my specific audience. The reporting dashboard was also really helpful in tracking my campaign's performance. However, I did find that their customer support could be a bit slow to respond at times. But all in all, I would definitely recommend Clever to anyone looking to run successful Google Ads and Shopping campaigns.
Hi there Crillo Electronics,
Thank you so much for your positive review and for recommending our app!
We're thrilled to hear that you found our platform user-friendly, intuitive, and useful for tracking your campaign's performance.
We appreciate your feedback regarding our customer support and we apologize if you experienced any delays.
Remember, if you have any questions or if there's anything more we can do to assist you, don't hesitate to reach out to us at support@cleverads.com. We're here to ensure your experience with our app is as seamless and beneficial as possible.
Thanks again for your feedback!
Best regards,
Marina, Jr. Account Manager
first impressions just finishing complete set up but looks like it could be useful tool for new starters
Read the one star reviews before you download this app. Most of the positive reviews are from people who just installed the app, and most likely the free version. The issues I had are covered by other one star reviews. I upgraded to premium so I could have an account manager, but they only responded to my emails at 3-4AM. Yesterday I received an email that said to click here if I was interested in a phone call with my account manager, I replied yes and received this as a response "Thanks a lot for contacting me, I'm so sorry but phone calls are only for our "Custom" premium clients, so in your case, you have a Premium but not custom." So I guess for $49 you don't get phone calls, and you still don't get one even if they inadvertently tell you they do. Overall a complete waste of $49.
On our Premium plan we include phone calls and hangout calls but not every day phone support
because we have a Custom Premium plan with more services and support.
Signed up easily but that's all. I contacted them due to my ads have been pending for a week. No help only a chat box with no answers. The account says I can preview the campaigns but I have yet to see them. No support on final set up.
Hello,
Thank you for letting us know you were having some issues. One of our representatives has reached out in order to see what we can do to fix this! We tried previously to contact you this past weekend, what is the best way to reach you?
The concept is great but BEWARE - if you do not know anything about AdWords these guys may not be for you as you will need to check over everything they are doing or watch your ad spend go down the drain