Overall rating
4.5
Counts per rating level
  • 68% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and precise targeting options. It's praised for boosting sales through features like Shopping Ad and dynamic remarketing. The app provides comprehensive performance insights and automation capabilities, saving time on keyword optimization and ad targeting. The customer support, especially Benjamin Grimes, is commended for exceptional assistance. It's particularly useful for those unfamiliar with Google ads/shopping, streamlining campaign optimization, bid management, and performance tracking.

Edited February 5, 2021

I have paid $25 to these people and I'm still waiting to find out why. Still waiting on someone to explain or provided the service I paid for. Customer Service is weak to say the least.

Sappy ~Inspo~ Tees
United States
3 months using the app
March 3, 2020

For now is 0 because i just installed, it is tricky ask review when you dont have yet any feedback!after sometime i will update if something change!

albyespresso
United States
3 months using the app
Clever Ads replied March 10, 2020

Hi Albyespresso,

We ask users to leave feedback on how the installment process went, and then update it later as they start using the app. If you have any questions we are happy to clear them up!

Thanks,
Clever Team

Edited October 6, 2018

There ad response time 10 days was bad also their key words selection on the items uploaded was bad.

MoJo General Store
United States
3 months using the app
February 2, 2023

This app is shit regarding Geotargeting and products. Non of those suggestions fits me and there is not possible to write your own geotargeting area or categorise products you are selling.

Orlex Medic
Norway
3 months using the app
Clever Ads replied February 2, 2023

Hi Orlex Medic store owner,

Thank you very much for your feedback.

We apologize for the difficulty you experienced during the set up.

We are currently working to improve this and allow for more streamlined set up. We also appreciate you bringing attention to the specific issues you faced.

Be advised that we have already reached out to you via email with very important information and updates to get your campaigns up and running as soon as possible. Please keep an eye out for our mail. We eagerly await your reply!

Warm regards,
- Ben, Customer Success

September 8, 2018

Recently we moved away from our digital advertising agency because they were a little too pricey. So we signed up with Clever Google Adwords. After a few weeks we noticed we were not getting any conversions at all so we contacted them and they convinced us to upgrade to a higher price plan. Now we've paid them more money and in the past month have spent almost $1,000 and have had NO conversions (not one sale according to their tracking). We are doing okay with our website sales...but if the analytics are right...the thousands of clicks we've paid for have not resulted in one sale? So we went from a high priced digital advertising agency and were getting a lot of sales for a high marketing price...to this app where we are getting no sales from their computer generated PPC clicks. Not sure what to say...other than we've wasted a lot of time and money with this company.

eThought
United States
3 months using the app
November 4, 2019

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app

Classic Elephant
United States
3 months using the app
Clever Ads replied December 13, 2019

Sorry we do not have enough information to resolve your doubts...

Edited May 24, 2019

Liked the App so signed up for premium & it went downhill from there. The so called 'Accounts Manager' had a web meeting with me & then when I emailed after that as I wasn't happy with my Ads performance I heard nothing back. So much for support!
Decided I was wasting my money & have gone back to doing my own Ads.

Formally Men
Australia
3 months using the app
February 9, 2017

I made a mistake by choosing this service. They caused me issues in my adwords account just in one day

Handmade Fantasy
Nigeria
3 months using the app
August 31, 2022

I rarely write 1 star reviews, but this app has absolutely zero support. Even on the pro-plan, there isn't any real account management. I have no idea if the software is really working or not and I'm shopping around for a better way to scale my google ads.

Minimo Skin Essentials
United States
3 months using the app
September 11, 2017

I installed this app and paid for premium about a month ago. I never had any ads up. I repeatedly sent requests asking what was happening and did not get a response. I received one email from the account manager saying he was going to get right on my account. He said had been on holiday, that was 10 days ago and still nothing. I sent a message a couple of days ago and no response. Very disappointing.

Bright Attitude
United States
3 months using the app