All reviews
Sunshine Daydream
Stephanie did an excellent job helping to sort out some issues we were having with multiple locations. Great customer support and service.
Farmshop
A great app with outstanding customer support. I could not recommend this product and service highly enough.
selfMAX
Gar nicht so leicht alles richtig einzustellen. Aber der Support hilft super schnell. Bei einem Update hatte sich irgendwas umgestellt; der Support hat es sofort behoben. Klare Empfehlung!
Developer reply
Guten Tag,
Es war mir eine große Freude heute mit Ihnen zu sprechen und danke für die freundlichen Worte!
Zögern Sie bitte nicht sich bei uns zu melden, fall Sie noch weitere Anliegen haben, bei denen wir Sie unterstützen können.
Liebe Grüße,
Sandy
Holy Moly Bagels
I started using the app due to issues with other pickup and delivery apps and, while it is slightly more expensive, it is worth every penny. The help I have received throughout is amazing and they were able to code for me to make their app function exactly as I wanted! Kudos to Robert :) Amongst the others to help me out throughout the way!
Developer reply
Hi!
Thanks for leaving such an amazing review! It was my pleasure helping you and we're right here if you need anything :)
Regards,
Robert
Three Tarts
Thank-you Ismail for all your help installing the app and for taking the time to make sure everything was running smoothly. Your friendly, responsive and knowledgeable service is very much appreciated. I look forward to launching our online store. The app is perfect for what our bakery needs to schedule pick-ups and local deliveries. It allows us to easily set specific days and time slots for both our pick-ups and deliveries. As well as to set product date restrictions. We bake special desserts only on the weekends and this app easily helps us manage that. Thank-you again for going above and beyond to help us!
Developer reply
Hi Emily,
Thank you you so much for your kind words. I'm so happy you loved your experience and we're here if you need any further assistance.
Best wishes,
Ismail
Alethea Flowers
This app is perfect. Customer service Stephane helped me to solve the problem. She is so nice. Thanks for all the helping.
Developer reply
Hi there,
Thank you for the kind review! I'm glad we were able to help you and get your store setup with our app.
We'll be there in the future as well should you need any further assistance!
- Steph
Moog Audio
Simple and effective solution for in store pickups. Awesome customer service: fast and helpfull!!!!!
Developer reply
Hello David,
It was a pleasure talking to you on our live chat ! Reach back anytime, if there is anything else we can help you with.
Wishing you a lovely day,
Sandy
Monticola Firewood
Used this app make an firewood store where customers can pickup from our various lumber sortyards. Pleasantly unexpected depth of settings, lots more features than I realized and exactly what we needed to get all our employees and contractors at the different locations up and running quickly--like notifiation emails to specific people based on which locations were ordered from. They really thought this through. And excellent support. I had one compatibility issue with another app and even though it wasn't Zapeit's fault, they got involved in the email thread and helped fix everything. Thank you!
Developer reply
Hi there,
So glad our app suits your store's needs—thank you so much for the lovely review!
We're always happy to investigate the issue and help as much as we can.
Let us know if there's anything else you need. 😊
Take care,
Marija
dailycentral
This app is a life saver . Very intuitive, and well thought out. If you are stuck the support team is absolutely fantastic. Thanks Marija
Developer reply
Hi there,
Your lovely words are greatly appreciated. I was delighted to teach you about our app and help you set it up.
If you need us—we're here and eager to help you.
Have a lovely day,
Marija
Lombard Lilac Sale
Our garden club is on its second year of using Zapiet to schedule order pickup on Shopify. It is the only scheduler app that allows for pickup only. Zapiet support is readily available and very pleasant to work with. They are patient with us novices and they are thorough in the work the they do. They provide the necessary tutorial and walk us through the process. We are now ready to open our store.
Developer reply
Hi there,
Thank you so much for your kind words! I was happy to help you add the finishing touches to the setup.
I'm sure you'll make a lot of customers happy with your gorgeous lilacs!
We're here should you need anything else.
Have a lovely day,
Marija