Zapiet ‑ Vyzvednutí + doručení

Zapiet ‑ Vyzvednutí + doručení

Recenze (1 609)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 89 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
30. duben 2021

Great app, offers many configurations and options for delivery and pickup, as well as connecting to carrier rates. Has been mostly reliable over the past year save for 2 small incidents. However, support is top notch. Responses are fast, problems resolved quickly.

Gloriosos Italian Market
Spojené státy
Doba používání aplikace: Asi 4 roky
Vývojář Zapiet odpověděl 3. květen 2021

Hi,

Thank you for taking the time to leave us a review!

Lovely to hear that you're enjoying the features of the app and that we've been able to help you when you've needed to contact us.

Best wishes,

Bogi

1. květen 2024

Very helpful and attentive support staff that helped us with various issues. Notable experience was after launch, Jessica helped over a period of several days to resolve technical issues and get the app functioning as we needed. Big thank you to her and her team!

Antoinettes Sweets
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář Zapiet odpověděl 5. květen 2024

Thank you John for the lovely review, it's very much appreciated!

I'm so glad that we were able to get everything up and ready with our Zapiet - Pickup + Delivery app.

If you have any questions or need any assistance, please do not hesitate to reach out.

Warm regards,
Jessica

Datum úprav: 2. leden 2020

The app has been a huge benefit to our store and team, in combination with Delivery Rates By Zip Code app. We unfortunately have an overly complicated local delivery system that we where able to place place in all the rules with the assistance of the Zapiet support team, since some aspects involved additional code and work arounds.

Aki-Home
Spojené státy
Doba používání aplikace: Asi 4 roky
Datum úprav: 3. červenec 2024

We found this app and tested many other similar ones. What makes Zapiet stand out from the other apps besides the great function is their support team. Marija and the team took such great care in understanding our needs, finding creative solutions to help us. Thank you!! Highly recommend this app.

Update: 2024
Zapiet continues to deliver on outstanding customer service. They helped to update the entire app and tested to ensure it worked correctly at checkout.
Jessica worked with us for over 3 hours and I can't thank them enough.

Cambridge Uniforms
Kanada
Doba používání aplikace: Asi 4 roky
Vývojář Zapiet odpověděl 31. květen 2021

Hi Janet,

Thank you so much for leaving such a lovely review!

It was wonderful chatting to get you/your store onto the latest version of our Zapiet - Pickup + Delivery, and switching you over to our rates function and making sure that only the correct rate appears at checkout for you and your customers.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

13. prosinec 2023

Sandy helped me resolve an issue right away that I was having with the Zapiet plugin.

It came down to having to update the version of the app.

Thanks Sandy for all your help!

Immanuel Florist
Kanada
Doba používání aplikace: Téměř 4 roky
Vývojář Zapiet odpověděl 19. prosinec 2023

Hello Steven,

It was a pleasure to assist you and making sure that you were running the latest version of Zapiet - Pickup + Delivery.

All the best,

Sandy

24. říjen 2023

lovely customer support 10/10

Heat n Dine
Austrálie
Doba používání aplikace: Téměř 4 roky
Vývojář Zapiet odpověděl 26. říjen 2023

Hi Kurt,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our customer support to be lovely and have rated it 10/10.

Reach out if you need anything!

- Herman

3. březen 2023

Super useful in getting our site set up efficiently. Great features. Sam has been super helpful in assisting with setup and explains so in depth that you understand. Great experience. Thank you.

Southern Baked Pie Company
Spojené státy
Doba používání aplikace: Téměř 4 roky
Vývojář Zapiet odpověděl 6. březen 2023

Thank you very much for taking the time to write us a lovely review! We're always happy to help our merchants answer their questions or setup our app via our many support channels, such as screen-sharing.

-Steph

7. leden 2021

I have used this app for 1 year now. It's the best app for this solution and I have always found the customer service to be very good and helpful

Fresh The Good Food Market
Irsko
Doba používání aplikace: Téměř 4 roky
Datum úprav: 10. červenec 2021

I was having a little problem and I contacted the customer support. They worked with me until the problem was solved. Jayne was super efficient and very very helpful and she kept checking on me to see if the problem was really solved for good! Thank you!

Peggy Porschen Cakes Ltd
Spojené království
Doba používání aplikace: Téměř 4 roky
7. únor 2024

This app is an effective tool for allowing customers to select shipping type and date selection. Integrates well with other tools for populating rates. Relatively easy to use. Some settings are controlled in the general settings while some settings are associated to individual stores, so keep in mind you may have to designate similar settings at each level.

Customer support went above and beyond any experience I've had with other apps on Shopify. The support team demonstrated developer-level knowledge, an understanding of their tool in the broader Shopify ecosystem, and were extremely proactive to resolve the issue I had (an odd loophole in checkout that was ultimately resolved by updating the app). 5/5 best app we use on Shopify.

Seattle Caviar Co.
Spojené státy
Doba používání aplikace: Téměř 3 roky
Vývojář Zapiet odpověděl 11. únor 2024

Hi Andrea,

Thank you so much for your detailed and fantastic review!

It was my pleasure helping you update our Zapiet - Pickup + Delivery app and ensure that everything is up and working as expected.

Feel free to reach out if you have any more questions or need assistance. We're here to help and appreciate your 5/5 rating—thank you for making us the best app in your Shopify toolkit!

Kind regards,
Jessica