Anmeldelser (1.468)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
25. september 2015

This is a great product that is easy to use, even for those without coding experience. Andy went above and beyond to ensure it was installed on our site properly, even with the added needs of our slide out cart. Fantastic experience!

Barquebbq
Canada
3 måneder bruger appen
30. maj 2021

Zapiet support team are efficient and friendly, happy to help no matter the issue. Thank you so much!

KENSAL
New Zealand
Cirka 2 måneder bruger appen
Zapiet svarede 31. maj 2021

Hi there,

Awesome feedback about our support team, thank you! We do our best :)

Best wishes,

Bogi

14. september 2016

I am getting ready to launch my Shopify store and have been working with Sam to set up the app to work with all the quirks of my business. He has been incredible! Quick to respond, addresses all of my questions, and works really hard to get the app to do what I need it to do. The level of customer service is extraordinary -- and very much appreciated! I am super excited about this app. I think it will be perfect for my business!

Bakedbyyael
USA
2 måneder bruger appen
21. marts 2023

5/5 great service !!!!!! A lovely chat support is so nice to have when building a site. 10/10!!!!!!!!

smartkroken
Sverige
2 dage bruger appen
Zapiet svarede 22. marts 2023

Hello Albin,

Thank you for your lovely words. It was a pleasure to assist you in the creation of your site !

Don't hesitate to reach back, if there is any more settings you need us to configure

Have a great day,

Sandy

9. februar 2023

From other similiar apps we were having bugs with, Zapiet saved our store and were really easy to get ahold of the english speaking customer agents who helped so fast and you can reenter the chat whenever if another question arrises. I am located in Colorado so I wasnt sure that this UK app would be the best choice. So far, its exactly what we wanted after torubleshooting so many other ones

BeeandPollen
USA
2 dage bruger appen
Zapiet svarede 10. februar 2023

Hi there,

It's been a great pleasure helping you with our Zapiet - Pickup + Delivery app and setting up your rates.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

24. juli 2020

The after sales support from the staff at Zapiet was first class. They were so quick and helpful, and fixed my issues in no time at all. This app has transformed our online presence, and allowed us to introduce home delivery to our customers in a timely and efficient manner. Cheers team!

Rosebank Meats
Australien
2 dage bruger appen
18. december 2020

I'm so disappointed.
Their service level is so poor.
it takes them 3-4 days to answer questions, they are very unavailable.
Too bad .. because they have good features.

Trust-Eat
Israel
Cirka 2 måneder bruger appen
Zapiet svarede 18. december 2020

Hi Sela,

Thank you for your feedback.

I have now resolved your outstanding issues and responded to you via your ticket.

I would like to apologize for the delay in getting this resolved, I reviewed your ticket and I can see that you responded almost 2 days ago.

Our support team has been busier than normal in the run up to Christmas and our response times have increased above our usual "less than 24 hours" and for that I am truly sorry.

I look forward to providing you with a better experience going forward.

Kind regards,

Ronan

Redigeret 24. marts 2020

The best App for Delivery and Pickup. Managed to set it up in less than 1 hour. Has a lot of options like limiting no. of deliveries per day. Worth the price!
Customer support is also very fast, competent and friendly. Keep up the good work.

Bäckerei-Café-Konditorei Buchegger GmbH
Østrig
2 dage bruger appen
28. maj 2015

Developer is a cool guy, very helpful and employs improvements to the app that help users lives easier. Fixed our problem with our shop in a jiffy. Recommended for everyone.

Knights Meats & Deli
Australien
2 måneder bruger appen
21. oktober 2022

Zapiet made our retail integration for local delivery and local pickup much easier. Jessica from Zapiet was incredibly knowledgeable and quick to help us tweak it for our use case.

Eat to Evolve
USA
2 dage bruger appen
Zapiet svarede 22. oktober 2022

Thank you Chris for your lovely words and review.

It was my pleasure helping you today to tweak our Store Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica