Zapiet ‑ Afhentning + levering

Zapiet ‑ Afhentning + levering

Anmeldelser (1.604)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 89 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 4 % af bedømmelserne er på 1 stjerner
Redigeret 18. september 2020

Our team definitely recommends this app. We weren't expecting that it would be powerful enough to include smart rules for order notifications (in our case, we needed specific e-mail addresses to be alerted about new orders depending on which pickup location was chosen during Checkout), but it did just that, saving us the time and hassle of sourcing another app to handle order notifications.

We also weren't expecting the ability to set prep time rules for individual products, so that was great. (A quick note to other Shopify merchants thinking about using this app — the prep time rules ONLY work on the product level, and NOT the product variant level. So if you have two different prep times depending on which variant of a product is being purchased, you'll need to split those products apart.)

Special shoutout to Sebastian, who was extremely generous and helpful with the numerous questions I was asking during my initial exploration of the app. He even helped troubleshoot some things completely unrelated to the app, so he definitely went above and beyond!

Marble Slab Creamery Canada
Canada
21 dage bruger appen
Zapiet svarede 20. september 2020

Hey Marble Slab folks,

Thanks for your kind words and the shout-out! I’m happy to hear we suit your needs, and it was a pleasure helping you out.

Best of luck with your store—we could all use more ice cream in these odd times.

Take care,

Sebastian.

11. juni 2020

I am using this app integrated with their Delivery Rates by Zip Code app and they did everything we needed for our site! I was worried we had too many rules and logistics for our ordering process and methods, but this app handled it all! I also needed help with a few areas and their support is great! They emailed detailed descriptions for the solutions and replied quickly to my emails every time I reached out. Definitely recommend!!

Farmingdale Meat Market
USA
21 dage bruger appen
19. juli 2022

This app is great. Jessica was a huge help in getting everything set up and working properly for our store. Excellent tech support.

Revolution Brewing
USA
21 dage bruger appen
23. marts 2023

An awesome real time support! It worth each penny they charge for the services. They saved hours of my time.

Borsch and Beyond
USA
21 dage bruger appen
Zapiet svarede 23. marts 2023

Hi Alexey,

Thank you so much for taking the time to write such a wonderful review!

I'm glad that you are happy with not only our Zapiet - Pickup + Delivery app, but our support team as well

If ever you need help or have any questions, we'll be there!

-Steph

13. januar 2022

Customer service has been very quick and efficient. Thank you. The app is helping us with customizations that we couldn't do w shopify alone, although i wish it were allowed to operate more fully (control over shipping address fields, etc) and not be forced to fit inside shopify restraints.

André’s Confiserie Suisse
USA
Mere end et år bruger appen
Zapiet svarede 13. januar 2022

Hi there,

Thank you for your review and kind words, it is very much appreciated!

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

5. august 2020

Very helpful to install the app on my theme, I received all the help needed.
The app is neat and looks very professional on my store.

UMINONO
Australien
20 dage bruger appen
1. januar 2023

The configuration can be a bit tricky based on your needs and what add-ons you need for rates. But the support is incredible. Some of the best product support I have received.

Dufferin Blooms
Canada
20 dage bruger appen
Zapiet svarede 1. januar 2023

Hi Nancy,

Thanks so much for the awesome review!

It was my pleasure assisting you yesterday. I'm really glad our app does everything you need it to do and that you continue to use it.

I'm here, should you ever need anything else.

Have a great day,
Chloé

9. oktober 2016

This app makes our checkout process much more personalized to our industry, and the support offered by Zapiet is second to none... thanks Sam and Andy!

Penderosapizza
Canada
20 dage bruger appen
7. juni 2020

Have been using the app for the last two weeks, and despite a bumpy start - hats off to the team at Zapiet for their hugely responsive customer service. Instant, patient and genuinely helpful replies as we wrap our heads around how to get set up. So far this app does everthing we need.

Prestige Patisserie
Storbritannien
20 dage bruger appen
27. december 2021

we went though a long journey with this app, and their keen efforts to improve is really impressive. THANK YOU!

Tayybeh
Canada
Mere end et år bruger appen
Zapiet svarede 7. februar 2022

Hi,
Thank you for sticking with us on this journey!
Best wishes,
Bogi