Zapiet ‑ Afhentning + levering

Zapiet ‑ Afhentning + levering

Anmeldelser (1.600)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 89 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
3. juli 2015

Great Support!!! having problem with the location of the widget and they fix it right away. Thank You

Mascotasmadrid
Spanien
6 dage bruger appen
Redigeret 6. juni 2020

Good app but always breaks one every 2-3 weeks, customer support is unbelievable slow, did not check issue thoroughly and only one reply a week and sometime more than a week, always blame on covid-19 as an excuse. I have to look for alternative.

BigBrand Satay | 大牌沙爹
Singapore
6 måneder bruger appen
27. marts 2021

The service that I've gotten whilst configuring and using this app to increase the user experience for our online store has been awesome...no question is too hard...thanks Jayne F!

Edwards Providore
Australien
5 måneder bruger appen
28. august 2020

This app is great, it is able to integrate with so many other of our apps. Moreover, the support team is absolutely amazing! They are willing to go above and beyond to help make things work for our project. Would strongly recommend this app.

Mandarin Oriental, Doha Online Shop
Qatar
5 dage bruger appen
Zapiet svarede 2. september 2020

Hey Brenda,

Thank you so much for the glowing review.

It has been a pleasure working with you over the last couple of weeks and I am so happy to hear that you had a great experience with our support team.
If there is anything I can help you with in the future please do not hesitate to get in touch.

Have a great weekend.

Ronan

22. marts 2021

I am so happy to have found this app. My store sells fresh, locally-grown flowers to local designers, so shipping isn't an option. This app allows me to sell my products using only local delivery and store pickup really easily. The best part of it is the set up support. I wouldn't have been able to figure out all of the app's features on my own, but Steph took a live call with me for 2 hours to get me totally up and running. INCREDIBLE customer service.

Old Dominion Flower Cooperative
USA
5 dage bruger appen
29. marts 2023

This was the worst app experience I've ever had. I asked the support team about if the app will accommodate my issue before completing installation. My issue was related to multiple shopify locations. I wanted to allow customers to purchase online and pick up at whichever location they preferred regardless of where the inventory was located and to eliminate the double charge for shipping from multiple locations. I was mislead to think it would solve my issue and then told to switch to an annual plan with shopify. I did and spent over a week working with support to get things to work as they should. When it kept having issues, I asked support again for help and was finally told that it was a shopify issue and that the app cannot override their functions. Why mislead me to switch to an annual subscription, install the app, set up all the settings and spend an entire week with support to fix an issue that was never going to be fixed in the first place? I've never written a review but this was infuriating. Do not download this app if you are trying to solve the same issues as me. Worst experience ever.

Valia Honolulu
USA
4 måneder bruger appen
Zapiet svarede 30. marts 2023

Hi there,

Thank you so much for taking the time to provide feedback on the App Store! We really appreciate your honest opinion as it helps us to improve our product for our users. The change to your plan that our support agent suggested to you has saved several hundred dollars this year by subscribing to Shopify annually. I have reached out to you personally, and I'm confident that with a few steps we can have your issues resolved in no time.

Kindest Regards,

Sam

Redigeret 21. juni 2022

Ronan was a master troubleshooter and provided detailed instructions on how to piece our problems together. Thank you!

University Florist
USA
5 dage bruger appen
Zapiet svarede 8. juli 2022

Hi there,

Thank you so much for taking the time to leave a review for our in store pickup and delivery app.

It was a pleasure working with you and if you need any assistance going forward please do not hesitate to contact our team.

Kind regards,

Ronan

10. april 2019

Great app, did everything what promised, it really made my order process easier! Amazing customer service too, quick and efficient, I can only recommend it!

Tiger Lily
Guernsey
5 dage bruger appen
21. november 2020

This is our first year using OnFleet w/ Zapiet integration for our NYC Christmas Tree Delivery service - total game changer! The teams have been very helpful customizing the platforms to work together in a way that meets our needs. Highly recommend!

Tyler's Trees
USA
4 måneder bruger appen
Zapiet svarede 24. november 2020

Hey guys,

Thank you so much for leaving a positive review.

I am delighted to hear that our app was a game changer for your business.
I look forward to working with you in the future and hopefully we can provide you with a 5 star customer experience going forward.

Happy holidays!

- Ronan

7. august 2020

I'm getting to l used to all the functionality of the app but the best part of it is the amazing customer support. Jayne is amazing and gets the job done.

Pepperstop
Canada
4 måneder bruger appen