Anmeldelser (1.460)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
26. oktober 2023

Sandy was attentive and went the extra mile to ensure our issue was resolved

meatbox.com
Storbritannien
Mere end 3 år bruger appen
Zapiet svarede 30. oktober 2023

Hello Jesse,

It was a pleasure to help you make sure that our Zapiet - Pickup + Delivery widget was working as expected in your cart. Thank you for taking the time to leave us a message and do not hesitate to reach back if ever you need.

All the best,

Sandy

17. december 2023

Works quite well.

Celebrations GetFish Ordering
Australien
5 måneder bruger appen
Zapiet svarede 19. december 2023

Hi,

Thank you for taking the time to leave a review! We really appreciate it :)

Best wishes,

Bogi
Assistant Support Manager - Zapiet

28. november 2023

Very helpful customer service

Charcuterie Outfitters, LLC
USA
Mere end et år bruger appen
Zapiet svarede 30. november 2023

Hi Whitney,

Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app

Any further questions or assistance, please do not hesitate to reach out.

Warm regards,
Jessica

14. juli 2023

Great app and great customer service!!! Multi location best solution we could've found!!! Thank you guys!

Rock N' Road
USA
10 måneder bruger appen
Zapiet svarede 17. juli 2023

Hi there!

Thank you so much for taking the time to provide feedback about your experience with Zapiet - Pickup + Delivery. We're so glad we could assist you.

If there is anything else we can do for you, please let us know. We're more than happy to help.

Wishing you all the best,
Betty

11. august 2023

Excellent customer service from Betty.

To be honest, I was a bit frustrated because I had already lost some time trying to get in touch with support. I would send a message, and by the time they responded, I would no longer be in the office, and this went on for a day (which, those of us in e-commerce, know is a lot of time).

And then Betty appeared!
She was really attentive, helped me very quickly, and I also noticed that they have much more documentation than before. She sent me very well-explained tutorials, and I would make the updates right at that moment.

I've been using the app for several years with another website, and I hadn't needed to seek support in years. But now, with this new website, I had to contact them, and I was very satisfied.

Thank you, Betty!

La Ganadera Gourmet Meat Market
USA
4 dage bruger appen
Zapiet svarede 15. august 2023

Hi, thank you so much for your taking the time to write such a wonderful review. It was my pleasure helping you out with setting up the Zapiet - Pickup + Delivery app. We are also pleased to hear that you found our documentation helpful in navigating the app. Once again, thank you for sharing your experience, and we look forward to serving you in the future.

Best regards,
Betty

30. august 2023

Clemency is super helpful!
Highly recommend other Shopify store admin to use Zapiet. The best Shopify pickup and delivery plug-in!

Just Bloom
SAR Hongkong
11 måneder bruger appen
Zapiet svarede 3. september 2023

Hi there!

Thank you so much for taking the time to share your review :)
It was a pleasure working with you and getting you set up with our new rates function! If there is anything else we can help with, please do not hesitate to reach out.

Hoping you have a lovely day,
Clemency

29. september 2023

Amazing support and very flexible app to accomplish complex tasks with our physical store.

Sweet Lou's Cookies
Canada
Mere end 4 år bruger appen
Zapiet svarede 1. oktober 2023

Hi Lou,

Thank you very much for your kind words and positive feedback! We're absolutely delighted that Zapiet - Pickup + Delivery has helped to manage your complex tasks.

Cheers,
Klaudia

22. oktober 2023

This app has been super helpful and has great customer support. Thank you Krystabel for helping me with all my issues.

Cakechef's Cookie Jar
USA
Cirka 2 måneder bruger appen
Zapiet svarede 23. oktober 2023

Hi Maria,

Thank you for taking the time to write such a thoughtful review!

It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out. Please don't hesitate to reach out to our team if you ever need further assistance.

Warmest regards,

Krystabel

16. august 2023

We used to have a calendar app that wasn't connected to Shopify's checkout. So customers had to choose the delivery method twice, at the cart page and at the checkout. This was very confusing and customers would often choose one method at the cart and a different one at checkout.
With Zapiet this doesn't happen, when customers select one delivery method, it carries to the checkout.
The support I received was amazing, everyone was very helpful and I managed to install it without having to pay someone to do it. It's easy to set up and use.
Special thanks to Klaudia!

The Cookie Box
Australien
7 dage bruger appen
Zapiet svarede 18. august 2023

Hi Gabi,

Thank you for sharing your feedback! We're delighted that Zapiet has streamlined the delivery process for your customers and that you're happy with the helpful support of our team. If you ever need further assistance, don't hesitate to reach out.

Thank you for choosing Zapiet for your pickup and delivery needs!

Cheers,
Klaudia

1. november 2023

Great app with fantastic support. Highly recommended!

Mylla
Sverige
Cirka 4 år bruger appen
Zapiet svarede 4. november 2023

It was a pleasure assisting you with your store! If you need anything else please do not hesitate to reach out we are always happy to help out!

Best,

María