Zapiet ‑ Pickup + Delivery , 1.423 anmeldelser

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
23. marts 2021

I have only just moved to this app but I am very excited. It seems to have already solved many of my issues as a business. Jessica on the support chat very patiently helped me solve a couple of issues and was absolutely brilliant! Starting an online shop is a new element of my business and she was so patient and great. I feel very confident in using this app now.

Chrissy's Kitchen
Storbritannien
12 måneder bruger appen
Zapiet svarede 23. marts 2021

Hi there,

It was really great chatting with you today and I'm so glad that I was able to help you prepare for your new adventure with your online shop.

Please do not hesitate to get back to us if you have any other questions.

Thanks,
Jessica

Redigeret 12. november 2019

The support team were really helpful and thorough in helping to resolve a cart issue recently. Would recommend them for their customer service. They truly go above and beyond!

Silver Circle Distillery
Storbritannien
12 måneder bruger appen
14. oktober 2020

OMG! What a life saver! The ability to let some products be shipped and some for local delivery is brilliant. You can select delivery schedules, cut off times and select the areas you deliver to. The customer service is INCREDIBLE. Ask for Bogi she is an absolute hero!

CIRCLA
Storbritannien
12 måneder bruger appen
Zapiet svarede 14. oktober 2020

Hi Claudia!

It was great to work with you and I'm really pleased you found the setup session useful.

Thank you! Bogi

Redigeret 10. august 2020

Update 2 (8/2020):
The Zapiet team has continued to make progress and improvements, increasing reliability and quality of service in the last few months, and we appreciate their commitment and assistance. Zapiet is certainly the best pickup/delivery system on Shopify I'm aware of!

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Update 1 (4/2020):
After 1 week of launching, noticing a large number of bugs:
1] dropped delivery orders
2] dispatched orders that remain unfulfilled in Shopify
3] widget doesn't dynamically update when cart items are added/removed

Support team unfortunately hasn't been responsive in getting these issues fixed and our operations team is suffering. Good luck.

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Love the Zapiet team & product. We were able to push out delivery + pickup service to our store in just a few days which really helped when the pandemic hit. The entire team is extremely helpful & supportive - this is the app to choose for adding pickup / delivery to your Shopify store.

Dandelion Chocolate
USA
12 måneder bruger appen
5. januar 2022

Great service by the whole team! Always ready to solve issues and speedy service. Great app that has allowed clients to pivot their business quickly and efficiently.

Ferreira Cafe
Canada
11 måneder bruger appen
Zapiet svarede 5. januar 2022

Hello Juan,

Thank you for this lovely comment about our whole team.

We're happy and proud to help merchants run their business to their full potential!

Sandy

21. juli 2017

Support for this app is absolutely the BEST! Sam was wonderful and patiently resolved several issues I had during the initial installation.

The app itself is fabulous and does exactly what it promises to do. Customizing it is easy. If you have any minor glitches/questions along the way, you don't have to worry since the customer support will be there to help make it right. I would highly recommend it!!!

Mixisquares
USA
11 måneder bruger appen
13. juli 2016

This app is awesome, so well designed and the support is brilliant - open to new ideas and cares about the customers. www.bvsydney.com

Black Velvet Sydney
Australien
11 måneder bruger appen
Redigeret 1. december 2020

This app is great, does what it says it will do enabling pickup times, delivery times, hourly slots, varying products with different preparation time. I want to specifically point out Ronan has been very helpful and deliberate in resolving the issues when there were incompatible app issues that caused scripts to appear. He went to the bottom of things to fix until it got solved. Thank you, highly recommended.

Garden Party Decor
Malaysia
11 måneder bruger appen
7. juni 2018

A wonderful app with amazing support. Exactly what we needed to offer shipping / pickup options on a certain set of products.

Pets Barn
USA
11 måneder bruger appen
16. december 2021

The app works very well and if you have any problem, the assistance team will be there to help you until everything works perfectly. Thank you Sandy for your efficiency!

La Fabrique Arhoma
Canada
11 måneder bruger appen
Zapiet svarede 16. december 2021

Hello Naomie,

Thank you for this lovely review ! It has been a pleasure to help you and discuss in our native language

N'hésite pas à nous écrire à nouveau, si tu as d'autres questions.

Sandy