Zapiet ‑ Afhentning + levering

Zapiet ‑ Afhentning + levering

Anmeldelser (1.589)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
12. december 2016

Without a shadow of a doubt this is the best customer service I have ever received.
I didn't think i was going to be able to get what i needed from the app, and the team at Zapiet just made everything work perfectly on the same day.
If you can't quite work things out, please please contact them on Facebook and they will do all the hard stuff for you.
Check out what they have done for us in the check out.
Tom
www.thescreensurgery.com

The Screen Surgery
Storbritannien
Cirka et år bruger appen
7. november 2023

We have been using this app for a year, and it has been a great fit for our needs. The app continues to be updated, and the customer service is excellent and responsive.

向陽房 SHINEHOUSE
Taiwan
Cirka et år bruger appen
Zapiet svarede 8. november 2023

Hi!

Thank you for your fantastic review and your year of support! We're thrilled to hear that you've found our app Zapiet - Pickup + Delivery to be a great fit for your needs. We appreciate your kind words and we're always here to help with any questions or suggestions you might have. Cheers to many more years to come! 🎉

Warm regards

Betty

Redigeret 11. januar 2021

I use this app for store pick up. We are not currently delivering. I wish it integrated better with the Shopify reporting system, as trying to sort to find the pick up date and time on orders is a bit cumbersome. I did require assistance and had a great experience with the IT help person to solve my problem.

Newport Northern California
USA
Cirka et år bruger appen
Zapiet svarede 12. januar 2021

Hey there,

Thank you so much for your kind words!

It was a pleasure speaking with you and I'm glad we were able to get you setup with our preparation time feature quickly.

Stephane

13. maj 2022

The app itself is great and does all I need it to - the product specific cut offs and the ability to add more locations make it second to none. Everyone in the support team I've interacted with has been great, and this time specifically Jessica quickly resolved an issue for me when migrating to a new theme within a matter of minutes

LOAF.LY
Storbritannien
Cirka et år bruger appen
Zapiet svarede 16. maj 2022

Hi Ben,

Thank you very much for leaving such a lovely review.

It was so nice chatting with you today and if you have any other questions, please do reach out to the team

Best wishes,
Jessica

24. marts 2023

Support team is very responsive and helpful with setup and any issues that have arisen. Highly recommend this app.

Reynolds
USA
Cirka et år bruger appen
Zapiet svarede 26. marts 2023

Hi Katie,

It was my pleasure helping you today with the pickup feature of our Zapiet - Pickup + Delivery app

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Thanks,
Jessica

27. februar 2018

We just installed the app, and the team was so helpful in getting the app configured with our theme.

Steelmillco
USA
Cirka et år bruger appen
24. august 2021

Great application. Outstanding support, both Stephane & Chloé is incredible. Live support that awnsers all your questions whenever you need it.

noxbytom
Sverige
Cirka et år bruger appen
Zapiet svarede 24. august 2021

Thank you very much for the awesome review Max!

We do our best to give our merchants the best possible experience when using our apps and of course, when lending a helping hand.

Stephane

2. marts 2023

After hours and hours of trying to figure out what was wrong with the widget. I started to realize that there was nothing wrong with the widget but my theme. Krystabel did so awesome in figuring out what was wrong. Definitely would have saved me so much time had I asked in the beginning. Great and lightening fast customer service! A+++

Colorful Macarons
USA
Cirka et år bruger appen
Zapiet svarede 22. marts 2023

Hi Crystal,

Thanks for such an A+++ review!

It was a pleasure helping you out with our Zapiet - Pickup + Delivery widget and glad I was able to save you some time.

We try our best to serve you at lightning speed!

All the best,
Krystabel

12. november 2021

I absolutely loved speaking to Maria! She was kind, and helped me through all of my questions promptly. Honestly if I knew her face to face we would definitely grab a coffee together LOL! Seriously , I don't know why I didn't bring up my questions to her sooner , My website is working like a charm now. Thanks again!

bakeoreatsweets.com
USA
Cirka et år bruger appen
Zapiet svarede 19. november 2021

Hello there,

Thank you so much for your kind words ❤️ it truly was a pleasure helping you out setting up our app. I can definitely picture us grabbing a cup of coffee!

Do no hesitate in reaching back should you need any assistance down the road 🙏🏻

Best wishes,

Maria

12. august 2021

This is by far the most important app in our store. Functioning without it would be way more complicated than is now.
We are an eclair store. Customers place orders in advance quite very often. It's August 2021 and latest order to be processed, now in our system, is for May 2022.
Zapiet helps us manage our day to day orders, both with pickup and with Local Delivery.
I have probably tested all the apps offering similar functionality, and this one is by far the best.
Support is amazing, the list of features is quite very long and I have started to appreciate all of them.
The app can be better though. If you will use it long enough you will realize that developers are not using it. They just rely on the customer's feedback to make it better. Because of this, sometimes, there is a difference in what developers think customers will need and what really customers need.
If I would be them I would start a shop to sell real products, just for the sake of feeling what a customer feels.
However, as it is, the app is amazing and extremely valuable for us.
Thanks to the developers for building it.

Queen's Delight
Danmark
Cirka et år bruger appen
Zapiet svarede 13. august 2021

Hi there,

Thank you so much for your kind words, I am delighted to hear that you tested all similar apps and you found ours to be the best app on the market.

When it comes to developing features, our customers feedback is extremely important to us, we develop features based off customer demand, we prioritise the development of the most highly requested features as this allows our customers voice to directly influence the features we develop.

I will reach out to you directly to discuss what features you would like to see added to our app.

Thank you again for the wonderful review.

Have a great day.

Kind regards,

Ronan