Zapiet ‑ Pickup + Delivery , 1.429 anmeldelser

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
Redigeret 6. juli 2020

Great for when you offer an array of things like delivery, shipping, and in-store pick-up, like our store does. Their app handles it all.

WildFlora
USA
Mere end et år bruger appen
Redigeret 22. maj 2020

Honest review: The platform works great if you use it "as is". Unfortunately there is no technical support number to call and all correspondence is done via email. We finally received support from someone named Sam and he/she was awesome because Sam addressed all the issues as opposed to looking at one support ticket and telling us to file a new ticket for the other issues. It only makes sense that all the issues are addressed because the app is unusable otherwise. Out of the box the app had bugs but Sam fixed them all for us and emailed us when he/she completed each milestone issue in a 4 hour window. This is the tech support we were waiting for. I do recommend this plug in from Zapiet. It is a good solution for restaurants.

Umami Fries, Inc.
USA
Mere end et år bruger appen
13. januar 2022

Customer service has been very quick and efficient. Thank you. The app is helping us with customizations that we couldn't do w shopify alone, although i wish it were allowed to operate more fully (control over shipping address fields, etc) and not be forced to fit inside shopify restraints.

André’s Confiserie Suisse
USA
Mere end et år bruger appen
Zapiet svarede 13. januar 2022

Hi there,

Thank you for your review and kind words, it is very much appreciated!

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

11. november 2019

Sandy and Angelica were amazing. they were responsive and solved my issue within 24 hours. My customers are now happy and the order process is now running smoothly and efficiently.

BeamEPOS
USA
Mere end et år bruger appen
27. december 2021

we went though a long journey with this app, and their keen efforts to improve is really impressive. THANK YOU!

Tayybeh
Canada
Mere end et år bruger appen
Zapiet svarede 7. februar 2022

Hi,
Thank you for sticking with us on this journey!
Best wishes,
Bogi

2. oktober 2017

Great app and very user friendly

Fuel Power Of Health
Belgien
Cirka et år bruger appen
27. maj 2020

Nous avons ajouté cette application à notre eshop pour pouvoir paramétrer au mieux nos livraisons & click&collect, la mise en route a été un peu laborieuse (ce qui explique la note, si j'vais pu j'aurais mis 4,5 ;) ) mais à chaque fois que nous avons eu un problème ou une question nous avons rapidement reçu aide ou réponse, et une fois que tout est fonctionnel l'app est juste top !

🚲 Salatim To Go 🚲
Frankrig
Cirka et år bruger appen
Redigeret 19. august 2021

Great app and great customer service. Really helpful and quick and were amazing at explaining my issues and how to fix them. Thank you

thegreenbowl
Australien
Cirka et år bruger appen
Zapiet svarede 23. august 2021

Hi there,

Thanks for your review! Glad our support team were able to help :)

Best wishes,

Bogi

1. december 2020

WE use this app, as we have some pretty unique pickup/delivery requirements and it fit the bill. has had a few issues over the past year, however their support has been FANTASTIC - Kudos to all of you, especially Sandy Jolin, who has gone above and beyond to fix issues, and identify settings that should be reviewed to help improve our overall experience! Great job Zapiet!

Sysco@laMaison (Sysco Grand Montreal)
Canada
Cirka et år bruger appen
28. april 2021

There are limitations to the app such as not being able to isolate a collection for specific delivery dates only. There's workarounds but they are pretty buggy. BUT, there is a lot of good about this app. Plus, the support team is super helpful and very accessible. The awesome support bumped my rating!

Blooms + Flora
Canada
12 måneder bruger appen
Zapiet svarede 29. april 2021

Hey there,

Thank you for your review and honest feedback regarding the app!

We love that you shared your opinions with us as we are constantly working on improving the app's existing functionality as well as adding new features.

We have progressed by leaps and bounds in the past year since the pandemic hit so we're proud that you had a great experience with our support team : )

And please be assured your feedback is duly noted and we will look at how we can improve the product-specific delivery availability for future!

Best wishes,

Bogi