Anmeldelser (1.719)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 90 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 4 % af bedømmelserne er på 1 stjerner
28. februar 2025

Stephane provided us with excellent service and was able to get our local delivery back up and running. He also took the extra step to make some great recommendations to help our user experience and overall functionality. 5 stars!

Shoppe Amber Interiors
USA
Mere end 7 år bruger appen
Zapiet svarede 3. marts 2025

Hi,

Thank you so much for taking the time write such an awesome review!

It was a pleasure to help with the rates at checkout and to offer some advice to better improve the experience for both you and your customers with using our app : )

-Steph

19. marts 2025

If I could recommend someone for receiving a raise, it would be hands down Jessica. She was super helpful, patient and very knowledgeable and she also made it easy for me to understand what I wanted and what I could do with the app! Keep up the amazing work you do!

Excellent Florists
USA
Mere end 4 år bruger appen
Zapiet svarede 21. marts 2025

Hi Vanessa,

I am so touched by your review...thank you so much!

It was such a pleasure chatting with you and helping to explain different aspects of our Zapiet - Pickup + Delivery app.

Please do not hesitate to reach back out if you have any questions or need any further assistance.

Warm regards,

Jessica

3. februar 2025

This app lets you set up multiple pickup and delivery options for your products. The thing I like the most is how helpful the support assistance is. They are quick to put a real person in the chat, if you're not understanding the help articles they send (which are also quite helpful), and the real human that you talk to actually takes the time to understand your business to help you create the right settings.

Sweet Blossoms LLC
USA
Næsten 4 år bruger appen
Zapiet svarede 6. februar 2025

Hi Blair,

I just wanted to say a big thank you for taking the time to leave us a review! It's always a pleasure to help, and I'm glad we could get everything cleared up.

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me. (:
Leo

17. februar 2025

We use this app across all our stores as we use multiple carriers and different delivery days for each. Easy to use, works perfectly for us, has majorly improved our customer experience, and their support is always very helpful when we come across issues or need to see how it can integrate with apps we add on.

Pepe Saya Buttery
Australien
Mere end 2 år bruger appen
Zapiet svarede 19. februar 2025

Hi Georgia,

Thanks so much for your awesome review!

We're really glad that you find our Zapiet - Pickup + Delivery app user-friendly, that it's working perfectly for your store, and that it has majorly improved your customer experience. Our team is always here if you need anything, so don’t hesitate to reach out.

Warmest regards,

Betty & Krystabel

12. marts 2025

A supremely useful app. We mainly use the scheduler feature but it's essential for our shop. This group has easily some of the very best customer support as well, so if you have questions or any issues you can expect personable, considerate and thorough support pretty much any time of day. Really great!

My Home Park
USA
Næsten 2 år bruger appen
Zapiet svarede 13. marts 2025

Hello Wyatt,

Thank you so much for taking the time to come write this lovely review !
It has been a pleasure to discuss with you, and your suggestions and feedback are always welcome.

All the best,

Sandy

21. marts 2025

Zapiet is an absolute game-changer for managing pickup and delivery on Shopify! The app is incredibly powerful and packed with features, covering almost everything we need right out of the box. Its flexibility and functionality make it an essential tool for our business.

What truly sets Zapiet apart is their amazing customer support. The entire advisors are extremely responsive, knowledgeable, and cooperative. They not only fix issues quickly but also take the time to listen to our feedback and suggestions. Their willingness to help and deep understanding of the product make every interaction smooth and productive.

Highly recommended for any business looking for a reliable and feature-rich pickup and delivery solution!

Conti's Bakeshop & Restaurant
Filippinerne
Mere end et år bruger appen
Zapiet svarede 24. marts 2025

Thank you so much for your wonderful review! We're thrilled to hear that Zapiet has been a game-changer for your business and that our features align well with your needs.

Your kind words about our support team mean a lot to us! We take great pride in providing responsive and knowledgeable assistance, so it's fantastic to know that you've had smooth and productive interactions with us.

We truly appreciate your recommendation and look forward to continuing to support your business. If you ever have any questions or suggestions, we're always here to help!

- Klaudia

18. februar 2025

Jayne was very helpful and fixed the issue quickly. Also provided useful information for future problems we may experience.

Fuller's of Tunbridge Wells
Storbritannien
Næsten 5 år bruger appen
Zapiet svarede 19. februar 2025

Thank you so much for taking the time to leave a review; it was a pleasure helping you!

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,

Jayne

25. februar 2025

The Zapiet - Pickup + Delivery app is essential to my store, and I continue to be happy with the functionality and customer service. The team is responsive and incredibly helpful - I recently dealt with both Gabriel and Betty, and they were quick to escalate and resolve my integration issue. Overall, the app makes the day-to-day functioning of my business so much easier and saves a lot of back and forth with customers about delivery.

Butter Sweet
Australien
Næsten 3 år bruger appen
Zapiet svarede 26. februar 2025

Hi there!

Yay! Thank you so much for your kind words! It was our pleasure to help you set up the Zapiet - Pickup + Delivery app. Feel free to reach out anytime—you’re always welcome!

Regards
Betty & Gabriel

21. januar 2025

Anggy saved the day and helped me with an issue that Shopify support could not figure out (and it was a Shopify problem, not a Zapiet one!)

Harvard Sweet Boutique Inc
USA
Mere end 5 år bruger appen
Zapiet svarede 24. januar 2025

Hi Sue!

It absolutely made my day to read your review - thank you so much! It was my pleasure helping, and I'm really glad we were able to pinpoint and resolve the issue so quickly. (:

We're always here to help, so reach back out anytime. Have a wonderful day!
Anggy

19. januar 2025

Really happy with my experience of the support! 10/10 recommend to anyone who needs help with fixing something in the app. Thanks to Pavlo, my site was up and running again in no time!

Subway Kolding
Danmark
Mere end 3 år bruger appen
Zapiet svarede 21. januar 2025

Hi Rasmus,

I appreciate your feedback, it's been a pleasure to read it!

I am happy to know my assistance was quick and effective, don't hesitate to reach us for any help!

Warm regards,
Pavlo