Zapiet ‑ Afhentning + levering

Zapiet ‑ Afhentning + levering

Anmeldelser (1.570)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
4. oktober 2024

Actually had my issue resolved within a couple of hours, rather than being palmed off back to Shopify or another app (which is what I've come to expect from most support services).

Pressed Earth Juices
Australien
Mere end 6 år bruger appen
Zapiet svarede 8. oktober 2024

Hi Zoe!

Thank you for taking the time to leave us a wonderful review! Super happy to hear that we were able to assist you with our Zapiet - Pickup + Delivery app. Please remember that we are always here to help with any further assistance you may need.

Have a great day!

Best regards, Betty

13. september 2024

Great support. Shopify changes so many things without telling anyone, and Zapiet is always ready to help adjust to those changes. Angelo, Kristine, Herman and Jeanette have all helped keep my store going strong.

Hawaii Doggie Bakery
USA
Mere end 6 år bruger appen
Zapiet svarede 18. september 2024

Hey Chris!

Thanks a ton for the awesome shoutout! We totally get how tricky it can be with all the Shopify changes, and we’re always here to help you roll with the punches. We're so glad to hear we’ve made a difference for you!

We really appreciate you being such a great team player and keeping an eye on those orders so we can sort everything out quickly! Wishing you and Hawaii Doggie Bakery all the best! Let us know if you need anything else.

Cheers,
Angelo, Kristine, Herman and Jeanette

22. oktober 2024

Jeanette was efficient and effective at solving our problem when I contacted support! Not only did she trouble shoot it, she fixed it right away!

Shirley's Popcorn
USA
Mere end 4 år bruger appen
Zapiet svarede 24. oktober 2024

Hello Pete, thank you for your wonderful feedback! I'm so glad I could help solve your problem quickly. If you ever need assistance again, don’t hesitate to reach out. I’m here to help! ❤️

20. oktober 2024

Zapiet has been a game-changer for our business, helping us solve some complex issues with order management and local deliveries. The app itself is very user-friendly, but what really stands out is the amazing support team. Special thanks to Zack and Klaudia, who were not only fast-acting and friendly but also went above and beyond to help resolve our integration issue quickly. Their expertise and commitment to customer satisfaction made all the difference. Highly recommend Zapiet to anyone needing a reliable solution for store pickup and delivery management!

Yarra Valley Cherries
Australien
10 måneder bruger appen
Zapiet svarede 22. oktober 2024

Thank you so much for this amazing review! 💛

We’re thrilled to hear that Zapiet - Pickup + Delivery has made such a positive impact on your business. Zack and I are so happy we could assist and that you found the support helpful (we aim to please 😊)!

We're here anytime you need us. Thanks again for the kind words and for recommending us – it truly means the world! 🌍🚚

Zack & Klaudia

11. september 2024

Jessica with Zapiet is one of the best support agents/experiences I've ever had. We have a lot of apps that we use with Shopify and every time I need help I email and immediately get a response and she even makes updates for me which is super helpful when we're moving quickly and time is limited. The solution is super flexible and has worked perfectly for our complex shipping and delivery needs. I HIGHLY recommend using this app.

HVAC Home Supply
USA
10 måneder bruger appen
Zapiet svarede 15. september 2024

Hi Evan,

Thank you so much for your wonderful review! It’s been a pleasure assisting you, and I’m so glad to hear that our support and our Zapiet - Pickup + Delivery app have made things easier for you, especially with your complex shipping and delivery needs.

If you ever need anything else or have more updates, don’t hesitate to reach out – we're always here to help!

Thanks again for the recommendation, it truly means a lot!
Jessica

28. oktober 2024

Jessica was amazing and explained every step of the way to ensure confidence and understanding of the changes being made. Thank you!

Da-Le Ranch
USA
Cirka 8 år bruger appen
Zapiet svarede 31. oktober 2024

Thank you very much Ashlie for taking the time to leave such a lovely review!

I'm glad that I was able to help and update your store to the latest version of our Zapiet - Pickup + Delivery so that you and your customer's have all of the latest updates, features, etc.

If you have any other questions or need any further assistance, please do not hesitate to reach out!

Cheers,
Jessica

22. oktober 2024

I was assisted with some major issues to my store by "Krystabel Djajalie", who was incredibly detailed in her responses and very patient with my multiple requests. My store had a critical checkout issue and she fixed it overnight not just for this store but for my other 2 stores as well in a very timely manner. Massive shoutout to Krystabel for providing world-class support.

Victor Churchill
Australien
Cirka 4 år bruger appen
Zapiet svarede 24. oktober 2024

Hi Jay,

Thank you so much for taking the time to share such an amazing and thoughtful review!

It was truly a pleasure assisting you with the Zapiet - Pickup + Delivery app for all your stores and resolving the rates issue at checkout. I’m glad to hear everything is working as expected!

Please don’t hesitate to reach out if you need any further assistance. Our team is always here and happy to help.

Best regards,

Krystabel

23. september 2024

We've been using this app for a few years now, very good capabilities that suits our needs. Great and very quick customer service from Sandy and all the support team!

HG Walter
Storbritannien
Mere end 4 år bruger appen
Zapiet svarede 26. september 2024

Hello Georgia,

Thank you for taking the time to write us this lovely review about our Zapiet - Pickup + Delivery app!

We'll be there if you need any help.

All the best,
Sandy

12. september 2024

This app is great for pickup and deliveries for your store - we have been using it for years now and customer service is amazing! They will always help you out - specifically Jessica helped with a lot of things. She is a huge help and we appreciate her a lot!

IceLink
USA
Næsten 2 år bruger appen
Zapiet svarede 16. september 2024

Hi Suzy,

Thank you very much for your kind words and for leaving a review!

It was really nice chatting and getting your rates sorted on our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

Redigeret 11. oktober 2024

Betty was very helpful, I had run into an issue with items not being listed as available for in store pickup before but couldn't remember how to fix it. They helped me out quickly and did a thorough check of my site going above and beyond to streamline something else that wasn't even my main concern.
Thanks!

Forest & Flour
USA
7 måneder bruger appen
Zapiet svarede 6. september 2024

Hi there! Thank you so much for writing such a wonderful review for us. We are happy to have helped you set up your Zapiet Pickup + Delivery app. Feel free to reach out anytime you need a hand.

Warm regards
Betty