Zapiet ‑ Afhentning + Levering

Zapiet ‑ Afhentning + Levering

Anmeldelser (1.643)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 89 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 4 % af bedømmelserne er på 1 stjerner
27. oktober 2016

We had "In-store Pickup" listed on our shipping options for $0 and had multiple customers choosing the option regardless of the fact they were nowhere near our store. This lead to multiple issues with customer service; namely people angrily reaching out to ask why their order hadn't shipped yet. Most had chosen the option solely because it was the only "free shipping" available. Thanks to Zapiet we no longer deal with that issue because the store address and pickup option are clearly visible to our customers before even reaching their checkout. The app is aesthetically pleasing, the customer service at Zapiet goes above and beyond, and the it works exactly as it should... causing minimal to no confusion on the customer's end and saving us significant time sending shipping invoices for those who mistakenly used to choose in store pickup. Many thanks to Sam who got us all set up!

Rmid
USA
3 dage bruger appen
Redigeret 6. juni 2020

This app is fantastic for scheduling store pick ups. And the customer service is top notch. they installed and designed it for me!!!

The Fit In
USA
3 dage bruger appen
1. februar 2016

This is the ideal app if you have one or more pick-up locations you want to offer customers instead of (or in addition) to shipping options. My favorite feature is the offset functionality, so if it takes time to make an order, you can set it so the customer cannot choose to pick it up until X days. It's pretty reasonably priced but what makes it stand out is the support. Andy is very responsive and goes above and beyond to make sure the app is working in an optimal way in your store.

Cutest Cookies
USA
3 dage bruger appen
Redigeret 27. januar 2022

Initially had many issues integrating the app as I was using a custom theme, but the Support Team was extremely helpful and patient in addressing all my queries. A great app and a superb support team :)

House Of Lou Hei
Singapore
3 dage bruger appen
Zapiet svarede 27. januar 2022

Hi Yong,

Thank you for your review! It was our pleasure helping you :)

Best wishes,

Bogi

27. oktober 2023

Jessica was amazing in helping us figuring out the last few details to get the app up and running. It's a perfect app for customizing shipping and delivery anyway you want. And amazing customer service too. Thank you!

Cavinona
Canada
3 dage bruger appen
Zapiet svarede 30. oktober 2023

Thank you Francesco for your kind words and review

It was my pleasure helping you with your rates in our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to reach out.

Cheers,
Jessica

21. marts 2023

5/5 great service !!!!!! A lovely chat support is so nice to have when building a site. 10/10!!!!!!!!

smartkroken
Sverige
2 dage bruger appen
Zapiet svarede 22. marts 2023

Hello Albin,

Thank you for your lovely words. It was a pleasure to assist you in the creation of your site !

Don't hesitate to reach back, if there is any more settings you need us to configure

Have a great day,

Sandy

9. februar 2023

From other similiar apps we were having bugs with, Zapiet saved our store and were really easy to get ahold of the english speaking customer agents who helped so fast and you can reenter the chat whenever if another question arrises. I am located in Colorado so I wasnt sure that this UK app would be the best choice. So far, its exactly what we wanted after torubleshooting so many other ones

BeeandPollen
USA
2 dage bruger appen
Zapiet svarede 10. februar 2023

Hi there,

It's been a great pleasure helping you with our Zapiet - Pickup + Delivery app and setting up your rates.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

24. juli 2020

The after sales support from the staff at Zapiet was first class. They were so quick and helpful, and fixed my issues in no time at all. This app has transformed our online presence, and allowed us to introduce home delivery to our customers in a timely and efficient manner. Cheers team!

Rosebank Meats
Australien
2 dage bruger appen
Redigeret 24. marts 2020

The best App for Delivery and Pickup. Managed to set it up in less than 1 hour. Has a lot of options like limiting no. of deliveries per day. Worth the price!
Customer support is also very fast, competent and friendly. Keep up the good work.

Bäckerei-Café-Konditorei Buchegger GmbH
Østrig
2 dage bruger appen
2. marts 2023

Really great app for my business needs. I was stuck trying to correctly configure my shipping rates and needed to ask for assistance from the team. I was prepared to wait a long time for a response, but Claudia got back to me so quickly and resolved my issue straight away!

Really great customer service and support! Thank you!

Steering Wheel Wraps
Australien
En dag bruger appen
Zapiet svarede 22. marts 2023

Hey Hung,

Thanks for the amazing 5 star review!
It was a pleasure assisting you with your delivery and shipping rates.
We're here should you need anything else in the future!

Cheers,
Klaudia