Zapiet – Abholung + Zustellung

I have had a few questions on how to use the app or where to find specific information on what would help my application best and I have always had a quick response and answers to my questions. I recently had an online meeting with Jeanette, and she was very nice, pleasant, helpful and explained everything to me including the fact that all of the information that we just discussed would be emailed to me. That was great so that I can review the information anytime later and didn't have to remember it. I love Zapiet - Pickup + Delivery and have been using for 7+ years. It works great for our online store and haven't found anything better for our needs. I would definitely recommend trying this app! Thanks to everyone at Zapiet and keep up the good work!

Actually had my issue resolved within a couple of hours, rather than being palmed off back to Shopify or another app (which is what I've come to expect from most support services).

This app is perfect for helping my customers select their date/time for delivery or pickup.

Had few issue with my new theme and their customer service was fast and on point. Manuel who helped me with my issue solve the problem in no time.

Thank you highly recommend this app.

Great support. Shopify changes so many things without telling anyone, and Zapiet is always ready to help adjust to those changes. Angelo, Kristine, Herman and Jeanette have all helped keep my store going strong.

Even though my issue turned out to be a problem with Shopify, Manuel walked me through the issue, how to fix it in the future, and fixed it himself. And we were able to get the problem fixed within an hour of first reaching out.

Sandy was quick to resolve my issues so I was able to continue on with receiving orders. This is my stores most important app to function and the staff is always very helpful to address any problems that may occur

Jeanette was efficient and effective at solving our problem when I contacted support! Not only did she trouble shoot it, she fixed it right away!

Zapiet has been a game-changer for our business, helping us solve some complex issues with order management and local deliveries. The app itself is very user-friendly, but what really stands out is the amazing support team. Special thanks to Zack and Klaudia, who were not only fast-acting and friendly but also went above and beyond to help resolve our integration issue quickly. Their expertise and commitment to customer satisfaction made all the difference. Highly recommend Zapiet to anyone needing a reliable solution for store pickup and delivery management!

Jessica was amazing and explained every step of the way to ensure confidence and understanding of the changes being made. Thank you!

Works great, support is hit and miss but the last tech that helped me was able to ID the problem and I got it fixed easily. Works way better than native shopify delivery, would recommend to anyone.