Zapiet – Abholung + Zustellung
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This app is good. It fits our needs for fulfillment rules but definitely has it s own quirks to deal with. Honestly and thankfully, their biggest asset is Jessica. She has been the most proactive, helpful, and insightful support we've had during our sit-build all the way to launch using Zapiet to handle our complicated fulfillment rules.
Thank you for being a dedicated professional, Jessica. We appreciate you!
Hi Michael,
Thank you very much for taking the time to leave such a lovely review!
It was my pleasure helping you to set up your store with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica
Their support is excellent! Jessica is a huge asset to this App and is always so friendly and willing to help me. A lot of apps do not play well with Zapiet so that is one thing to know. We use their app for our delivery business and while it's not perfect, it's the best we've found and works consistently.
Hi Chelsie,
Thank you very much for your review, it's much appreciated!
Always a pleasure chatting with you regarding our Zapiet - Pickup + Delivery and figuring out the many different challenges you bring to the table with your store ; -)
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Would recommend! Krystabel was super efficient in helping out our issues!
Hi Kevin!
Thanks for taking the time to leave such a great review!
It was a pleasure assisting you with your customization needs for the Zapiet - Pickup + Delivery app and providing you with the relevant documentation. Please don’t hesitate to reach out to our team in the future.
Warmest regards,
Krystabel
very helpful customer service
Hi there!
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad to hear that my support helpful and we were able to set up all the rates you needed for shipping, delivery and pickup!
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me.
Leo
Thank you for sorting out my mess with pick up and Delivery. I was surprised at how easy it was to get help. All should run smoothly now.
Thank You Herman.
Always happy to help and thanks for the support.
Reach out if you need anything.
Herman
This app is sensational! Honestly people I am a complete novice and know nothing and websites and this app has allowed me to provide shipping rates and set shipping delivery schedules across more than 7 different locations across 4 states in Australia in a matter of hours, all with different lead times, it is AMAZING!
Beyond the capabilities of the app, the customer service level is seriously out of this world! I have never had someone be so patient with me, whilst I am being so stupid fumbling around, and get me looking like I am a genius! The customer service rep knows who I am talking about, she was an absolute gem.
Don't waste your time people, this app is the BEST!
Updated reply 6 September 2024:
Hi Rowan
Thanks for the kind review that gave us, you sure gave us a laugh at the beginning of our shift with the description of your IT self!
If you need any more help along the way any our team at Zapiet - Pickup + Delivery are always happy to help whichever timezone!
Just think how much you've learnt in a few days!
Jayne & Kitty
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Hi Rowan,
Thank you so much for the glowing review! It really has been a pleasure watching the setup take shape and seeing a plan come together so neatly.
I believe Zapiet- Pickup + Delivery is the perfect match for your next steps and it's awesome to be here to support you on that journey.
We are here for the duration so just pop on to chat if you need any assistance at any time.
Talk to you soon,
Kitty
The app is outstanding and can help small businesses expand their market. I highly recommend this app to any small business owner.
Thank you so much for the wonderful review! We're thrilled to hear that our app is helping your business grow. Your recommendation means a lot to us! If you ever need anything or have any questions, we're here to help.
-Jeanette
Fantastic application. We have three options available for our online customers, These are; Home delivery if within our delivery radius, Pickup from our store, and postage on selected items. Each require customers to select days and timeslots so we can pick and pack their orders.
I have tried other applications but none have worked as well as Zapiet - Pickup and Delivery. Also the integration with Order Printer Pro works well.
Customer support is also great as they were able to resolve an issue that arose with the proceed to checkout button being unlocked. This was fixed by the Zapiet support staff in a timely manner.
Good work guys!
Hi there!
Thank you for your fantastic feedback! We're thrilled to hear that Zapiet - Pickup and Delivery has been a great fit for your business and that our integration with Order Printer Pro is working well for you. We are always here to help, and we're glad they could resolve the checkout issue promptly. Your kind words mean a lot to us.
Thanks again!
Warm regards,
Betty
Great support team!
Hi there,
Thank you so much for leaving us a review! It was really my pleasure to assist you. I really enjoyed helping you out, and I'm so glad to hear that my support made Zapiet Pickup + Delivery clearer for you.
If there's anything else you need assistance with, just give us a shout. We're always here and happy to help! 🫡
Thanks again for the lovely review; it really means a lot to us. 😊
Leo
solve my problem successfully
We’re so grateful for your kind review! It’s fantastic to know you’re having a great experience with our app .
Please don't hesitate to reach out if you have any questions or require support.
- Herman