Zapiet – Abholung + Zustellung

Zapiet – Abholung + Zustellung

Rezensionen (1.605)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 89 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
18. Juni 2024

Thank you for sorting out my mess with pick up and Delivery. I was surprised at how easy it was to get help. All should run smoothly now.
Thank You Herman.

Battery HQ
Australien
Mehr als 4 jahre mit der App
Zapiet hat geantwortet 21. Juni 2024

Always happy to help and thanks for the support.
Reach out if you need anything.
Herman

28. Juli 2024

This app is sensational! Honestly people I am a complete novice and know nothing and websites and this app has allowed me to provide shipping rates and set shipping delivery schedules across more than 7 different locations across 4 states in Australia in a matter of hours, all with different lead times, it is AMAZING!

Beyond the capabilities of the app, the customer service level is seriously out of this world! I have never had someone be so patient with me, whilst I am being so stupid fumbling around, and get me looking like I am a genius! The customer service rep knows who I am talking about, she was an absolute gem.

Don't waste your time people, this app is the BEST!

Crescent Yum Cha
Australien
Ein tag mit der App
Zapiet hat geantwortet 30. Juli 2024

Updated reply 6 September 2024:

Hi Rowan

Thanks for the kind review that gave us, you sure gave us a laugh at the beginning of our shift with the description of your IT self!
If you need any more help along the way any our team at Zapiet - Pickup + Delivery are always happy to help whichever timezone!

Just think how much you've learnt in a few days!
Jayne & Kitty

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Hi Rowan,

Thank you so much for the glowing review! It really has been a pleasure watching the setup take shape and seeing a plan come together so neatly.

I believe Zapiet- Pickup + Delivery is the perfect match for your next steps and it's awesome to be here to support you on that journey.
We are here for the duration so just pop on to chat if you need any assistance at any time.

Talk to you soon,
Kitty

24. Juni 2024

Fantastic application. We have three options available for our online customers, These are; Home delivery if within our delivery radius, Pickup from our store, and postage on selected items. Each require customers to select days and timeslots so we can pick and pack their orders.

I have tried other applications but none have worked as well as Zapiet - Pickup and Delivery. Also the integration with Order Printer Pro works well.

Customer support is also great as they were able to resolve an issue that arose with the proceed to checkout button being unlocked. This was fixed by the Zapiet support staff in a timely manner.

Good work guys!

The Mushroom Guys
Australien
Etwa 2 monate mit der App
Zapiet hat geantwortet 27. Juni 2024

Hi there!

Thank you for your fantastic feedback! We're thrilled to hear that Zapiet - Pickup and Delivery has been a great fit for your business and that our integration with Order Printer Pro is working well for you. We are always here to help, and we're glad they could resolve the checkout issue promptly. Your kind words mean a lot to us.

Thanks again!

Warm regards,
Betty

5. August 2024

The app is outstanding and can help small businesses expand their market. I highly recommend this app to any small business owner.

Nutrishop Sarasota
Vereinigte Staaten
Etwa 21 stunden mit der App
Zapiet hat geantwortet 7. August 2024

Thank you so much for the wonderful review! We're thrilled to hear that our app is helping your business grow. Your recommendation means a lot to us! If you ever need anything or have any questions, we're here to help.

-Jeanette

17. September 2024

Great support team!

Lubliner Florist
Vereinigte Staaten
Etwa ein jahr mit der App
Zapiet hat geantwortet 22. September 2024

Hi there,

Thank you so much for leaving us a review! It was really my pleasure to assist you. I really enjoyed helping you out, and I'm so glad to hear that my support made Zapiet Pickup + Delivery clearer for you.

If there's anything else you need assistance with, just give us a shout. We're always here and happy to help! 🫡

Thanks again for the lovely review; it really means a lot to us. 😊

Leo

15. August 2024

solve my problem successfully

Jim's Malaysia
Australien
Mehr als ein jahr mit der App
Zapiet hat geantwortet 22. August 2024

We’re so grateful for your kind review! It’s fantastic to know you’re having a great experience with our app .

Please don't hesitate to reach out if you have any questions or require support.

- Herman

3. November 2024

pavlo hat eine sehr schnelle und professionelle lösung für mein versandproblem gefunden. grundsätzlich reagiert der support sehr schnell und hat bis jetzt immer alle fragen ausreichend beantwortet und die probleme gelöst. sehr professionell!

CupCakes Wien
Österreich
Etwa 3 jahre mit der App
Zapiet hat geantwortet 5. November 2024

Hallo Renate,

vielen Dank für Dein nettes Feedback! 😊 Es freut mich sehr, dass Du unseren Support positiv bewertest—wir gehen in die richtige Richtung. Deine Zufriedenheit ist unsere oberste Priorität, und wir stehen jederzeit gerne zur Verfügung!

Mit freundlichem Gruß
Pavlo

5. Juli 2024

We've only had this app installed a few days, but everything seems to be going well! What I'm really leaving 5 stars for is the amazing customer support team - shoutout to Kitty in particular! Responses were quick, clear, and helpful, even when the queries were issues the team hadn't encountered before Kitty was able to help me work through them and make the app useable for our specific needs! Really fab! :)

Wilma's Bakery
Vereinigtes Königreich
3 tage mit der App
Zapiet hat geantwortet 18. August 2024

Hi Guys,

Thank you so much for the lovely review.

It was a pleasure working with you to overcome the challenges and get Zapiet- Pickup + Delivery configured for the stores specific needs.

If you need any assistance in the future do not hesitate to reach out!

Best wishes,

Kitty

21. Mai 2024

I never write reviews but for Jessica I will write one with each of my stores because she help me set up both. Jessica is the most thorough and autonomous customer service rep I've met. I had trouble setting up this app (and didn't want to spend too much time on it and didn't want to hire someone) and I reached out and only told Jessica what I envisioned our delivery service set up should be like and Jessica handled everything! All I had to do was give her a little bit of direction and she took everything out of my hands.

I will stay on this app for Jessica and continue to use zapiet for my future stores because of Jessica. Zapiet is a great app to use to coordinate order fulfillment and offer various delivery options for your customers.

Dahing Plants
Vereinigte Staaten
Fast 3 jahre mit der App
Zapiet hat geantwortet 24. Mai 2024

Thank you so very much for your kind words Calvin and for taking the time to share your experience!

I'm thrilled to hear that I was able to assist you in setting up your stores and delivery service as you envisioned. It's our goal here at Zapiet to provide thorough support to our valued customers like you.

I'm delighted that you've found our Zapiet - Pickup + Delivery app to be a great solution for coordinating order fulfillment and offering delivery options.

Looking forward to continuing to support you and your future stores!

All the best,
Jessica

6. August 2024

great service

Dark Woods Coffee
Vereinigtes Königreich
Mehr als 3 jahre mit der App
Zapiet hat geantwortet 15. August 2024

Thank you for taking time to leave us a review!

If you have any more questions or need anything else, feel free to reach out. We are always here to help!

Best wishes,
Kitty